Launch Sales with Your Chosen CRM

Top 22 CRM Systems for Customer Management

The best CRMs for effective customer base management.

Launch Sales with Your Chosen CRM

№1

LP-CRM

LP-CRM - CRM system designed for product business, e-commerce and services. Effective customer control, sales automation, analytics and integration with popular services. Optimize your business with LP-CRM!

Main Pros

  • Increasing profits. Optimize sales, analyze data, and increase customer loyalty.
  • Automation of routine. Free up the team's time from repetitive tasks to focus on development.
  • User-friendly interface. An intuitive platform that is easy to use for every employee.
  • Data analysis. Make informed decisions based on accurate reports and sales statistics from LP-CRM.

Characteristics

  • Sales automation
  • User-friendly interface
  • 360° customer accounting
  • Integration with the site
  • Reporting and analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, manage orders and control profits! With CPAshka, your dropshipping business is under control.

Main Pros

  • Automatic calculation. CPAshka automatically calculates dropshippers' income, saving you time.
  • Convenient management. Intuitive interface for fast order processing.
  • Profit optimization. Track the effectiveness of dropshippers and increase your profit.
  • Ukrainian support. Fast and high-quality support in Ukrainian.

Characteristics

  • Accounting automation
  • Integration with platforms
  • User-friendly interface
  • Reports and analytics
  • Dropshipper support
CPAshka
№3

KeyCRM

KeyCRM - Ukrainian CRM for business. Automate orders from all channels, manage communications and warehouse. Analyze data for sales growth. Optimize your business with KeyCRM!

Main Pros

  • All in one place. Orders, chats, warehouse - everything is under control with the single KeyCRM platform.
  • Easy accounting. Accurate accounting of goods and finances for profit growth.
  • Clear analytics. Make decisions based on clear data about customers and sales.
  • Support for Ukraine. Support Ukrainian business by using a quality product.

Characteristics

  • Convenient CRM for business
  • Sales automation
  • Customer base is organized
  • Ukrainian support
  • Integration with channels
KeyCRM
№4

HubSpot CRM

HubSpot CRM - a powerful CRM system for customer control. Free CRM, complemented by marketing, sales and support tools, in a single platform for your business.

Main Pros

  • Free start. Start with the free version and scale as needed.
  • Unified platform. Everything for marketing, sales and support in one place.
  • Simple integration. Easily integrates with other tools.
  • Clear analytics. Get clear reports for decision making.

Characteristics

  • Free CRM
  • Single platform
  • Sales automation
  • User-friendly interface
  • Customer analysis
HubSpot CRM
№5

Apptivo

Apptivo is a suite of business applications with a CRM core, designed for small to medium-sized businesses. Control customers, manage sales and projects in a single, integrated system. Everything you need to grow your business!

Main Pros

  • Clear analytics. Apptivo reports show everything from sales to support, helping you make data-driven decisions.
  • Sales automation. Simplifies the sales funnel, from lead to deal, improving conversion and profit.
  • Single space for business. All the necessary tools in one place, without integrations with a bunch of services.
  • SMB Support. Apptivo is designed for the needs of small and medium-sized businesses, optimizing resources.

Characteristics

  • CRM for SMB
  • Full set of applications
  • Sales automation
  • User-friendly interface
  • Flexible customization
Apptivo
№6

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for sales automation, building a sales funnel, and in-depth analytics. Manage customers effectively, increase profits, and make informed decisions with the best CRM system on the market.

Main Pros

  • Sales growth. Optimize the sales funnel and close more deals.
  • Data analysis. Get valuable insights for making informed decisions.
  • Personalization. Create a unique experience for every customer.
  • Automation. Simplify routine tasks, focus on development.

Characteristics

  • Sales automation
  • User-friendly interface
  • In-depth analytics
  • Integration with other services
  • 24/7 support
Salesforce Sales Cloud
№7

Copper

Copper - A CRM that works seamlessly with Google Workspace. Deep integration with Gmail allows you to effectively manage clients directly from your inbox. Optimize your sales and communications with Copper!

Main Pros

  • Integration with Gmail. Copper is tightly integrated with Google Workspace, simplifying client management directly from your inbox.
  • Routine Automation. Automate tasks, free up time for sales, and improve team productivity.
  • Deal Tracking. Complete overview of the sales pipeline, revenue forecasting, and deal monitoring.
  • Easy to use. Intuitive interface, quick training, instant results for your business.

Characteristics

  • Gmail Integration
  • Easy to Learn
  • Sales Automation
  • User-Friendly Interface
  • For Google Workspace
Copper
№8

Zoho CRM

Zoho CRM - cloud CRM system for automating sales, marketing, and customer support. Streamline business processes, increase team productivity, and improve customer engagement. The perfect solution for controlling your customer base!

Main Pros

  • Increasing sales. Clear analytics and automation help you find more opportunities for growth.
  • Service improvement. Quick response to customer requests and personalized support increase their loyalty.
  • Convenient automation. Automate routine tasks to focus on business development.
  • Single platform. Sales, marketing, and support management in one tool from Zoho CRM.

Characteristics

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • 24/7 customer support
  • Cloud CRM system
Zoho CRM
№9

Bitrix24

Bitrix24 - CRM system for effective customer control, sales, contact center and project management. Organize team work and increase profits with this all-in-one tool!

Main Pros

  • All in one place. Sales, communication, and project management tools on one platform.
  • Increased sales. Automation and data analysis to increase profits.
  • Optimized communications. Integration with messengers and social networks for better connection.
  • Convenient collaboration. Shared access to documents, tasks, and calendars for the team.

Characteristics

  • Sales automation
  • User-friendly interface
  • Integration with other services
  • Work time organization
  • Analytics and reports
Bitrix24
№10

monday sales CRM

Looking for a CRM to control customers? monday sales CRM is a flexible solution based on monday.com, designed specifically for sales teams. Automate processes, track deals and increase profits with a powerful CRM!

Main Pros

  • Convenient platform. Intuitive monday.com interface for quick team adaptation.
  • Full adaptation. Customize to the needs of your business, don't be limited by templates.
  • Effective collaboration. Communication with customers and the team in one place.
  • Sales growth. Optimize your sales funnel and increase profits.

Characteristics

  • Easy to use
  • Powerful reports
  • Process automation
  • Integration with monday.com
  • Convenient deal management
monday sales CRM
№11

Less Annoying CRM

Less Annoying CRM - a simple CRM system created specifically for small businesses. No unnecessary functions, only the necessary tools for effective customer and deal management. Ease of use guaranteed!

Main Pros

  • Simple interface. Easy to learn, intuitive for the team, no confusion.
  • Time saving. Quick access to customer information, effective communication.
  • Support. Personalized support, quick help, answers to questions.
  • Affordable price. Budget-friendly option for small businesses, no hidden fees.

Characteristics

  • Simple interface
  • Easy to use
  • For small business
  • Without unnecessary functions
  • Customer control
Less Annoying CRM
№12

Insightly

Insightly - CRM system with project management for small and medium-sized businesses. Integrations with popular services for sales, marketing and customer support automation.

Main Pros

  • Centralized data. All customer information in one place for better collaboration and understanding.
  • Sales automation. Optimize the sales funnel, from lead to deal, increasing profits.
  • Project management. Integrated project planning and tracking for efficient execution.
  • Integrations. Easily connect your favorite tools for seamless operation.

Characteristics

  • CRM for SMB
  • Projects and integrations
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
Insightly
№13

Nutshell

Nutshell - CRM + email marketing for B2B. Automate sales, manage leads, and build customer relationships. An easy-to-use tool for teams that want to grow.

Main Pros

  • Understandable interface. Intuitive design that makes it easier for your team to work.
  • Sales automation. Increase sales efficiency through automated processes.
  • Email marketing. Built-in tools for effective email campaigns.
  • B2B orientation. Nutshell is designed specifically for the needs of B2B companies.

Characteristics

  • Easy to use
  • Email marketing
  • Sales automation
  • B2B orientation
  • Customer control
Nutshell
№14

Binotel SmartCRM

Binotel SmartCRM - Binotel CRM for effective customer control. 360° card, sales analytics, task management and PBX integration. Optimize customer interaction in one place!

Main Pros

  • Full 360° card. The entire history of customer interaction in one place for quick response and personalization.
  • Analytics in one click. Track key indicators, identify trends and improve business processes.
  • Integration with telephony. Make calls directly from CRM, record conversations and automatically record calls.
  • Task automation. Create tasks, reminders and monitor their execution without losing important details.

Characteristics

  • 360° customer profile
  • Sales analytics
  • Task automation
  • PBX integration
  • User-friendly interface
Binotel SmartCRM
№15

Odoo CRM

Odoo CRM is a powerful module within the Odoo ERP platform, providing comprehensive customer relationship management. Effectively control sales, track leads, and improve customer communication with an integrated system.

Main Pros

  • Effective Leadership. Optimize customer interaction and increase sales.
  • Integration with Odoo. All business processes in one place for better control.
  • User-Friendly Interface. Intuitively understandable design for easy teamwork.
  • Real-Time Reporting. Track key indicators and make informed decisions.

Characteristics

  • Integration with ERP
  • Full sales control
  • Process automation
  • Customer data analysis
  • Increased loyalty
Odoo CRM
№16

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - a powerful CRM for effective customer management. Deep integration with Microsoft 365 and Copilot provides sales automation, analytics, and a personalized experience for every customer. Optimize your business with advanced tools!

Main Pros

  • Integration with Microsoft 365. Simplifies work by uniting all tools in one environment.
  • Copilot Artificial Intelligence. Analyzes data and provides valuable sales insights.
  • Sales Optimization. Increases team efficiency and profit.
  • Experience Personalization. Creates a unique interaction with each customer.

Characteristics

  • Integration with 365
  • Reporting and Analytics
  • Sales Automation
  • Copilot for Sales
  • Contact Management
Microsoft Dynamics 365 Sales
№17

Creatio (Sales)

Creatio (Sales) - low-code CRM for customer control and sales automation. A process automation platform for effective customer relationship management and increased profits.

Main Pros

  • Sales automation. Increases team efficiency and boosts profits.
  • Convenient platform. Easily customize business processes without code.
  • Real-time analytics. Get instant reports for decision-making.
  • Quick adaptation. Easily adapt the platform to business needs.

Characteristics

  • Business automation
  • Flexible low-code CRM
  • Sales management made easy
  • Customer data analysis
  • Personalization of communications
Creatio (Sales)
№18

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, mail and AI assistant. Ideal for customer control, sales automation and communication improvement. Optimize the work of your sales department today!

Main Pros

  • All in one place. Phone, email, AI - a single space for communicating with customers and analyzing data.
  • Intuitive interface. Intuitive design that facilitates team work and speeds up learning.
  • Sales automation. More deals thanks to automatic tasks, reminders and tracking of funnel stages.
  • Reporting and analytics. Get detailed reports on sales performance and customer behavior for decision-making.

Characteristics

  • Intuitive interface
  • Built-in telephony
  • Sales automation
  • Freshworks AI assistant
  • Convenient reporting
Freshworks CRM (Freshsales)
№19

SalesDrive

SalesDrive - CRM for online stores. Automate sales, manage customers and inventory in one place. Integrations with marketplaces, delivery and payment systems. Optimize your business with SalesDrive!

Main Pros

  • Integration with marketplaces. Automatic exchange of data on products, prices, balances and orders, which saves time and reduces errors.
  • Synchronization with delivery. Track order status in real time, automatically calculate shipping costs and send notifications to customers.
  • Online payment processing. Automatic confirmation of order payments, integration with popular payment systems for fast processing.
  • Simplified inventory management. Control inventory, receive notifications of low stock levels and manage deliveries more efficiently.

Characteristics

  • Sales automation
  • Convenient integration
  • Customer accounting
  • Business analytics
  • 24/7 support
SalesDrive
№20

Vtiger CRM

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline customer interactions, automate processes, and increase profits with our CRM system. Everything you need for effective customer management in one place!

Main Pros

  • Unified platform. Sales, Marketing, and Help Desk in one tool for effective work.
  • Complete customer history. All customer information in one place for better service.
  • Sales automation. Automate routine tasks and increase sales.
  • 24/7 support. Always ready to help you with any questions.

Characteristics

  • Sales automation
  • Marketing tools
  • 24/7 customer support
  • User-friendly interface
  • Email integration
Vtiger CRM
№21

Streak CRM

Streak CRM is a CRM integrated directly into your Gmail. Create custom sales pipelines, manage customers and deals directly from your inbox. Optimize your sales funnel with Streak!

Main Pros

  • Integrated into Gmail. Manage all contacts directly from your mail without switching.
  • Custom pipelines. Customize the sales funnel to suit your business needs.
  • Sharing. Work with your team on projects in real time.
  • Simple tracking. Monitor the progress of deals and improve results.

Characteristics

  • CRM directly in Gmail
  • Custom funnels
  • Customer tracking
  • Sales automation
  • Ease of use
Streak CRM
№22

Pipedrive

Pipedrive - CRM to increase deal conversion. Visualize your sales pipeline, automate routine tasks, and control every deal on the path to success. Ideal for customer control and increasing sales team efficiency.

Main Pros

  • Visual pipeline. Easily track deals at every stage, increasing conversion.
  • Sales predictability. Accurate reports and forecasts help you make informed decisions.
  • Routine automation. Save time by automating tasks and reminders.
  • User-friendly interface. Intuitive design that is easy to master.

Characteristics

  • Sales visualization
  • Easy to use
  • Deal control
  • Convenient CRM
  • Routine automation
Pipedrive

CRM Comparison Table

# CRM Name Type of Business Top Features Free Tier Approximate Price From
1LP-CRMProduct business, eCommerce, servicesSales automation, customer control, service integrationFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online sellersAutomation, accounting, profitFree for the first 100 leadsfrom $5/month
3KeyCRMSmall business, eCommerceOrder automation, omnichannel communications, warehouse accountingTest 14 daysfrom $19/month
4HubSpot CRMSmall business, marketers, sellersContact management, deals, automationFree planfrom $20/month per user
5ApptivoSMEs, startupsCRM, sales management, project managementFree trialfrom $15/month per user (annual payment) or $20/month monthly
6Salesforce Sales CloudSmall, medium, large businessSales automation, lead management, data analysis30 day trialfrom $25/month per user
7CopperSmall business, SalesGmail integration, Automation, Reporting14-day TrialFrom $29/user/month
8Zoho CRMSmall business, enterprisesSales automation, contact management, reportingFree plan (up to 3 users)from $20/month per user
9Bitrix24Small business, Medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
10monday sales CRMSales departments, small businessAutomation, tracking, flexibilityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
11Less Annoying CRMSmall business, entrepreneursSimplicity, accessibility, clients30 day test$19/month per user
12InsightlySmall business, medium businessCRM, project management, automation.14 day trialfrom $29/month per user
13NutshellB2B, sales, marketingCRM, email marketing, sales automation14 day testfrom $16/month per user
14Binotel SmartCRMSmall business, medium business360° card, analytics, integration-from 399 UAH/month per employee
15Odoo CRMSales, marketing, serviceSales, leads, communicationOne App Free (CRM for free)from €24.90/month per user
16Microsoft Dynamics 365 SalesSales, Marketing, ServiceSales Automation, Analytics, Integration30-day Trialfrom $65/month per user
17Creatio (Sales)Sales, marketing, serviceSales automation, customer management, low-code platformFree trial accessprice on request
18Freshworks CRM (Freshsales)Small business, salesSales automation, telephony, AI assistantFree planfrom $9/month per user
19SalesDriveOnline stores, e-commerceAutomation, integrations, optimization14 day testfrom 349 UAH/month
20Vtiger CRMSmall business, medium businessSales, marketing, support15-day trialfrom $15/month per user
21Streak CRMSales, marketing, small businessGmail integration, sales pipelines, deal managementFree planfrom $59/month per user
22PipedriveSmall business, salesSales pipeline, automation, deal control14 day testfrom $14.90/month per user

Questions and Answers

? What is management software?
This is a tool that helps automate interaction with customers and manage sales
? What are the advantages of using the platform?
Improves service, increases sales and simplifies data analysis
? How to choose the optimal solution?
Consider the needs of your business, budget and integration with other tools
? Is it difficult to learn how to work with the platform?
Most platforms have an intuitive interface and provide training materials
? How much does software implementation cost?
The cost depends on the functionality, number of users and selected tariff