Choose a CRM for Your Niche

Top 26 CRMs for Manager Control: Ukraine's #1 Ranking

CRM Overview for Enhancing Sales Department Efficiency

Choose a CRM for Your Niche

№1

LP-CRM

LP-CRM - CRM for product business, e-commerce and services. Control managers, increase sales and optimize business processes. Ideal for managing leads and deals.

Platform Benefits

  • Clear analytics. Track key indicators, make informed decisions.
  • Increasing sales. Automation of routine, more attention to customers, profit growth.
  • Sales funnel optimization. Identify weaknesses, improve conversion at every stage.
  • Team performance control. Evaluate the work of managers, motivation and transparency in work.

Characteristics

  • Convenient control of managers
  • Sales automation
  • Analytics for e-commerce
  • Integration with platforms
  • Support for the product business
LP-CRM
№2

CPAshka

CPAshka - CRM system for dropshipping in Ukraine. Automate accounting for dropshippers, simplify manager control and increase profits. Effective solution for your business!

Platform Benefits

  • Automatic calculation. Accurate accounting of dropshippers, profits and debts.
  • Convenient management. All information about dropshippers in one place.
  • Time saving. Automation of routine tasks, focus on sales.
  • Increased profits. Effective control, increased sales volumes.

Characteristics

  • Dropshipping automation
  • Manager control
  • User-friendly interface
  • Accounting for dropshippers
  • Real-time reporting
CPAshka
№3

Zoho CRM

Zoho CRM - cloud-based CRM for automating sales, marketing, and service. Control manager actions, increase productivity, and improve customer interaction. Optimize your business with Zoho CRM!

Platform Benefits

  • Growth of sales. Optimize the sales funnel, track deals, and increase conversion.
  • Effective marketing. Personalize campaigns, segment the audience, and measure ROI.
  • Loyalty increase. Improve support, automate requests, and build strong customer relationships.
  • Automation of routine. Simplify workflows, delegate tasks, and free up time for strategy.

Characteristics

  • Control of managers
  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • 24/7 support
Zoho CRM
№4

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Automate sales, marketing and improve control over managers with this powerful platform.

Platform Benefits

  • Clear analytics. Track team progress, identify weaknesses, and optimize sales strategies for better results.
  • Marketing automation. Attract more customers with email newsletters, SMS, and personalized offers, saving time.
  • Sales optimization. Accelerate the sales cycle, automate routine tasks, and effectively manage potential customers at every stage.
  • Integration with tools. Keap easily integrates with popular services, allowing you to create a single workspace and avoid switching between platforms.

Characteristics

  • Control of managers' tasks
  • Sales automation
  • Performance reporting
  • Easy integration with other software
  • Support for small businesses
Keap (ex-Infusionsoft)
№5

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B. Control managers, automate sales, and improve customer experience! Optimize sales department operations with SugarCRM.

Platform Benefits

  • Personalization. Customize to fit business needs, not the other way around.
  • Open source. Integration with any software, full data control.
  • Sales analytics. Clear reports, improved team results.
  • Automation of routine tasks. Freeing up time, focus on important deals.

Characteristics

  • Control of managers' tasks
  • Online sales reporting
  • SugarCRM Open Source
  • B2B sales automation
  • Flexible integration with software
SugarCRM
№6

Binotel SmartCRM

Binotel SmartCRM - CRM for manager control integrated with PBX. 360° customer card, sales analytics and task setting in one system. Increase team efficiency with Binotel!

Platform Benefits

  • 360° customer profile. The entire communication history in one place for better service.
  • Sales analytics. Clear reports for informed decision-making.
  • Task automation. Reminders and planning, no deal will be lost.
  • Integration with telephony. Convenient call management and conversation analysis in CRM.

Characteristics

  • Manager control
  • 360° customer profile
  • Performance analytics
  • Integration with PBX
  • Task automation
Binotel SmartCRM
№7

Pipedrive

Pipedrive: CRM to increase deal conversion. Visualize the sales funnel, monitor managers, and track the progress of each deal. Optimize processes and close more deals with Pipedrive!

Platform Benefits

  • Increasing sales. Pipedrive's clear pipeline visualizes deals, helping to complete them successfully.
  • Easy monitoring. Track team progress, identify bottlenecks, and improve strategies.
  • Convenient reporting. Get key sales data to make informed decisions.
  • Automation of routine. Forget about repetitive tasks, focus on building relationships.

Characteristics

  • Clear interface
  • Visualization of the sales funnel
  • Automation of routine tasks
  • Reporting and analytics
  • Easy control of managers
Pipedrive
№8

Capsule CRM

Capsule CRM - a simple tool for managing contacts, deals, and projects. Optimize the work of managers, track the progress of deals, and improve communication with clients. The perfect solution for small and medium-sized businesses.

Platform Benefits

  • Understandable interface. Intuitive design for quick learning and efficient teamwork.
  • Sales optimization. Increase the number of deals thanks to clear tracking of each stage.
  • Communication improvement. Keep the entire history of interaction with customers in one place.
  • Convenient project management. An effective tool for planning and tracking project execution.

Characteristics

  • Simple interface
  • Online deal control
  • Convenient reporting
  • Easy integration
  • Project support
Capsule CRM
№9

Less Annoying CRM

Less Annoying CRM - super CRM, ideal for controlling managers in small businesses. No unnecessary functions, only what is needed for efficient work and increased sales. Easy to implement, easy to use!

Platform Benefits

  • Simple interface. Easy to learn and use every day, without unnecessary hassle.
  • Clear reporting. Monitor team performance and respond in a timely manner.
  • Task automation. Free up time from routine, focus on sales.
  • Customer support. Always ready to help, quick solutions to questions.

Characteristics

  • Simple interface
  • Convenient control
  • Reporting for the boss
  • The price is super!
  • Online support
Less Annoying CRM
№10

OneBox OS

OneBox OS - CRM/ERP platform for controlling managers. Manage processes, telephony, warehouse and documents in a single system. Optimize team performance and increase sales!

Platform Benefits

  • Transparency of work. Full control over tasks and team communication in real time.
  • Team efficiency. Increased productivity through automation of routine and analytics.
  • Centralized management. All information about customers and deals in one OneBox OS platform.
  • Sales optimization. Track conversion, analyze the sales funnel, increase profits.

Characteristics

  • Control of managers
  • CRM+ERP in one
  • Process automation
  • Convenient telephony
  • Warehouse and accounting
OneBox OS
№11

Close

Close - CRM for sales teams that focuses on calls and email newsletters. It is ideal for controlling sales managers and increasing the efficiency of communications. Optimize your workflow and increase the number of deals!

Platform Benefits

  • Productivity of the team. More deals through automation of routine, reporting and control of leads.
  • Clear analytics. Track progress, find weaknesses and improve sales results.
  • Calls and email in one place. Effective communication with customers without switching between applications.
  • Automatic email series. Warm up leads and attract customers with personalized campaigns.

Characteristics

  • Control of managers' actions
  • Sales automation
  • Convenient reports
  • Integration of calls/email
  • Support for sales teams
Close
№12

Copper

Copper CRM is the ideal solution for teams using Google Workspace. Deep integration with Gmail simplifies customer and deal management directly from your email. Monitor managers and increase sales effortlessly!

Platform Benefits

  • Integration with Gmail. Work with clients directly from your email without switching between windows.
  • Team productivity. Track activity, deals, and improve collaboration.
  • Automation of routine. Simplify repetitive tasks, free up time for sales.
  • Reporting and analytics. Get clear data for making informed decisions.

Characteristics

  • Gmail integration
  • User-friendly interface
  • Manager reporting
  • Deal control
  • Sales automation
Copper
№13

Vtiger CRM

Vtiger CRM - a comprehensive CRM for Sales, Marketing, and Help Desk. Streamline manager operations, automate sales, improve marketing, and enhance customer support all in one platform. Control and reporting for effective team management.

Platform Benefits

  • Growth in sales. Optimize your sales funnel, improve conversion rates, and increase profits with Vtiger CRM.
  • Effective management. Monitor the performance of sales, marketing, and support departments from a single platform.
  • Marketing automation. Attract more customers with targeted Vtiger CRM campaigns.
  • 24/7 customer support. Provide instant customer assistance and increase their loyalty with Vtiger CRM.

Characteristics

  • Sales control
  • Marketing automation
  • 24/7 customer support
  • Manager reporting
  • Help Desk integration
Vtiger CRM
№14

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI. An ideal tool for controlling managers, tracking deals and increasing team productivity. Automate sales processes and get detailed performance analytics!

Platform Benefits

  • Team productivity +. Everything in one place: calls, emails, deals. No switching between tabs.
  • Real-time reporting. Accurate performance data to make quick decisions.
  • Sales automation. An AI assistant will help you close more deals without wasting time on routine.
  • Built-in telephony. Call customers directly from the CRM, record conversations for analysis.

Characteristics

  • Convenient control of managers
  • Sales automation
  • Built-in telephony
  • AI sales assistant
  • Analytics and reports
Freshworks CRM (Freshsales)
№15

amoCRM

amoCRM - CRM with a focus on messengers. Control managers and increase sales through chat funnels, bots, and omnichannel dialogues! An ideal solution for effective communication with customers.

Platform Benefits

  • Chat funnels. Automate sales through messengers, increase conversion to leads.
  • Omnichannel dialogues. Communicate with customers in all channels from a single window, don't miss a single request.
  • Team efficiency. Track deal progress, analyze communication, optimize sales department work.
  • Helper bots. Automate routine, answer questions 24/7, increase customer loyalty.

Characteristics

  • Convenient manager control
  • Sales automation
  • Effective chat funnels
  • Omnichannel communications
  • amoCRM: sales leader
amoCRM
№16

Apptivo

Apptivo - CRM system with a set of business applications for SMB. Manage customers, projects and sales in a single solution. Effective control of managers and growth of your business!

Platform Benefits

  • Sales growth. Apptivo provides a complete overview of customers, allowing managers to better understand their needs and close more deals.
  • Increased productivity. Automate routine tasks so the team can focus on what matters: sales and building customer relationships.
  • Transparency of work. Full control over the actions of each manager. Get real-time reports and analytics to make informed decisions.
  • Cost optimization. Apptivo offers affordable prices, making it an ideal solution for small and medium-sized businesses.

Characteristics

  • Control of managers' actions
  • Reporting and analytics
  • Sales automation
  • Integration with other systems
  • SMB Support
Apptivo
№17

Streak CRM

Streak CRM - CRM system built directly into Gmail. Create your own pipelines to monitor the work of managers and track each stage of the deal directly in your email. Convenient, simple, effective!

Platform Benefits

  • Convenience in Gmail. Work with clients directly in your email, without switching between tabs.
  • Custom pipelines. Customize sales processes for your unique business.
  • Real-time reporting. Get instant data on team and deal performance.
  • Improving collaboration. Share information and tasks, increasing team efficiency.

Characteristics

  • Control in Gmail
  • Pipelines for needs
  • Reporting of managers
  • Easy start
  • Integration with mail
Streak CRM
№18

Agile CRM

Agile CRM combines sales, marketing, and service into one system. An ideal solution for controlling the work of managers, optimizing communications with customers, and increasing business efficiency.

Platform Benefits

  • All in one place. A complete overview of customers, sales, marketing, and support.
  • Sales growth. Automation of the funnel, analysis, and forecasts of deals.
  • Effective communication. Communicating with customers through various channels.
  • Increased productivity. Optimize team performance and speed up processes.

Characteristics

  • Control of managers' tasks
  • Sales reporting
  • Marketing automation
  • Customer support
  • Integration with tools
Agile CRM
№19

Nutshell

Nutshell CRM is a simple CRM system with integrated email marketing designed for B2B teams. Optimize manager control, improve sales, and automate customer communication in one place.

Platform Benefits

  • Clear interface. Easy to learn, quick team start and instant result.
  • Effective sales. Increase sales through automation and funnel analytics.
  • Email marketing built-in. Send personalized emails and track their effectiveness directly in Nutshell.
  • Full customer view. All customer data in one place: contacts, deals, correspondence.

Characteristics

  • Convenient B2B CRM
  • Email marketing
  • Manager control
  • Ease of use
  • Sales reporting
Nutshell
№20

Creatio (Sales)

Creatio (Sales) - low-code CRM for manager control. Automate sales, manage customers, and increase team efficiency. The process automation platform will help you control every stage of the deal and achieve better results.

Platform Benefits

  • Автоматизація продажів. Routine tasks are performed automatically, increasing team productivity.
  • Transparent control. Full visibility of the work of managers and the status of transactions in real time.
  • Flexibility of settings. Easily adapt the platform to the needs of your business, without code.
  • Funnel optimization. Analyze the effectiveness of sales stages and increase conversion.

Characteristics

  • Sales automation
  • Convenient control
  • Manager analytics
  • Flexibility of settings
  • Low code for changes
Creatio (Sales)
№21

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Control customers, tasks, deals, warehouse and finances in one place. Optimize the work of managers and increase sales with KeepinCRM!

Platform Benefits

  • Understandable interface. Easy to train a team, quick start with the KeepinCRM platform.
  • Full business control. All information about customers, deals and finances in one place.
  • Increasing efficiency. Automation of routine tasks, more time for sales.
  • Profit growth. KeepinCRM helps increase sales and improve service.

Characteristics

  • Simple CRM for SMB
  • Manager control
  • Customers, tasks, deals
  • Warehouse and finance
  • KeepinCRM
KeepinCRM
№22

Salesforce Sales Cloud

Salesforce Sales Cloud is the leading CRM system for sales automation. Effectively build sales funnels, control managers and get valuable analytics to grow your business.

Platform Benefits

  • Growth in sales. Optimize your sales funnel, increase conversion and profit.
  • Effective control. Track team activity, identify opportunities and risks in a timely manner.
  • Detailed analytics. Get reports and forecasts, make informed decisions based on data.
  • Task automation. Reduce manual work, focus on strategy and business development.

Characteristics

  • User-friendly interface
  • Powerful analytics
  • Sales automation
  • KPI control of managers
  • Flexible report customization
Salesforce Sales Cloud
№23

KeyCRM

KeyCRM is a Ukrainian CRM system for controlling managers and effectively managing sales. It collects orders from all channels, centralizes communications, keeps inventory records, and provides analytics to improve business processes.

Platform Benefits

  • Effective management. Optimize team performance, track progress and increase sales with analytics.
  • All channels in one place. Orders from Prom, Rozetka, websites, social networks - in a single KeyCRM interface.
  • Convenient communication. Communicate with customers from any channel directly in KeyCRM: messengers, mail, telephony.
  • Accurate accounting and analytics. Warehouse accounting, finance, reports - full control over the business for making informed decisions.

Characteristics

  • Convenient manager control
  • Orders from all channels
  • Communications in one place
  • KeyCRM warehouse accounting
  • Analytics for sales growth
KeyCRM
№24

monday sales CRM

Need control over sales managers? monday sales CRM is a flexible CRM system based on monday.com, adapted for sales teams. Easily set up funnels, automate routine tasks and track results! Get full control over the sales process.

Platform Benefits

  • Understandable interface. Easy to learn, quick start for the team.
  • Transparent reporting. Sales data is always at hand, easy to analyze.
  • Funnel optimization. More deals, fewer missed opportunities, better results.
  • Routine automation. Free up time from repetitive tasks, focus on customers.

Characteristics

  • Real-time reporting
  • Easy process setup
  • Integration with monday.com
  • Productivity increase
  • Convenient manager control
monday sales CRM
№25

HubSpot CRM

HubSpot CRM: Free CRM for controlling managers! Marketing, sales and support in one platform. Optimize team performance and increase profits. Easily track the activity and results of each manager.

Platform Benefits

  • Free core. Basic CRM features are available for free, ideal for getting started.
  • Grow with HubSpot. The platform scales with your business, adding the tools you need.
  • All in one place. Marketing, sales and support in a single ecosystem.
  • Performance analysis. Track results, optimize strategies for better sales.

Characteristics

  • Control of managers' tasks
  • Sales reporting
  • Integration with mail
  • Automation of routine
  • Free CRM system
HubSpot CRM
№26

Bitrix24

Bitrix24 - CRM for controlling managers, sales, and clients. Organize team work, manage tasks and projects in a unified workspace. Contact center and sales automation - everything for increased efficiency!

Platform Benefits

  • Increased Sales. Bitrix24 helps increase profits by optimizing the sales funnel and improving customer interaction.
  • Effective Communication. Combines all communication channels in one place so your managers don't miss anything.
  • Team Productivity. Tools for managing tasks and projects increase team organization and performance.
  • All-in-One. From sales to projects - Bitrix24 provides a complete set of tools for your business in a single space.

Characteristics

  • Control of manager tasks
  • Reporting and analytics
  • Integration with telephony
  • Sales automation
  • Team collaboration
Bitrix24

CRM Review and Comparison

# CRM Name For Whom Top Features Free Plan Initial Cost
1LP-CRMProduct business, e-commerce, servicesLead management, sales automation, performance analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, e-commerceDropshipping, automation, CRMFree for the first 100 leadsfrom $5/month
3Zoho CRMSmall business, enterprisesSales automation, marketing, serviceFree plan (up to 3 users)from $20/month per user
4Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
5SugarCRMB2B, sales, marketingOpen source, sales automation, customer experienceFree trialfrom $49/month per user
6Binotel SmartCRMSmall business, salesIntegration with PBX, 360° profile, sales analytics-from 399 UAH/month per employee
7PipedriveSmall business, salesSales funnel, automation, reportingTest 14 daysfrom $14.90/month per user
8Capsule CRMSMBs, startupsContacts, Deals, ProjectsFree planfrom $18/month per user
9Less Annoying CRMSmall business, managersSimplicity, affordability, efficiency30 day test$19/month per user
10OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
11CloseSales, B2B, SaaSCalls, email newsletters, automationTest 14 daysfrom $49/month per user
12CopperSales, marketing, businessGmail integration, customer management, increased sales14 day trialfrom $29/month per user
13Vtiger CRMSMBs, enterprisesSales automation, marketing, support15-day trialfrom $15/month per user
14Freshworks CRM (Freshsales)Small business, salesTelephony, email, AIFree planfrom $9/month per user
15amoCRMSmall business, salesChat funnels, omnichannel, sales automation14 day testfrom $15/month per user
16ApptivoSMEs, entrepreneursCRM, project management, sales automationFree trialfrom $15/month per user (annual payment) or $20/month monthly
17Streak CRMSmall business, startupsGmail integration, pipelines, deal trackingFree planfrom $59/month per user
18Agile CRMSmall business, startupsMarketing automation, CRM, support service.Free plan (up to 10 users)from $8.99/month per user
19NutshellB2B sales, marketingCRM, email marketing, automationTest 14 daysfrom $16/month per user
20Creatio (Sales)Small business, medium businessSales automation, customer management, process automationFree trial accessprice on request
21KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
22Salesforce Sales CloudEnterprises, sales, managersSales automation, contact management, sales analytics30 day trialfrom $25/month per user
23KeyCRMSmall business, medium businessAutomation, integration, analyticsTest 14 daysfrom $19/month
24monday sales CRMSales departments, managersFunnels, automation, controlFree plan (up to 2 users)from $12/month per user (min. 3 seats)
25HubSpot CRMSmall business, salesFree CRM, automation, reportingFree planfrom $20/month per user
26Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)

Frequently Asked Questions

? Which software leads in Ukraine?
We researched the market and selected the 26 best solutions, identifying the leader by many criteria
? How to choose the right tool?
Evaluate needs, budget, integration with other services, and user reviews
? How is such software useful to a manager?
Clearly, it allows you to track performance, improve sales, and optimize team work
? Is it difficult to integrate this software?
It depends on the chosen solution. Most offer APIs for integration with other services, some already have ready-made integrations
? Where can I find a comparison of solutions?
Our rating contains a detailed overview of the 26 best solutions with comparative characteristics