Choose a CRM for Your Team

Top 29 CRM Systems for Customer Accounting in Ukraine

Top CRMs for effective customer relationship management in Ukraine.

Choose a CRM for Your Team

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, customers and orders. Simplify your business with CPAshka!

Business Benefits

  • Accounting of dropshippers. Automatic calculation of payments, statistics and reports for each partner.
  • Saving time. No more manual calculation of commissions, everything is automated.
  • Convenient management. Easily add new partners and monitor their activity.
  • Integration with API. Connect CPAshka to your website and get data automatically.

Functionality

  • Dropshipping automation
  • Accounting of dropshippers
  • User-friendly interface
  • Real-time reporting
  • Ukrainian CRM CPAshka
CPAshka
№2

LP-CRM

LP-CRM - CRM system designed for product business, e-commerce and services. Automate customer accounting, increase sales and optimize business processes. All in one place!

Business Benefits

  • Understandable interface. Intuitive design for quick mastering of LP-CRM.
  • Sales automation. Optimize the sales funnel, from lead to deal.
  • Reporting and analytics. Get data to make informed decisions.
  • Support 24/7. We are always ready to help you with your questions.

Functionality

  • Customer accounting made easy
  • Sales automation
  • User-friendly interface
  • Support 24/7
  • For e-commerce and services
LP-CRM
№3

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your pipeline, track progress, and close more deals. Optimize sales with an intuitive interface.

Business Benefits

  • Visual pipeline. Easily track deals at every stage of the sales process.
  • Increased conversion. Pipedrive helps close more deals faster.
  • Intuitive interface. Easy to use, no training required.
  • Automation of routine tasks. Save time on tasks, focus on sales.

Functionality

  • Sales visualization
  • Automation of routine tasks
  • User-friendly interface
  • Deal analysis
  • Integrations with other services
Pipedrive
№4

Agile CRM

Agile CRM is a CRM system that combines sales, marketing, and customer service in one convenient interface. Optimize business processes and improve customer interaction!

Business Benefits

  • All in one place. Sales, marketing, service - Agile CRM's unified platform for your business.
  • Time saving. Automation of routine tasks, focus on developing customer relationships.
  • User-friendly interface. Intuitive navigation, quick access to customer data.
  • Increased sales. Effective lead and deal management to increase profits.

Functionality

  • All in one place
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Profit growth
Agile CRM
№5

NetHunt CRM

NetHunt CRM - CRM for Gmail: manage leads, deals, and automate sales directly from your inbox. Effective customer accounting and sales funnels are integrated into the familiar Gmail interface.

Business Benefits

  • Integration with Gmail. Manage customers directly from your email, without switching between tabs.
  • Simple sales funnel. Visualize deal progress and increase profits.
  • Automation of routine. Forget about repetitive tasks, focus on customers.
  • Convenient analytics. Track key metrics and improve strategy.

Functionality

  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Customer accounting
  • Sales funnels
NetHunt CRM
№6

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation, tightly integrated with Microsoft 365 and Copilot. Empower your team, increase productivity, and close more deals with intelligent tools! Ideal for customer accounting and sales management.

Business Benefits

  • Integration with 365. Streamline operations using familiar Microsoft tools.
  • Copilot AI assistant. Quick answers, data analysis, and personalized offers.
  • Sales growth. Increase profits through effective deal management.
  • Personalized experience. Create customized offers for each client.

Functionality

  • Integration with Microsoft 365
  • Sales automation
  • Analytics and reports
  • Personalization of experience
  • Artificial intelligence Copilot
Microsoft Dynamics 365 Sales
№7

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. The perfect solution for customer accounting and business process optimization!

Business Benefits

  • Everything in one place. Manage customers, tasks, deals and finances in KeepinCRM!
  • Intuitively understandable. Easy interface, quick training, easy work for the whole team.
  • Business growth support. Track sales, improve service, increase profits.
  • Saving time and money. Automate routine, optimize costs, focus on the main thing.

Functionality

  • Simple interface
  • Customer accounting
  • Deal management
  • Financial accounting
  • For small businesses
KeepinCRM
№8

KeyCRM

KeyCRM - Ukrainian CRM for business: order accounting from all channels (marketplaces, social networks, websites), convenient communication with customers, warehouse accounting and powerful analytics. Optimize your business with KeyCRM!

Business Benefits

  • Everything in one place. Manage orders, warehouse and customer communications centrally.
  • Sales growth. Analyze data and optimize strategies to increase profits.
  • Ukrainian support. Get quick and qualified help from our team.
  • Time saving. Automate routine tasks and focus on business development.

Functionality

  • Ukrainian CRM
  • All sales channels
  • Convenient customer accounting
  • Warehouse accounting
  • Sales analytics
KeyCRM
№9

Apptivo

Apptivo - CRM system with a set of business applications for small and medium-sized businesses. Manage customers, sales, projects and finances in one place. Optimize business processes with Apptivo!

Business Benefits

  • Understandable interface. Easy to learn, convenient to use, everything at hand for efficient work.
  • Sales automation. Accelerates the sales process, from lead to deal, with results analytics.
  • Comprehensive solution. All business processes in one place: sales, marketing, support.
  • Affordable price. Optimal solution for small and medium-sized businesses, without overpayments.

Functionality

  • CRM for SMB
  • Full set of applications
  • Customization flexibility
  • Process automation
  • Integration with other services
Apptivo
№10

Nutshell

Nutshell: CRM + email marketing in one solution. Ideal for B2B teams looking to streamline sales processes and automate email campaigns. Effective customer accounting and powerful tools to increase sales.

Business Benefits

  • Simple interface. Intuitive, easy to learn and use.
  • Email Marketing. Engage leads with effective email campaigns.
  • Convenient automation. Automate sales and save time.
  • B2B focus. Specifically designed for B2B teams.

Functionality

  • Simple interface
  • Sales automation
  • Email Marketing
  • For B2B teams
  • Convenient customer accounting
Nutshell
№11

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email marketing, and an AI assistant. Optimize customer accounting, automate sales, and improve communication with Freshsales!

Business Benefits

  • Convenient telephony. Call customers directly from CRM! Record calls, analyze conversations.
  • Time saving. Automate routine tasks, focus on sales and development.
  • Artificial intelligence. The AI assistant simplifies tasks, finds opportunities, and helps make decisions.
  • All in one place. Mail, chat, contacts - manage communications effectively, without switching.

Functionality

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • AI assistant (Freddy AI)
  • Real-time reporting
Freshworks CRM (Freshsales)
№12

amoCRM

amoCRM - a CRM that focuses on messengers. Automate sales through chat funnels, use bots, and conduct omnichannel dialogues with customers in one place. Effective customer accounting and increased sales!

Business Benefits

  • Chat funnels. Automate communication with customers in messengers, lead to sales.
  • Omnichannel. All your chats with customers in one place: convenient and effective.
  • Bot assistants. Forget about the routine, bots answer questions 24/7.
  • Sales growth. Increase profits through effective communication and automation.

Functionality

  • Convenient customer accounting
  • Sales automation
  • Integration with messengers
  • Chat funnels and bots
  • Omnichannel communications
amoCRM
№13

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to your business needs and automate customer management. Optimize sales and improve customer relationships with SugarCRM!

Business Benefits

  • Full adaptation. Customize it to the needs of your B2B business, without restrictions.
  • Open source. Integrate with any software, expand the functionality yourself.
  • Sales automation. Increase team efficiency and speed up deal closing.
  • Detailed analytics. Get accurate reports for strategic decisions and growth.

Functionality

  • Open source
  • B2B focus
  • Flexible adaptation
  • Customer accounting
  • Report automation
SugarCRM
№14

OneBox OS

OneBox OS - CRM/ERP platform that unites all business processes: from customer accounting to warehouse management and document flow. Telephony, CRM, and ERP in one solution! Optimize operations and increase profits with OneBox OS.

Business Benefits

  • All in one place. Business management: clients, sales, warehouse, documents - all in OneBox OS.
  • Automation of routine tasks. Forget about manual data entry and repetitive tasks.
  • Sales growth. More opportunities for attracting and retaining customers.
  • Business control. Get a complete picture of the company's activities online.

Functionality

  • All in one place
  • Business automation
  • Convenient CRM
  • Customer accounting
  • Quick implementation
OneBox OS
№15

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Streamline customer accounting, automate sales and marketing campaigns in one place. The perfect solution to scale your business.

Business Benefits

  • Sales automation. Attract more customers without spending time manually.
  • Clear analytics. Track progress and improve your results.
  • Personalized marketing. Create custom offers for each client.
  • All in one place. Manage contacts, sales and marketing with Keap.

Functionality

  • Marketing automation
  • CRM for small business
  • Simple customer accounting
  • Intuitive interface
  • Ukrainian support
Keap (ex-Infusionsoft)
№16

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Streamline business processes, improve customer engagement, and increase profits. The perfect solution for customer accounting and relationship management.

Business Benefits

  • Збільшення продажів. Streamline your sales funnel, attract more leads, close more deals, and increase profits.
  • Покращення комунікацій. Keep all customer communication history in one place for a personalized approach.
  • Автоматизація маркетингу. Engage customers with automated email campaigns and social media.
  • Підвищення лояльності. Personalize service, quickly resolve issues, and build long-term relationships.

Functionality

  • Business automation
  • User-friendly interface
  • Flexible settings
  • Sales analytics
  • 24/7 support
Zoho CRM
№17

HubSpot CRM

HubSpot CRM - free CRM for customer accounting with marketing, sales and support tools. The only platform to grow your business!

Business Benefits

  • Free start. Get basic functionality for free, start growing now!
  • Centralized platform. All customer, sales and marketing data in one place.
  • Automation of routine. Automate tasks, free up time for important customers.
  • Clear analytics. Track key metrics, improve efficiency.

Functionality

  • Free CRM database
  • User-friendly interface
  • Sales automation
  • Analytics and reports
  • Integration with tools
HubSpot CRM
№18

monday sales CRM

Monday sales CRM is a flexible CRM system for sales teams built on the monday.com platform. Optimize your sales funnel, automate routine tasks, and increase profits. The perfect solution for customer accounting and deal management.

Business Benefits

  • Easy adaptation. Customize to fit your business needs, no restrictions!
  • Improved collaboration. Team communication becomes transparent and efficient.
  • Routine automation. Forget repetitive tasks, focus on sales!
  • Real-time analytics. Get instant reports and forecasts for decision-making.

Functionality

  • Flexibility based on monday.com
  • Sales automation
  • Convenient deal management
  • Team collaboration
  • Personalized reports
monday sales CRM
№19

Streak CRM

Streak CRM is a CRM integrated directly into your Gmail. Create custom sales funnels, manage customers and deals without leaving your inbox. Ideal for small businesses and teams looking for a simple and effective solution.

Business Benefits

  • Integration with Gmail. All customer communication in one place, without switching between platforms.
  • Custom pipelines. Adjust the workflow to the needs of your business, and not vice versa.
  • Convenience and simplicity. Easy-to-use interface integrated into the familiar Gmail environment.
  • Reporting and analytics. Track sales performance and get valuable insights for improvement.

Functionality

  • CRM in Gmail
  • Convenient pipelines
  • Simple accounting
  • Sales automation
  • Integration with mail
Streak CRM
№20

Less Annoying CRM

Less Annoying CRM is an extremely simple CRM system designed specifically for small businesses. Forget about complex settings and unnecessary functions. Easy customer accounting, sales organization and nothing extra!

Business Benefits

  • Intuitive interface. Easy to learn, minimum time for team adaptation.
  • Centralized database. All customer information in one place, available 24/7.
  • Customer support. Quick and effective help to resolve any issues.
  • Affordable price. Transparent cost, no hidden fees, ideal for small businesses.

Functionality

  • Simple interface
  • Affordable price
  • Convenient accounting
  • Fast support
  • For small business
Less Annoying CRM
№21

Vtiger CRM

Vtiger CRM - a single platform for Sales, Marketing and Help Desk. Streamline customer engagement, automate sales, and improve support with this powerful CRM solution. Ideal for customer accounting and business process management.

Business Benefits

  • All in one place. Sales, Marketing, and Help Desk on a single platform for coordinated work.
  • Sales growth. Tools for attracting and retaining customers, increasing profits.
  • Increased loyalty. Personalized service and fast customer support.
  • Analytics and reports. A complete picture of the business for informed decision-making.

Functionality

  • Sales automation
  • Marketing analytics
  • Customer support
  • Integration with mail
  • User-friendly interface
Vtiger CRM
№22

Insightly

Insightly - A CRM system for project management designed for small and medium-sized businesses. Organize your customer base, automate sales, and manage projects in one place. Integrations with popular services to increase productivity.

Business Benefits

  • Sales growth. More opportunities for your business success with Insightly.
  • Data centralization. All customer information in one place.
  • Effective project management. Plan, track and successfully complete projects.
  • Ease of integration. Integrate Insightly with your favorite tools.

Functionality

  • CRM for SMB
  • Projects and integrations
  • Simple customer accounting
  • Convenient automation
  • Business scaling
Insightly
№23

Close

Close - CRM for active sales. Focused on calls and email newsletters, helps teams increase the number of deals. Ideal for those who rely on direct contact with customers.

Business Benefits

  • Increase sales. Close helps teams sell more by automating routine tasks and providing a clear picture of deals.
  • Effective calls and email. With Close, you can easily organize cold calls and set up automated email series to attract customers.
  • User-friendly interface. Close's intuitive interface makes work enjoyable and productive for every manager.
  • Full integration. Close integrates with your existing toolkit, ensuring a seamless workflow.

Functionality

  • Sales automation
  • Effective calls
  • Email integration
  • User-friendly interface
  • Deal analytics
Close
№24

Salesforce Sales Cloud

Salesforce Sales Cloud - the leader among CRMs! Build an effective sales funnel, automate processes, and get deep analytics. The perfect solution for growing your business. Customer accounting has never been easier!

Business Benefits

  • Зростання продажів. Optimize the sales funnel, increase profits and customer satisfaction.
  • Ефективна аналітика. Get real-time reports, make informed decisions.
  • Покращення комунікацій. Coordinate team actions, build strong customer relationships.
  • Централізовані дані. All customer information in one place, quick access.

Functionality

  • Sales automation
  • Detailed analytics
  • Convenient lead management
  • Integration with tools
  • Salesforce cloud solution
Salesforce Sales Cloud
№25

SuiteCRM

SuiteCRM is an open-source CRM offering extensive customization options to suit your business needs. Streamline customer management, automate sales, and improve service! A free alternative to proprietary solutions.

Business Benefits

  • Open Source. Full control over data, without vendor lock-in. Ability to develop unique features.
  • Flexible Customization. Adaptation to the needs of any business, regardless of size or industry.
  • Cost Savings. No licensing fees and the possibility of using free modules.
  • Data Centralization. All customer interaction information in one place for efficient operation.

Functionality

  • Customer Management
  • Customization
  • Open-source CRM
  • Sales Automation
  • Data Analytics
SuiteCRM
№26

Capsule CRM

Capsule CRM is a simple CRM for managing clients, deals, and projects. Organize your contacts, track sales, and manage projects in one place. Ideal for small and medium-sized businesses.

Business Benefits

  • Easy to use. Intuitive interface, quick training for the whole team.
  • Contact organization. Store all customer information in one place.
  • Effective deal management. Track deal progress and increase sales.
  • Convenient project management. Plan, coordinate and control projects easily.

Functionality

  • Intuitive interface
  • Easy to get started
  • Convenient customer accounting
  • Deal management
  • Sales automation
Capsule CRM
№27

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel: 360° customer card, sales analytics, task setting and telephony integration. Optimize customer relations and increase profits!

Business Benefits

  • 360° customer profile. The entire interaction history in one place, for quick solutions.
  • Sales automation. Increase team efficiency and speed up deals.
  • Integration with PBX. Process calls faster and personalize communication.
  • Reporting and analytics. Get data to improve business processes.

Functionality

  • Customer accounting 360°
  • Sales analytics
  • Integration with PBX
  • Task management
  • User-friendly interface
Binotel SmartCRM
№28

SalesDrive

SalesDrive - CRM for online stores. Automate sales: integration with marketplaces, delivery services, payment systems, and warehouse accounting. Effective management of clients and orders in one place!

Business Benefits

  • All in one place. With SalesDrive, manage sales, warehouse, delivery and payments - in a single system.
  • Integration with marketplaces. Easily manage orders from Rozetka, Prom and other platforms.
  • Convenient analytics. Get clear reports for making informed decisions.
  • Time saving. Automate routine to focus on business development.

Functionality

  • Sales automation
  • Integrations with marketplaces
  • Convenient customer accounting
  • Quick start
  • 24/7 support
SalesDrive
№29

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales automation and customer base management. A platform with powerful business process customization capabilities to optimize sales department operations. An ideal solution for customer accounting and efficiency improvement.

Business Benefits

  • Sales automation. Optimize the sales funnel, increase profits and team efficiency.
  • Simple setup. Change and adapt the system to your business needs without code.
  • Single platform. Sales, marketing and service management in one place.
  • Creatio flexibility. Easily integrates with other services, expanding capabilities.

Functionality

  • Sales automation
  • Low code, flexibility
  • Customer management made easy
  • Real-time data analysis
  • Process automation
Creatio (Sales)

CRM in Comparison

# Platform Main Direction Top Features Free Plan Base Price From
1CPAshkaDropshippers, online storesDropshippers, customers, ordersFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesCustomers, sales, automationFree version up to 50 orders per monthfrom $9/month
3PipedriveSmall business, salesSales funnel, automation, reporting14-day trialfrom $14.90/user/month
4Agile CRMSmall businesses, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
5NetHunt CRMSmall business, salesCRM in Gmail, sales automation, sales funnel14 day trialfrom $24/month per user
6Microsoft Dynamics 365 SalesCompanies, sales teamsSales automation, Microsoft integration, Copilot, customer analyticsTest 30 daysfrom $65/month per user
7KeepinCRMSmall business, medium businessCustomers, deals, tasks, warehouse, financesTest 7 daysfrom 290 UAH/user/month
8KeyCRMSmall business, e-commerceOrder accounting, CRM, analyticsTest 14 daysfrom $19/month
9ApptivoSMBs, entrepreneursCRM, management, automationFree trialfrom $15/month per user (annual payment) or $20/month monthly
10NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
11Freshworks CRM (Freshsales)Small business, salesSales automation, email marketing, AI assistantFree planfrom $9/month per user
12amoCRMSmall business, salesChat funnels, bots, omnichannelTest 14 daysfrom $15/month per user
13SugarCRMB2B sales, enterprisesFlexibility, open source, automationFree testfrom $49/month per user
14OneBox OSSmall business, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
15Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
16Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
17HubSpot CRMSmall business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
18monday sales CRMSmall business, medium businessAutomation, integration, adaptabilityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
19Streak CRMSmall business, salesGmail integration, sales funnels, deal managementFree planfrom $59/month per user
20Less Annoying CRMSmall business, startupsSimplicity, customers, salesTest for 30 days$19/month per user
21Vtiger CRMSmall business, enterprisesSales, marketing, support15 day testfrom $15/month per user
22InsightlySmall business, CRMCRM, project management, sales automationTest 14 daysfrom $29/month per user
23CloseB2B sales, startupsCalls, email, automation14 day testfrom $49/month per user
24Salesforce Sales CloudSales, marketing, serviceCustomer accounting, automation, analyticsTest 30 daysfrom $25/month per user
25SuiteCRMSMBs, enterprisesOpen Source, Flexibility, AutomationOpen Source (free)from $0/month (self-hosted)
26Capsule CRMSmall business, medium businessContacts, sales, projectsFree planfrom $18/month per user
27Binotel SmartCRMSmall business, sales360° card, sales analytics, telephony integration-from 399 UAH/month per employee
28SalesDriveOnline stores, eCommerceAutomation, integration, managementTest 14 daysfrom 349 UAH/month
29Creatio (Sales)B2B, B2C, salesSales automation, customer management, low codeFree trial accessprice on request

Questions and Answers

? What is customer relationship automation?
Software that helps manage interactions with current and potential customers.
? Why is sales automation needed?
To improve service, increase sales, and customer loyalty.
? What are the main functions of customer software?
Contact storage, deal tracking, analytics, marketing automation.
? Is it difficult to implement a customer platform?
Depends on the size of the business and the complexity of the chosen platform.
? How to choose the optimal solution for my business?
Consider size, needs, budget, integrations, and user reviews.