Choose a CRM for Your Team

Top CRMs for Online Sales: A Ranking of the Best

Top CRMs to Boost Online Sales: Review and Comparison.

Choose a CRM for Your Team

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Optimize sales, manage customers and automate processes! The perfect solution for online trading.

Platform Benefits

  • Increasing profits. Automate sales, analyze data and maximize every customer contact.
  • Optimization of the sales funnel. Track every stage, find bottlenecks and increase order conversion.
  • Easy integration. Connect your favorite services and tools for seamless operation.
  • Centralized management. All customer and sales information in one place for effective control.

Functionality

  • Sales automation
  • User-friendly interface
  • E-commerce support
  • Integration with services
  • Sales analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders and payments. Optimize your online sales business!

Platform Benefits

  • Automatic accounting. Accurate calculation of payments to dropshippers, saving time.
  • Convenient management. All information about dropshippers in one place.
  • Effective control. Track the effectiveness of each partner.
  • Profit optimization. Increase profit through data analysis.

Functionality

  • Dropshipping automation
  • Accounting for dropshippers
  • User-friendly interface
  • CPAshka: CRM leader
  • Real-time reporting
CPAshka
№3

Nutshell

Nutshell: CRM + email marketing for B2B. A convenient system for managing online sales and automating email mailings. Ideal for teams looking to increase sales efficiency.

Platform Benefits

  • Understandable interface. Easy navigation and quick team training. Everything for effective work.
  • Email marketing included. Send personalized emails directly from Nutshell, increasing conversion rates.
  • Routine automation. Free up your time from repetitive tasks and focus on customers.
  • B2B orientation. Designed specifically for the needs of teams working in the B2B sector.

Functionality

  • Intuitive interface
  • Sales automation
  • Email marketing
  • B2B orientation
  • Convenient support
Nutshell
№4

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate processes directly in your mail. The perfect solution for online sales and effective customer relationship management!

Platform Benefits

  • Gmail integration. Manage deals and customers directly from your mail without leaving the familiar interface.
  • Convenient sales funnel. Visualize deal progress, easily track stages, and forecast revenue.
  • Automation of routine. Set up automatic actions to save time and increase team efficiency.
  • Personalization. Customize the system to fit your business needs, adapt fields and processes.

Functionality

  • CRM in Gmail
  • Sales automation
  • Convenient integration
  • Lead management
  • Sales funnels
NetHunt CRM
№5

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for online sales with integrated telephony, email and AI assistant. Automate the sales funnel, improve customer communication and increase profits. All in one place!

Platform Benefits

  • Customer Support 360°. All customer information in one place for a personalized approach.
  • Increased sales. Automation of routine and AI prompts for effective deals.
  • Built-in telephony and email. Communicate with customers directly from the platform.
  • AI Assistant Freddy. Automates tasks, predicts sales and sets priorities.

Functionality

  • Sales growth
  • Process automation
  • Telephony integration
  • Sales AI assistant
  • User-friendly interface
Freshworks CRM (Freshsales)
№6

SuiteCRM

SuiteCRM - a powerful open-source CRM system that is ideal for online sales. Flexible customization to meet your business needs and extensive integration capabilities.

Platform Benefits

  • Open source. Complete freedom of settings and integrations, without restrictions.
  • Flexibility. Adapt to the needs of the business, change the functionality.
  • Savings. No license fees, reduces costs.
  • Data control. Your data on your server, complete security.

Functionality

  • Open source
  • Flexible CRM
  • Sales automation
  • Convenient integration
  • Data analytics
SuiteCRM
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: CRM for online sales with 365 and Copilot integration. Automate the funnel, increase sales and improve customer engagement. Use AI to optimize processes.

Platform Benefits

  • Integration with Microsoft 365. Easy collaboration, familiar interface and access to data from anywhere.
  • Copilot Artificial Intelligence. Data analysis, tips and automation of routine tasks to increase efficiency.
  • Sales growth. Optimization of sales processes, improved customer service and increased profits.
  • Personalization of interaction. Understand the needs of each customer and offer appropriate solutions for a better experience.

Functionality

  • Sales automation
  • Integration with Microsoft 365
  • Copilot Artificial Intelligence
  • Analytics and reports
  • Customer base management
Microsoft Dynamics 365 Sales
№8

HubSpot CRM

HubSpot CRM - Free CRM system for online sales. Automate marketing, sales and customer support on a single platform. Optimize your sales funnel and increase profits.

Platform Benefits

  • Free CRM core. Start with free tools to assess the benefits of the platform.
  • Single platform. All customer data, marketing and support in one place.
  • Sales automation. Optimize your sales funnel and increase productivity.
  • Clear analytics. Track performance and make informed decisions.

Functionality

  • Free CRM
  • Sales automation
  • User-friendly interface
  • Integration with marketing
  • Customer support
HubSpot CRM
№9

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM with powerful marketing automation, built specifically for entrepreneurs. Streamline online sales, automate routine, and focus on growing your business. An ideal choice for effective customer management and increased profits.

Platform Benefits

  • Marketing automation. Attract customers 24/7, personalize the experience, and increase sales automatically.
  • Simple customer management. Store all customer information in one place and build strong relationships.
  • Clear analytics. Track campaign performance and make informed decisions for business growth.
  • Saving time and resources. Automate routine tasks and focus on growing your business.

Functionality

  • Sales automation
  • Convenient CRM
  • Marketing automation
  • Customer support 24/7
  • Profit growth
Keap (ex-Infusionsoft)
№10

Salesforce Sales Cloud

Salesforce Sales Cloud - CRM leader for online sales. Build an effective sales funnel, manage customers, and get deep analytics to grow your business. The ideal choice for scaling online sales!

Platform Benefits

  • Sales growth. Personalization of interaction, lead generation and increased conversion.
  • Funnel optimization. Tracking of each stage, identification of bottlenecks and improvement of results.
  • Deep analytics. Real-time reports, forecasts and data-driven strategic decisions.
  • Automation of routine. Simplification of processes, freeing up resources for strategic tasks.

Functionality

  • Sales automation
  • Clear analytics
  • Lead management
  • Sales funnel
  • Integration with services
Salesforce Sales Cloud
№11

Odoo CRM

Odoo CRM - a powerful CRM module that is part of the Odoo ERP system. An ideal solution for online sales, process automation and improved customer relations. Integrated sales and marketing management.

Platform Benefits

  • Full integration. All data in one place for a better understanding of customers and sales.
  • Clear analytics. Track key metrics and improve efficiency.
  • Routine automation. Forget about repetitive tasks, focus on development.
  • Customization flexibility. Adapt Odoo CRM to the needs of your business.

Functionality

  • ERP integration
  • Sales automation
  • Data centralization
  • User-friendly interface
  • Sales funnel analysis
Odoo CRM
№12

Capsule CRM

Capsule CRM is a simple tool for managing contacts, deals, and projects. Ideal for online sales, helping to organize work with customers and increase profits.

Platform Benefits

  • Convenient contact management. All customer information in one place, easy search and segmentation.
  • Increasing sales efficiency. Track deals, reminders and analytics to increase profits.
  • Simple task planning. Organize team work, set deadlines and track progress.
  • Integration with other tools. Connect your favorite services to automate workflows.

Functionality

  • Easy to use
  • Convenient customer management
  • Sales organization
  • Integration with other services
  • Project support
Capsule CRM
№13

OneBox OS

OneBox OS - CRM/ERP platform for online sales. Automate processes, manage telephony, warehouse and document management in one system. Optimize your business with OneBox OS!

Platform Benefits

  • Everything in one place. Manage sales, warehouse, documents and telephony from a single OneBox OS platform.
  • Profit growth. Optimize processes, increase sales and customer loyalty through automation.
  • Easy business control. Analyze data, make decisions and control every stage of work.
  • Scaling without problems. OneBox OS grows with your business, adapting to needs.

Functionality

  • Sales automation
  • Telephony integration
  • Online warehouse management
  • Document management in CRM
  • OneBox OS: all in one!
OneBox OS
№14

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Customize it to fit the needs of your online business and maximize your sales!

Platform Benefits

  • Open Source. Complete freedom to customize to the needs of your B2B business.
  • SugarCRM Flexibility. Adapt the system to your company's unique processes.
  • Easy Integration. Seamlessly connect with the services and programs you need.
  • Scalability. Grow your business without worrying about system limitations.

Functionality

  • Sales Automation
  • Clear Analytics
  • Customization to needs
  • Integration with platforms
  • B2B Cycle Support
SugarCRM
№15

Agile CRM

Agile CRM: combines sales, marketing and customer support into a single CRM platform. The perfect online sales solution to automate processes, improve communication and increase profits.

Platform Benefits

  • Single interface. Manage sales, marketing and service from a single platform, simplifying the workflow.
  • Full automation. Automate routine tasks to focus on business development.
  • Sales growth. Optimize the sales funnel and increase profits with effective tools.
  • Service improvement. Provide fast and high-quality customer support, increasing their loyalty.

Functionality

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Easy start
Agile CRM
№16

SalesDrive

SalesDrive - CRM for online stores that automates online sales. Integration with marketplaces, delivery services and payment systems. Inventory accounting, sales analytics. Optimize your business with SalesDrive!

Platform Benefits

  • Integrations. Everything in one place: marketplaces, delivery, payments, warehouse.
  • Automation. Saving time and resources on routine tasks.
  • Sales growth. Increased customer loyalty and repeat purchases.
  • User-friendly interface. Easy to use, even for beginners.

Functionality

  • Sales automation
  • Integration with marketplaces
  • Convenient warehouse management
  • Online payment
  • SalesDrive: CRM leader
SalesDrive
№17

amoCRM

amoCRM - CRM with a focus on messengers! Create chat funnels, connect bots and conduct omnichannel dialogues with customers. Ideal for online sales, increase conversions and improve communication!

Platform Benefits

  • More sales. Manage leads in chats, automate the sales funnel and increase profits.
  • All in one place. Omnichannel: chats, messengers, mail - communicate with customers from a single interface.
  • Chatbots 24/7. Automate responses, qualify leads and process orders around the clock.
  • Clear analytics. Track efficiency, find weaknesses and optimize your sales strategy.

Functionality

  • Online CRM for sales
  • Convenient chat funnels
  • Sales automation
  • Integration with messengers
  • Omnichannel communications
amoCRM
№18

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory, and finances in one place. Ideal for online sales, optimize your business now!

Platform Benefits

  • All in one place. Manage customers, deals, inventory and finances in one system.
  • Clear interface. Easy to learn and use, even without experience.
  • Automation of routine. Free up time to develop your business, don't waste it on routine tasks.
  • Profit growth. Optimize sales, improve customer service and increase profits.

Functionality

  • User-friendly interface
  • Sales automation
  • Customer accounting
  • Task management
  • Financial control
KeepinCRM
№19

Vtiger CRM

Vtiger CRM is a single platform for online sales, marketing, and customer support. Optimize the sales funnel, automate marketing campaigns, and provide excellent service with a single CRM system!

Platform Benefits

  • All in one place. Manage sales, marketing, and customer support from a single platform, Vtiger CRM.
  • Increased sales. Optimize the sales funnel and close more deals.
  • Improved service. Provide customers with fast and high-quality support.
  • Automation of routine. Free the team from repetitive tasks.

Functionality

  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Sales analytics
  • Vtiger CRM: All in one
Vtiger CRM
№20

Close

Close - CRM for sales teams that maximizes sales. Focusing on integrating calls and email newsletters, it allows you to automate routine tasks and increase conversion. Ideal for online businesses that need a powerful system for managing leads and deals.

Platform Benefits

  • Increase sales. Close helps close more deals with powerful communication tools.
  • Ease of use. Intuitive interface that does not require lengthy team training.
  • Time saving. Automation of calls and email newsletters frees up time for important tasks.
  • Communication improvement. All communication with clients in one place: calls, emails, notes.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with email
  • Effective calls
  • Reporting and analytics
Close

CRM Review and Comparison

# CRM Name Segment Key Features Free Plan Price From
1LP-CRMProduct business, eCommerce, servicesSales, customers, automationFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, eCommerce, online businessAccounting, automation, paymentsFree for the first 100 leadsfrom $5/month
3NutshellB2B, sales, marketingCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
4NetHunt CRMOnline sales, small businessGmail integration, sales funnels, automation14 day trialfrom $24/month per user
5Freshworks CRM (Freshsales)Small, medium businessSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
6SuiteCRMSmall business, medium businessFlexibility, integration, automationOpen source software (free)from $0/month (self-hosted)
7Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, AI assistant, 365 integrationTest 30 daysfrom $65/month per user
8HubSpot CRMSmall business, startupsAutomation, sales, supportFree planfrom $20/month per user
9Keap (ex-Infusionsoft)Entrepreneurs, small businessMarketing automation, CRM, Profit increaseTest (free)from $159/month
10Salesforce Sales CloudBusiness, sales, marketingSales funnel, customer management, analytics30 day testfrom $25/month per user
11Odoo CRMSmall business, salesSales automation, integration, customer baseOne App Free (CRM for free)from €24.90/month per user
12Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
13OneBox OSE-commerce, B2B, productionCRM, ERP, automationSome apps are freefrom $1.99/month (per 1000 records)
14SugarCRMB2B, online businessOpen Source, Flexibility, B2B SalesFree Trialfrom $49/month per user
15Agile CRMSmall business, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/month per user
16SalesDriveOnline stores, eCommerceSales automation, integration, analytics14 day testfrom 349 UAH/month
17amoCRMOnline sales, marketingMessengers, chat funnels, omnichannel14 day trialfrom $15/month per user
18KeepinCRMSMB, online salesCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
19Vtiger CRMSMB, enterprisesSales, marketing, support15 days trialfrom $15/month per user
20CloseOnline business, sales, B2BCalls, email, automationTest 14 daysfrom $49/month per user

FAQ

? What is a customer solution?
It is a tool for managing customer data, increasing sales and improving service
? What are the benefits of implementation?
Process optimization, increased loyalty, increased profits and better analytics
? How to choose the best solution?
Consider business size, needs, and integration with other services
? What key features are important?
Automation, reporting, integrations and ease of use
? How much does implementation cost?
The cost depends on the functionality, tariff and additional configuration services