Take a Step Towards Your CRM

The Best CRM Systems for Business: Top 18

Optimize Your Business: Top CRMs for Effective Management!

Take a Step Towards Your CRM

№1

CPAshka

CPAshka - CRM system for dropshipping in Ukraine. Automate accounting for dropshippers, simplify order management and increase profits! Optimize your business with CPAshka.

Key Advantages

  • Automatic calculation. Accurate accounting of payments to dropshippers, without manual errors.
  • Dropshipping optimization. Easily scale your business by controlling all processes.
  • Convenient sales analytics. Track the performance of dropshippers and products.
  • CPAshka - for Ukraine. Specialized platform for the Ukrainian dropshipping market.

Features

  • Dropshipping automation
  • Counting dropshippers
  • User-friendly interface
  • Order tracking
  • Integration with consignment notes
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Optimize sales, automate routine tasks and increase profits with LP-CRM! User-friendly interface, wide integration possibilities.

Key Advantages

  • Increasing sales. Automate the sales funnel, track customers and increase profits.
  • Process optimization. Automate routine tasks, improve team efficiency and save time.
  • Data analysis. Get a clear picture of the business, track key indicators and make informed decisions.
  • Personalization. Customize the system to the needs of your business and improve customer interaction.

Features

  • Sales automation
  • User-friendly interface
  • Customer support 24/7
  • Integration with marketplaces
  • Reporting and analytics
LP-CRM
№3

Apptivo

Apptivo - a CRM platform with a suite of integrated business apps for SMBs. Streamline sales, marketing, projects, and finance in one system. The perfect solution for end-to-end management of your business.

Key Advantages

  • Data centralization. Store all customer information in one place for easy access.
  • Sales optimization. Track deals, manage leads, and increase profits with Apptivo.
  • Marketing automation. Engage customers more effectively with automated campaigns.
  • Productivity growth. Increase team efficiency with Apptivo tools.

Features

  • CRM for small business
  • Application integration
  • Process automation
  • User-friendly interface
  • Affordable price
Apptivo
№4

Agile CRM

Agile CRM is a CRM system that integrates sales, marketing, and customer support into one intuitive interface. Streamline business processes and increase your team's productivity!

Key Advantages

  • All-in-one platform. All customer data in one place for better team coordination.
  • Marketing automation. Attract more customers with automated campaigns.
  • Increased sales. Track deals, analyze the sales funnel, increase profits.
  • Improved service. Fast support, increased customer loyalty with Agile CRM.

Features

  • All-in-one CRM
  • Business automation
  • Agile CRM: Growth
  • Department integration
  • Ease of use
Agile CRM
№5

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for automating sales and customer relationship management. Optimize business processes, increase team productivity, and improve customer experience with Creatio's flexible tools.

Key Advantages

  • Business automation. Optimize your routine, free up time for development and increase profits.
  • Quick implementation. Easily adapt the Creatio platform to your company's needs, without code.
  • Single data window. All customer information in one place for better communication.
  • Flexibility of settings. Change and adapt the platform to the needs of the business without programming.

Features

  • Business automation
  • Low code, flexibility
  • Sales growth
  • CRM integration
  • Process optimization
Creatio (Sales)
№6

NetHunt CRM

NetHunt CRM - CRM system for Gmail that allows you to manage leads, sales funnels, and automate processes directly from your email. Organize your business without leaving your familiar Gmail interface!

Key Advantages

  • Gmail Integration. Manage sales and customers directly from your email.
  • Convenience and simplicity. Intuitive interface, easy to use for the whole team.
  • Sales automation. Free up time by automating routine tasks and processes.
  • Improved communication. Centralized storage of customer information for better service.

Features

  • CRM in Gmail
  • Email integration
  • Sales automation
  • Lead management
  • Sales funnels
NetHunt CRM
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a CRM system for sales automation, integrated with other Microsoft 365 and Copilot products. Increase productivity, improve customer engagement, and increase profits with smart tools.

Key Advantages

  • Integration with 365. All your data in one place for better collaboration and analysis.
  • Copilot based on AI. A personal sales assistant that analyzes data and provides advice.
  • Sales automation. Increase team efficiency by automating routine tasks.
  • Real-time reporting. Instant access to key indicators for decision making.

Features

  • Integration with Microsoft 365
  • Sales automation
  • AI Copilot for analysis
  • Customer personalization
  • Analytics and reports
Microsoft Dynamics 365 Sales
№8

SalesDrive

SalesDrive - CRM for online stores. Integrations with marketplaces, delivery services and payment systems. Automate warehouse accounting and order management in one place. Optimize your business with SalesDrive!

Key Advantages

  • Integration with marketplaces. Manage sales from Rozetka, Prom and other platforms in one place.
  • Logistics automation. Track shipments, integrate with delivery services and optimize costs.
  • Finance control. Track payments, income and expenses in real time.
  • Warehouse accounting. Optimize inventory, avoid shortages and surpluses of goods in the warehouse.

Features

  • Sales automation
  • Integrations for e-commerce
  • Customer base management
  • User-friendly interface
  • 24/7 support
SalesDrive
№9

Less Annoying CRM

Less Annoying CRM is the ideal choice for small businesses looking for a simple and effective CRM system without unnecessary features. Easy to learn, helps to organize the customer base and manage sales without complications.

Key Advantages

  • Intuitive interface. Easy to learn, no special skills required.
  • Convenient customer management. All customer information in one place, quick access.
  • Effective task planning. Organize your day, don't miss any important details.
  • Affordable price for small businesses. Save money, get the most out of it.

Features

  • Simple interface
  • Easy implementation
  • Affordable price
  • Customer support
  • Sales optimization
Less Annoying CRM
№10

SuiteCRM

SuiteCRM - a powerful open-source CRM system that offers flexible customization options. An ideal solution for automating business processes and improving customer relationships. Customize SuiteCRM to your needs and grow your business!

Key Advantages

  • Free code. Full control over data and functionality, without license fees.
  • Flexible customization. Adapt the tool to the needs of your company, not the other way around.
  • Custom integrations. Integrate with your favorite services for maximum efficiency.
  • Active community. Get support and share experiences with other SuiteCRM users.

Features

  • Free CRM
  • Open source
  • Flexible setup
  • Business automation
  • Data analysis
SuiteCRM
№11

Odoo CRM

Odoo CRM - An integrated CRM module within the Odoo ERP platform. Efficiently manage sales, customer base, and opportunities in a single system. Automate business processes and increase profits with Odoo CRM!

Key Advantages

  • Full Integration. Odoo CRM - part of ERP, data is connected, no gaps.
  • Sales Automation. Increase efficiency, automate routine tasks.
  • 360° Customer View. All customer information in one place, instantly.
  • Real-time Analytics. Track key indicators and make informed decisions.

Features

  • Sales Automation
  • ERP Integration
  • Flexible Customization
  • Reporting and Analytics
  • Customer Support
Odoo CRM
№12

Insightly

Insightly - CRM system for project management designed for small and medium-sized businesses. Integrations with popular services optimize workflows and increase team productivity.

Key Advantages

  • Simple implementation. Intuitive interface, quick setup for your business.
  • Sales growth. More deals, satisfied customers, and profit through effective data management.
  • Project optimization. Manage projects from start to finish, control deadlines and resources effectively.
  • Integrations. Easily integrates with the necessary services for complete automation.

Features

  • CRM for SMB
  • Projects + integrations
  • User-friendly interface
  • Sales automation
  • Customer Support
Insightly
№13

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - a CRM with powerful marketing automation designed specifically for entrepreneurs. It will help automate sales, marketing and customer service, saving time and increasing profits.

Key Advantages

  • Sales growth. Keap helps attract more customers and increase profits.
  • Marketing automation. Save time by automating email newsletters and other marketing activities.
  • Communication personalization. Create an individual experience for each client.
  • Business process optimization. Manage contacts and tasks in one place, increasing efficiency.

Features

  • Marketing automation
  • Simple CRM solution
  • Small business support
  • User-friendly interface
  • Sales growth
Keap (ex-Infusionsoft)
№14

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales management. Automate your sales funnel, analyze data, and build strong customer relationships. Optimize business processes and increase profits with Salesforce!

Key Advantages

  • Increased Sales. Increase profits by optimizing your sales funnel and improving team efficiency.
  • Improved Relationships. Build strong relationships with customers by providing personalized experiences.
  • Analytics and Reporting. Gain deep insights into data to make informed decisions.
  • Routine Automation. Free up team time by automating repetitive tasks and processes.

Features

  • Sales Automation
  • User-Friendly Analytics
  • Improved Engagement
  • Business Scaling
  • Cloud Solution
Salesforce Sales Cloud
№15

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: a complete overview of the client (360°), powerful analytics, convenient tasks, and easy integration with PBX. Optimize business processes and increase sales!

Key Advantages

  • 360° client profile. The entire communication history in one place improves service.
  • Sales automation. Free up time for sales, not routine.
  • Convenient analytics. Track key indicators and make informed decisions.
  • Integration with telephony. Calls, recordings, and clients in one platform.

Features

  • 360° customer card
  • Analytics for growth
  • Integration with PBX
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№16

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize business processes and increase profits with KeepinCRM!

Key Advantages

  • User-friendly interface. Easy to learn and use every day, intuitively understandable.
  • Everything in one place. Manage customers, tasks, deals, warehouse and finances with KeepinCRM.
  • Time saving. Automate routine processes and focus on development.
  • SME support. Developed specifically for the needs of small and medium-sized businesses.

Features

  • Ease of use
  • Sales automation
  • Customer/deal accounting
  • Financial control
  • Business process optimization
KeepinCRM
№17

OneBox OS

OneBox OS - CRM/ERP platform for integrated business management. Automate processes, telephony, warehouse management and document management in one system. The perfect solution to optimize your company.

Key Advantages

  • All in one place. Manage all aspects of the business: sales, marketing, warehouse, finance.
  • Time saving. Automate routine tasks to focus on development.
  • Increased productivity. Optimize workflows to achieve more in less time.
  • Profit growth. Increase sales and improve customer service.

Features

  • Universal CRM/ERP
  • Process automation
  • Telephony integration
  • Warehouse accounting
  • Online document management
OneBox OS
№18

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for business with built-in telephony, email and AI assistant. Automate sales, manage customers and increase profits. All in one platform!

Key Advantages

  • Increase sales. Sales automation, deal tracking, profit forecasting - all in one place for growth.
  • Built-in telephony. Call customers directly from CRM, record conversations and analyze call effectiveness.
  • AI assistant. Automates routine tasks, provides helpful tips, freeing up your time.
  • Email integration. Send personalized emails, track openings and clicks, all in one interface.

Features

  • Freshworks CRM: Everything in one place
  • Sales automation
  • AI assistant for leads
  • Telephony and email integration
  • User-friendly interface for the team
Freshworks CRM (Freshsales)

Comparison of CRM Systems

# CRM Segment Top Features Free Minimum Price
1CPAshkaDropshippers, eCommerceCRM, dropshipping, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integration, optimizationFree version up to 50 orders per monthfrom $9/month
3ApptivoSMBs, entrepreneursCRM, integration, automationFree trialfrom $15/month per user (annual billing) or $20/month monthly
4Agile CRMSmall businesses, startupsMarketing automation, contact management, customer supportFree plan (up to 10 users)from $8.99/user/month
5Creatio (Sales)Sales, marketing, serviceSales automation, customer management, low-codeFree trial accessprice on request
6NetHunt CRMSmall business, salesGmail CRM, automation, sales funnels14-day testfrom $24/month per user
7Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, Microsoft integration, Copilot, analytics30 day testfrom $65/month per user
8SalesDriveOnline stores, entrepreneursIntegrations, automation, optimization14 day trialfrom 349 UAH/month
9Less Annoying CRMSmall business, startupsSimplicity, affordability, organization30 day test$19/month per user
10SuiteCRMBusiness, organizationsOpen source, customization, automationOpen Source (free)from $0/month (self-hosted)
11Odoo CRMB2B, B2C, ServicesSales, Customers, AutomationOne App Free (CRM free)from €24.90/month per user
12InsightlySMBs, startupsCRM, project management, integrations14-day trialfrom $29/month per user
13Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, sales automationTest (free)from $159/month
14Salesforce Sales CloudSales, Marketing, ServiceSales Automation, Contact Management, Reporting & Analytics30-Day TrialFrom $25/month per user
15Binotel SmartCRMSmall business, medium business360° overview, analytics, integration-from UAH 399/month per employee
16KeepinCRMSMEs, entrepreneursCustomers, deals, tasks7 day testfrom 290 UAH/user/month
17OneBox OSSmall, medium businessAutomation, integration, optimizationSome applications are freefrom $1.99/month (per 1000 records)
18Freshworks CRM (Freshsales)Small, medium businessSales automation, telephony, AI assistantFree planfrom $9/month per user

Frequently Asked Questions

? What is CRM and what is it for?
It is software to improve customer relationships, increase sales and optimize processes
? What are the benefits of implementing a CRM?
Improved service, automation, data analysis, increased profits, better communication
? How to choose a suitable CRM?
Consider needs, budget, integration with other services, scalability and ease of use
? Which CRMs are the most popular right now?
Salesforce, HubSpot, Zoho CRM, Pipedrive, Microsoft Dynamics 365
? Is it difficult to implement a CRM?
It depends on the system and your skills. There are simple and complex options, as well as companies that can help with implementation