Choose a CRM Without Mistakes

TOP 24 CRM for Lead Management: Overview & Selection

The best CRMs for effectively handling your requests.

Choose a CRM Without Mistakes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting of dropshippers, orders and payments. Optimize application processing and increase profit!

What You Get

  • Avtomatyzatsiia dropshypinhu. Forget about the routine, CPAshka will do everything for you: accounting, payments, analytics.
  • Accurate accounting of dropshippers. CPAshka automatically calculates the income of each partner, saving you time and money.
  • Convenient sales analytics. Analyze data in real time, identify trends and optimize your strategy.
  • Easy integration with platforms. Easily connect CPAshka to your store and start working right away.

Characteristics

  • Application automation
  • User-friendly interface
  • Accounting for dropshippers
  • Ukrainian support
  • Real-time reporting
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and service sector. Efficient processing of applications, sales automation and customer base control. Optimize your business with LP-CRM!

What You Get

  • Understandable interface. Easy navigation, quick team training and instant access to the necessary information.
  • Sales automation. Saving time, optimizing the sales funnel, increasing LP-CRM profit.
  • Analytics and reports. Track key indicators, make informed decisions for business growth.
  • Integration with services. Connecting to mail, telephony, messengers for convenient work in LP-CRM.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Fast application processing
  • 24/7 support
LP-CRM
№3

Creatio (Sales)

Creatio Sales - low-code CRM platform for automating application processing. Optimize the sales funnel, increase conversion and improve service. An effective solution for quick implementation and adaptation to the needs of your business.

What You Get

  • Sales automation. Optimize the sales funnel and increase profits by minimizing manual work.
  • Low-code customization. Easily adapt the platform to the needs of the business without deep programming knowledge.
  • Unified platform. Manage all customer data and processes from one place.
  • Process automation. Automate repetitive tasks and improve customer interaction.

Characteristics

  • Sales automation
  • Flexible CRM customization
  • Accelerate application processing
  • Low code, quick start
  • Unified sales platform
Creatio (Sales)
№4

monday sales CRM

monday sales CRM - A CRM system based on monday.com, designed for effective sales management and request processing. Flexibility and adaptability for teams of any size.

What You Get

  • Sales automation. Forget about the routine, monday sales CRM will do everything for you!
  • Data centralization. All customer information in one place - quickly and conveniently.
  • Clear analytics. Get valuable insights to improve sales results.
  • Easy adaptation. Customize monday sales CRM to your team's needs.

Characteristics

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Real-time reporting
  • 24/7 customer support
monday sales CRM
№5

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Automate lead management, improve customer communication, and increase profits!

What You Get

  • Full customization. Customize the system to your business needs, without limitations.
  • Seamless integration. Easily integrate SugarCRM with other tools.
  • Open source. Gain full control and flexibility in modifying the platform.
  • Scalability. Grow your business by adapting SugarCRM to new needs.

Characteristics

  • Sales automation
  • Open source
  • Customization flexibility
  • B2B focus
  • Reporting and analytics
SugarCRM
№6

Salesforce Sales Cloud

Salesforce Sales Cloud - a CRM leader that will help you build an effective sales funnel. Analyze data, automate processes, and increase profits! The ideal solution for processing requests and managing the customer base.

What You Get

  • Зростання продажів. Salesforce helps increase profits by optimizing the sales funnel and improving customer interaction.
  • Data analysis. Get valuable insights about customers and business performance with powerful Salesforce analytics.
  • Automation of routine. Forget about repetitive tasks! Salesforce automates processes, freeing up time for strategy.
  • Personalized approach. With Salesforce, it's easy to create custom offers for each client, increasing loyalty.

Characteristics

  • Sales automation
  • Convenient lead management
  • Detailed sales analytics
  • Integration with other systems
  • Improving team efficiency
Salesforce Sales Cloud
№7

Capsule CRM

Capsule CRM is a simple CRM system for managing contacts, deals, and projects. Optimize lead handling, increase sales, and improve customer interaction. Easy start and intuitive interface.

What You Get

  • Simple integration. Easily connect to your favorite tools without extra effort.
  • Intuitive interface. Intuitive, no special skills required.
  • Contact management. Store all customer information in one place.
  • Effective collaboration. Share data with the entire team.

Characteristics

  • Easy to use
  • Contacts and deals
  • Project management
  • Sales automation
  • Lead tracking
Capsule CRM
№8

Vtiger CRM

Vtiger CRM - a unified platform for automating sales, marketing, and customer support. An effective solution for handling requests, managing leads, and improving customer communication. Optimize your business with Vtiger CRM!

What You Get

  • Data centralization. All customer information in one place, easy access for the entire team.
  • Sales optimization. Increase conversion and profit with sales automation.
  • Increased loyalty. Improve customer service and build long-term relationships.
  • Efficient Help Desk. Quick response to requests and resolution of customer problems.

Characteristics

  • Sales automation
  • User-friendly Help Desk
  • Marketing tools
  • Vtiger CRM integration
  • 24/7 request processing
Vtiger CRM
№9

Binotel SmartCRM

Binotel SmartCRM: CRM for processing requests with a 360° client card. Analytics, tasks, integration with PBX for effective work with clients. Optimize request processing and increase sales!

What You Get

  • 360° client card. The entire history of communications with the client in one place for better service.
  • Detailed analytics. Track team performance and improve business processes.
  • Integration with PBX. Automatic collection of call data and their analysis.
  • Task automation. Set up automatic task creation for managers.

Characteristics

  • Fast request processing
  • Sales automation
  • Integration with telephony
  • Complete client history
  • Business analytics
Binotel SmartCRM
№10

Pipedrive

Pipedrive: CRM designed to convert deals. Visualize your sales pipeline to monitor every lead and maximize profits. Perfect for optimizing lead handling!

What You Get

  • Clear interface. Easy to learn, simple to use, everything is clearly visible.
  • Sales visualization. Deal pipeline - it is visual and allows you to focus on priorities.
  • Sales increase. Pipedrive focuses on conversion and profits, helps to close more deals.
  • Automation of routine. Forget about repetitive actions, Pipedrive will do it for you.

Characteristics

  • Intuitive interface
  • Visualization of the sales funnel
  • Automation of routine tasks
  • Easy progress tracking
  • Increased deal conversion
Pipedrive
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - a CRM system with built-in telephony, email, and an AI assistant. Streamline your lead management and increase sales efficiency with a powerful tool! The perfect solution for your business.

What You Get

  • Everything in one place. Manage sales, email, and calls from a single platform.
  • Artificial Intelligence (AI). AI assistant helps with sales and automates routine tasks.
  • Easy to understand interface. Easy to use, intuitive design.
  • 24/7 support. Our team is always ready to help with any question.

Characteristics

  • Sales automation
  • Easy integration
  • AI assistant
  • 24/7 lead processing
  • User-friendly interface
Freshworks CRM (Freshsales)
№12

Close

Close - CRM for sales teams that focuses on calls and email newsletters. An effective system for automating application processing, maintaining communications, and increasing sales. Ideal for active sales and building relationships with customers.

What You Get

  • Increase sales. More deals through automated calls and email newsletters. Close helps not to lose any lead!
  • Centralization of communications. The entire history of communication with the client in one place, available to every team member.
  • Powerful reporting. Analyze sales performance, identify weaknesses and make informed decisions.
  • Integration with tools. Close easily integrates with your favorite services, such as Gmail and Zapier, simplifying the workflow.

Characteristics

  • Sales automation
  • User-friendly interface
  • Telephony integration
  • Email marketing
  • Deal analytics
Close
№13

OneBox OS

OneBox OS: CRM/ERP platform for processing applications, automating business processes, telephony, warehouse management and document management. All in one solution for efficient management of your business!

What You Get

  • Everything in one place. Manage your business efficiently: processes, telephony, warehouse, documents - all integrated.
  • Automation of routine. Forget about repetitive tasks, OneBox OS will do everything for you, saving time.
  • Sales increase. Increase profits by effectively managing customers and deals with OneBox OS.
  • Analytics and reporting. Make informed decisions based on data about your business, available in OneBox OS.

Characteristics

  • Everything in one place
  • Process automation
  • Convenient telephony
  • Warehouse accounting
  • Fast application processing
OneBox OS
№14

Zoho CRM

Zoho CRM - cloud CRM for efficient request processing. Automate sales, marketing, and service to attract more customers and improve their experience.

What You Get

  • Sales growth. Optimize your sales funnel, increase conversion and profit. Zoho CRM is your reliable partner in achieving your goals.
  • Improved service. Provide customers with instant and quality support, increase their loyalty with Zoho CRM.
  • Effective marketing. Automate marketing campaigns, attract more leads and increase brand awareness with Zoho CRM.
  • Data centralization. All customer information in one place, available to every team member in Zoho CRM.

Characteristics

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Real-time analytics
  • Integration with other services
Zoho CRM
№15

SuiteCRM

SuiteCRM - a powerful open-source CRM, ideal for handling applications. Flexible customization to meet the needs of your business, scalability and many integrations. Optimize customer relations now!

What You Get

  • Open source. Full freedom of settings and integrations without restrictions.
  • Cost savings. No license fees, only support costs.
  • Flexibility. Adaptation to the unique business processes of the company.
  • All in one. Sales, marketing, customer support management.

Characteristics

  • Open source
  • Flexible setup
  • Sales automation
  • Convenient support
  • Customer accounting
SuiteCRM
№16

NetHunt CRM

NetHunt CRM is a CRM in Gmail that allows you to manage leads, sales funnels and automate processes directly from your email. An ideal solution for efficient request processing and customer support. Everything you need to grow your business is in your familiar inbox!

What You Get

  • Gmail інтеграція. All customer data in a familiar Gmail interface.
  • Sales automation. Free up time for strategy, forget about routine.
  • Convenient sales funnels. Visualize the customer journey and improve conversion.
  • Improved communication. The entire history of correspondence with the client - in one place.

Characteristics

  • Integration with Gmail
  • Sales funnels
  • Task automation
  • Convenient lead handling
  • Centralized CRM
NetHunt CRM
№17

amoCRM

amoCRM - a messenger-focused CRM. With chat funnels, bots and omnichannel dialogues, it is ideal for effectively processing requests from all communication channels. Automate customer communication and increase sales!

What You Get

  • Omnichannel. All communications in one window, no request will be lost.
  • Chat funnels. Automate sales through messengers and increase conversion.
  • Convenient bots. Simplify request processing, respond 24/7.
  • Easy integration. Connect your favorite services and messengers in a few clicks.

Characteristics

  • Efficient request processing
  • Chat funnels for leads
  • Bots for automation
  • Omnichannel communications
  • amoCRM: messenger-focus
amoCRM
№18

Less Annoying CRM

Less Annoying CRM is an extremely simple CRM system, perfect for small businesses. No unnecessary functions, only the necessary tools for effective request processing and customer management. Easy to set up, easy to use!

What You Get

  • Easy to use. Intuitive interface, no long training for the team.
  • Clear price. Transparent tariffs without hidden payments, you only pay for users.
  • Time saving. Automate routine tasks and focus on customers.
  • Sales growth. Track deals, remind about calls, close more deals.

Characteristics

  • Simple integration
  • User-friendly interface
  • Fast support
  • Affordable price
  • Automation of applications
Less Annoying CRM
№19

Microsoft Dynamics 365 Sales

Powerful CRM for sales automation. Integrated with Microsoft 365 and Copilot, it allows you to effectively process requests, manage customers and increase profits. An ideal solution for optimizing the sales department.

What You Get

  • Integration with Microsoft 365. Collaborate with Outlook, Teams and other Microsoft tools - all in one place.
  • Copilot artificial intelligence. Analyze data, predict sales and automate routine with AI.
  • Centralization of customer data. Store all customer information in a single database for better interaction.
  • Increasing sales efficiency. Optimize the sales funnel and increase conversion through automation and analytics.

Characteristics

  • Sales automation
  • Integration with Office 365
  • Copilot for data analysis
  • User-friendly interface
  • Sales funnel optimization
Microsoft Dynamics 365 Sales
№20

KeyCRM

KeyCRM is a Ukrainian CRM for efficient processing of applications from all channels. Orders, customer communications, warehouse accounting and powerful analytics - all in one system. Optimize your business now!

What You Get

  • All in one place. Orders, chats, warehouse, analytics - a single tool for business!
  • Ukrainian support 24/7. Quick help in Ukrainian at any time.
  • Automation of routine tasks. Forget about repetitive tasks, KeyCRM will do everything for you.
  • Sales growth. Optimize processes and increase profits with KeyCRM!

Characteristics

  • All channels in one window
  • Convenient process automation
  • Warehouse accounting and analytics
  • Ukrainian language support
  • Integrations with Nova Poshta
KeyCRM
№21

SalesDrive

SalesDrive - CRM for online stores. Automate order processing, integrate with marketplaces, delivery services, and payment systems. Manage your warehouse and increase sales! Optimize application processing with SalesDrive.

What You Get

  • Automation SalesDrive. Forget about routine, SalesDrive will do everything for you, saving you time.
  • All data in SalesDrive. Store customer, order, and product information in one place.
  • SalesDrive + marketplaces. Integration with Rozetka, Prom and other platforms for effective sales.
  • SalesDrive control = profit. Analyze sales, optimize costs, and increase profits with SalesDrive.

Characteristics

  • Sales automation
  • Integrations for e-commerce
  • Convenient order management
  • 24/7 support
  • SalesDrive: all in one!
SalesDrive
№22

Insightly

Insightly: CRM + project management for small and medium-sized businesses. Streamline lead processing, automate sales, and manage projects in one system. Integrations to optimize your business.

What You Get

  • Зростання продажів. Optimize your sales funnel and increase profits through effective deal management.
  • Automation of routine. Forget about monotonous tasks, focus on strategy and business development.
  • Transparent analytics. Get clear reports and forecasts for informed decision-making.
  • Teamwork. Collaborate more effectively with your team, share information, and achieve common goals.

Characteristics

  • Intuitive interface
  • Sales automation
  • Convenient project management
  • Integration with mail
  • Customer support 24/7
Insightly
№23

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service. Manage requests more efficiently, automate routine tasks, and increase profits! The perfect solution for handling requests of any type.

What You Get

  • All in one place. Sales, marketing, and service in a single system. Save time and effort!
  • Intuitive interface. Easy to learn and use, even without experience. Support is always nearby!
  • Routine automation. Forget about repetitive tasks. Agile CRM takes care of everything automatically.
  • Personalized approach. Communicate with customers as if you know them personally. Increase loyalty!

Characteristics

  • Simple integration
  • User-friendly interface
  • Sales automation
  • 24/7 customer support
  • Effective marketing
Agile CRM
№24

HubSpot CRM

HubSpot CRM - free CRM for effective application processing! The only platform for marketing, sales and support. Organize customer work, automate processes and increase profits!

What You Get

  • Free CRM core. Start managing customers today at no cost to appreciate the benefits.
  • Single platform. Marketing, sales and support - all in one place for better coordination.
  • Full automation. Save time on routine tasks, letting the system do everything for you.
  • Improved analytics. Get in-depth reports and understand customer behavior.

Characteristics

  • Free CRM platform
  • Sales automation
  • Marketing integration
  • Convenient customer support
  • Analytics and reports
HubSpot CRM

CRM Comparison

# System Segment Main Features Trial Version Starting Price
1CPAshkaDropshippers, suppliersAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, data analysisFree version for up to 50 orders per monthfrom $9/month
3Creatio (Sales)B2B, B2C, SalesSales automation, Low-code platform, Lead managementFree trial accessprice on request
4monday sales CRMSmall business, medium businessAutomation, pipeline, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
5SugarCRMB2B sales, marketingOpen source, automation, flexibilityFree trialfrom $49/month per user
6Salesforce Sales CloudSmall business, enterprisesSales automation, contact management, data analytics30 day trialfrom $25/month per user
7Capsule CRMSmall businesses, startupsContacts, Deals, ProjectsFree planfrom $18/month per user
8Vtiger CRMSmall business, medium businessSales, marketing, support15 day trialfrom $15/month per user
9Binotel SmartCRMSmall, medium business360° card, PBX integration, sales analytics-from 399 UAH/month per employee
10PipedriveSmall business, salesDeals, pipeline, automation14 days trialfrom $14.90/month per user
11Freshworks CRM (Freshsales)Small business, salesCRM, telephony, AI assistantFree planfrom $9/month per user
12CloseB2B, SaaS, salesCalls, email newsletters, sales automation14 day testfrom $49/month per user
13OneBox OSSmall, medium businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
14Zoho CRMSmall business, medium businessSales automation, lead management, customer analyticsFree plan (up to 3 users)from $20/month per user
15SuiteCRMAll industries, businessCustomer management, sales automation, customer supportOpen source software (free)from $0/month (self-hosted)
16NetHunt CRMSmall business, startupsGmail CRM, automation, sales funnels14 day testfrom $24/month per user
17amoCRMSmall business, salesOmnichannel, automation, chat funnels14 days trialfrom $15/month per user
18Less Annoying CRMSmall business, startupsSimplicity, clients, dealsTest 30 days$19/month per user
19Microsoft Dynamics 365 SalesSales, marketing, businessAutomation, integration, analytics30 day testfrom $65/month per user
20KeyCRMSmall business, eCommerceAutomation, integrations, analytics14 day trialfrom $19/month
21SalesDriveOnline stores, eCommerceAutomation, integration, managementTest 14 daysfrom UAH 349/month
22InsightlySmall, medium businessCRM, project management, sales automation, integrations.Test 14 daysfrom $29/month per user
23Agile CRMSmall business, startupsAutomation, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
24HubSpot CRMSmall business, marketing, salesFree CRM, automation, all-in-one platformFree planfrom $20/month per user

FAQ

? What does this offer for my business
It's automation, improved service, data analysis, and profit growth
? How quickly can it be implemented
Implementation depends on the size of the company and the chosen solution, usually from a week to several months
? How much does it cost
The price varies from free solutions to paid subscriptions with different functionalities
? Is staff training required
Yes, training is necessary for effective use of all features
? How to choose the best platform
Choose based on your business needs, budget, and integration with other tools