Select the Ideal CRM

TOP 20 Order CRMs: A Review of the Best Systems

The best CRMs for effective order management are here!

Select the Ideal CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. Optimize your business with CPAshka!

Main Pros

  • Automation of dropshipping. CPAshka simplifies order processing, accounting and payments to dropshippers.
  • Accurate accounting of partners. Automatic calculation of dropshippers' rewards, transparent statistics.
  • Saving time and resources. Optimize work, forget about routine, focus on development.
  • Profit growth. Increase the number of processed orders and satisfied customers.

Characteristics

  • Automation of dropshipping
  • Accounting for dropshippers
  • Convenient order management
  • Integration with Nova Poshta
  • Sales analytics
CPAshka
№2

LP-CRM

LP-CRM - CRM system for automating product businesses, e-commerce, and the service industry. Effective management of orders, customers, and sales. Optimize your business with LP-CRM!

Main Pros

  • Intuitive interface. Easy to learn, quick to start working with customers.
  • Sales automation. Increases team efficiency and profit.
  • Real-time reporting. Monitor key business indicators.
  • Integration with services. Connect LP-CRM with the tools you need.

Characteristics

  • Order automation
  • User-friendly interface
  • Integration with platforms
  • 24/7 customer support
  • Reporting and analytics
LP-CRM
№3

Vtiger CRM

Vtiger CRM is a powerful platform for managing orders, sales, marketing, and customer support. Streamline your business with a single CRM system!

Main Pros

  • Sales growth. Optimize your sales funnel, track leads, and close more deals with Vtiger.
  • Centralized data. All customer and deal information in one place for better coordination.
  • Customer support. Improve customer satisfaction by responding to requests promptly via Help Desk.
  • Marketing automation. Attract more customers with targeted campaigns and personalized offers.

Characteristics

  • Sales automation
  • Customer management
  • Reporting and analytics
  • Customer support
  • Email integration
Vtiger CRM
№4

Streak CRM

Streak CRM is a CRM built right into Gmail. Manage orders and deals using custom sales funnels and all the benefits of the familiar Gmail interface. Organize your work efficiently!

Main Pros

  • Built into Gmail. Manage sales directly from your email, without switching between windows.
  • Custom pipelines. Customize funnel stages to fit your unique business process.
  • Convenient collaboration. Share and edit information for the entire team.
  • Email automation. Templates and open tracking for effective communication.

Characteristics

  • Gmail integration
  • Custom funnels
  • Easy start
  • Order tracking
  • Team collaboration
Streak CRM
№5

HubSpot CRM

HubSpot CRM: Free CRM for deals. The only platform for marketing, sales, and support. Organize your customer base and automate deal processing. Get started for free!

Main Pros

  • Free CRM core. Start managing customers without investment, expand capabilities as your business grows.
  • Centralized platform. Unite marketing, sales, and support in one place for seamless operation.
  • Clear analytics. Track performance, identify trends, and make informed decisions.
  • Sales automation. Optimize your sales funnel, increase conversions, and boost profits.

Characteristics

  • Free CRM
  • Deal management
  • Sales automation
  • Unified platform
  • Marketing integration
HubSpot CRM
№6

OneBox OS

OneBox OS - CRM/ERP platform for order automation. Unite processes, telephony, warehouse, and document management in one solution! Effective order and business management.

Main Pros

  • All in one place. Manage your business comprehensively: processes, telephony, warehouse, documents - all in OneBox OS.
  • Business optimization. Automate routine tasks, control resources, increase efficiency with OneBox OS.
  • Convenience and control. Intuitive interface, full control over business processes in real time.
  • Business scaling. Grow your business, OneBox OS adapts to your needs and grows with you.

Characteristics

  • Order automation
  • Unified CRM/ERP system
  • Telephony integration
  • Warehouse management
  • Online document management
OneBox OS
№7

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for orders with integrated telephony, email, and AI assistant. Optimize sales, automate communications, and increase profits. Ideal for efficient order management!

Main Pros

  • Increased sales. Thanks to built-in sales tools and AI.
  • Data centralization. All customer information in one place, always at your fingertips.
  • Automation of routine tasks. Free up time for strategic tasks by delegating routine tasks to AI.
  • Intelligent telephony. Make and track calls directly from CRM, increasing efficiency.

Characteristics

  • Intuitive interface
  • Sales automation
  • AI Sales Assistant
  • Integrated telephony
  • Improved customer experience
Freshworks CRM (Freshsales)
№8

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales process automation. An ideal solution for effective order management and improving your business productivity. Optimize your sales funnel with CRM!

Main Pros

  • Sales automation. Optimize your sales funnel and increase profits.
  • Flexible Creatio platform. Customize to business needs, adapt and expand.
  • Fast deployment. Get started with Creatio Sales in days.
  • Low code, easy setup. Change the system without involving programmers, adapt quickly.

Characteristics

  • Sales automation
  • Low code
  • Order management
  • Sales analytics
  • Integration with other systems
Creatio (Sales)
№9

SuiteCRM

SuiteCRM - open-source CRM, ideal for order management. Flexible customization allows you to adapt the system to the needs of your business. Optimize order processing with SuiteCRM!

Main Pros

  • Відкритий код. Full control over data and functionality, flexible adaptation to business needs.
  • Free use. No license fees, cost savings and the ability to invest in development.
  • Wide customization. Adapt to the specifics of your business, integrate with other services.
  • Full automation. Optimize customer management, increase team productivity, improve service.

Characteristics

  • Sales automation
  • Flexible CRM system
  • Open source SuiteCRM
  • Convenient order management
  • Customization to needs
SuiteCRM
№10

Apptivo

Apptivo is a suite of business applications with a CRM core, ideal for SMBs. Simplify order management and improve customer engagement. Optimize your business with Apptivo!

Main Pros

  • Sales automation. Streamline the sales funnel, from lead to deal, increase profits.
  • Data centralization. All customer information in one place, easy access for the whole team.
  • Analysis and reports. Get valuable insights to improve strategy and make informed decisions.
  • Growth for SMBs. Apptivo business application suite, tailored for small and medium businesses.

Characteristics

  • Convenient CRM for orders
  • Sales automation
  • All in one for SMB
  • Flexible data integration
  • 24/7 customer support
Apptivo
№11

Insightly

Insightly - CRM for SMB that combines customer and project management. Streamline sales, automate processes and integrate with other services. The perfect solution for order tracking and business development!

Main Pros

  • Sales organization. With Insightly, it's easy to manage deals, contacts, and tasks, increasing team efficiency.
  • Simple project management. Track progress, collaborate, and complete projects on time, without leaving your CRM.
  • Full integration. Connect email, calendars, social networks, and other tools for a holistic view.
  • Analytics and reports. Get important insights about customers, sales, and productivity to make informed decisions.

Characteristics

  • Sales automation
  • Project management
  • Integration with mail
  • User-friendly interface
  • Order analytics
Insightly
№12

Close

Close - CRM for sales teams where calls and email campaigns are a priority. Automate order processing, close more deals, and manage customer communication effectively. Ideal for increasing sales!

Main Pros

  • More deals, faster!. Close helps increase the number of deals through automation and a user-friendly interface.
  • Team productivity X2. Optimize the work of the sales team with calls and email series.
  • Convenience and simplicity. The intuitive interface makes Close easy to use even for beginners.
  • Integration with tools. Easily integrates with your favorite tools for maximum efficiency.

Characteristics

  • Sales automation
  • Integration with telephony
  • Email marketing
  • User-friendly interface
  • Real-time analytics
Close
№13

Odoo CRM

Odoo CRM - a powerful module for customer management in a single ERP system. Automate sales, track orders, improve customer communication. The perfect solution for optimizing business processes!

Main Pros

  • Everything in one place. Manage sales, customers, and communications from a single Odoo platform.
  • Full integration. The CRM module works seamlessly with other Odoo ERP applications.
  • Sales automation. Make your sales funnel more efficient and increase profits.
  • Real-time analytics. Get instant reports and make informed decisions.

Characteristics

  • Sales automation
  • Convenient customer management
  • Integration with other modules
  • Analytics and reports
  • Flexibility of settings
Odoo CRM
№14

Copper

Copper CRM is a CRM system designed for seamless integration with Google Workspace. Deep integration with Gmail allows you to efficiently manage orders and customers directly from your email. Optimize sales and focus on growth!

Main Pros

  • Integration with Gmail. Work with clients directly from your email, without switching between windows.
  • Automation of routine. Forget about manually copying data, focus on sales.
  • User-friendly interface. Intuitive design, quick training for the team.
  • Real-time reporting. Track key metrics and make informed decisions.

Characteristics

  • Sales automation
  • Integration with Gmail
  • User-friendly interface
  • Reporting and analytics
  • Customer support
Copper
№15

Less Annoying CRM

Less Annoying CRM - the ideal CRM for small businesses looking for simplicity and efficiency in order management. No unnecessary features, only what you need to organize your work and increase sales. Try the super-simple CRM today!

Main Pros

  • Easy interface. Intuitive, minimum training for the team.
  • Task automation. Simplifies routine processes, saving time.
  • Convenient customer management. The entire interaction history in one place, improving service.
  • Reporting and analytics. Track sales and improve strategies, make informed decisions.

Characteristics

  • Simple interface
  • Easy setup
  • Ukrainian support
  • Affordable price
  • Order automation
Less Annoying CRM
№16

Capsule CRM

Capsule CRM - simple CRM for small businesses. Manage contacts, deals, and projects in one place. Ideal for order tracking and improving customer relationships.

Main Pros

  • Simple management. All customer and deal information in one place.
  • Clear interface. Easy to learn and use every day.
  • Sales improvement. Increase profits through effective deal tracking.
  • Collaboration. The team is always up to date, which contributes to the success of projects.

Characteristics

  • Intuitive interface
  • Sales automation
  • Convenient customer management
  • Analytics and reports
  • Flexible integration
Capsule CRM
№17

Pipedrive

Pipedrive - CRM for small and medium-sized businesses that helps close more deals. Visualize your sales pipeline, track the progress of each deal, and automate routine tasks. Ideal for order management!

Main Pros

  • Visualization of deals. Clear sales pipeline, instant overview of the status of each deal.
  • Sales predictability. Accurate forecasts through data analysis and reporting.
  • Automation of routine. Forget about manual tasks, focus on customers.
  • Increased conversion. Pipedrive helps close more deals faster.

Characteristics

  • Easy to use
  • Sales visualization
  • Automation of routine
  • Convenient for teams
  • Focus on deals
Pipedrive
№18

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for sales automation. Build a powerful sales funnel, track orders, analyze data and increase profits. The perfect solution for optimizing business processes!

Main Pros

  • Sales growth. Salesforce Sales Cloud helps increase profits by automating sales and improving customer engagement.
  • Detailed analytics. Get valuable insights about customers and sales to make informed decisions.
  • Personalized experience. Create a unique experience for each customer, increasing their loyalty and satisfaction.
  • Sales funnel optimization. Salesforce Sales Cloud helps build an effective funnel and track every stage of the deal.

Characteristics

  • Sales automation
  • Convenient deal management
  • Sales funnel analysis
  • Personalization of interaction
  • Salesforce Cloud Platform
Salesforce Sales Cloud
№19

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Automate order processing, improve customer experience, and increase profits. An excellent choice for order management and building long-term customer relationships.

Main Pros

  • Відкритий код. Full freedom of customization and integration with other services.
  • B2B орієнтація. Optimized for the needs of complex sales between businesses.
  • Масштабування. Supports company growth and increased sales volumes.
  • Автоматизація. Improves team efficiency, reduces manual labor.

Characteristics

  • Sales automation
  • Convenient deal management
  • Lead tracking
  • Analytics for B2B
  • Відкритий код SugarCRM
SugarCRM
№20

monday sales CRM

monday sales CRM - a flexible CRM system for sales teams, built on the monday.com platform. Optimize the sales funnel, automate routine tasks, and control orders in one place!

Main Pros

  • Зручна платформа monday.com. Easily integrates with other tools, familiar interface.
  • Sales automation. Increase team productivity by automating routine tasks.
  • Full control over deals. Track every deal at every stage of the sales funnel.
  • Reporting and analytics. Get clear reports for informed decision-making.

Characteristics

  • Sales automation
  • Integration with monday.com
  • Convenient deal management
  • Performance tracking
  • Reporting customization
monday sales CRM

CRM Comparison Table

# CRM Name For Whom Key Functions Free Tier Cost From
1CPAshkaDropshippers, online storesOrder accounting, payments, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct businesses, e-commerce, servicesSales automation, customer management, order processingFree version for up to 50 orders per monthfrom $9/month
3Vtiger CRMSmall business, enterprisesSales automation, customer support, marketing15 day trialfrom $15/month per user
4Streak CRMSmall business, startupsGmail integration, sales funnels, process organizationFree planfrom $59/month per user
5HubSpot CRMSmall businesses, startupsFree CRM, sales automation, centralized platformFree planFrom $20/month per user
6OneBox OSSmall business, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
7Freshworks CRM (Freshsales)Small business, salesIntegrated telephony, automation, AI assistantFree planfrom $9/month per user
8Creatio (Sales)Sales, marketing, serviceLead management, sales automation, reportingFree trial accessprice on request
9SuiteCRMSmall business, enterprisesOrder management, customization, open-sourceOpen source software (free)from $0/month (self-hosted)
10ApptivoSmall business, SMBCRM, project management, invoicingFree trialfrom $15/month per user (annual payment) or $20/month monthly
11InsightlySMB, sales, projectsCRM, project management, automationTest 14 daysfrom $29/month per user
12CloseSales, startups, SMBCalls, Email Campaigns, Automation14-day testfrom $49/month per user
13Odoo CRMSmall business, medium businessSales automation, centralized communication, data analysisOne App Free (CRM free)from €24.90/month per user
14CopperSmall business, salesGmail integration, customer management, sales optimization14 day trialfrom $29/month per user
15Less Annoying CRMSmall business, salesSimplicity, efficiency, accessibility30 day trial$19/month per user
16Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
17PipedriveSmall business, salesSales pipeline, automation, dealsTest 14 daysfrom $14.90/month per user
18Salesforce Sales CloudSmall, medium, large businessSales automation, sales funnel, data analysis30 day trialfrom $25/month per user
19SugarCRMB2B companies, salesFlexibility, automation, relationshipsFree testfrom $49/month per user
20monday sales CRMSales departments, SMBAutomation, customization, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)

Frequently Asked Questions

? What does this give to the business?
Centralized management, automation, improved service, and sales analytics.
? What functions are important?
Customer management, deals, integration with mail and telephony, reporting.
? What is the cost of implementation?
Depends on the chosen platform, functionality, and business needs. There are free and paid options.
? How to choose a suitable one?
Define needs, budget, check demo versions, read user reviews.
? Is it difficult to integrate with the site?
Most have APIs for integration with popular platforms. Custom solutions are possible.