Choose a CRM for Your Team

The #1 CRM System Rating for Business Processes in Ukraine.

Optimize your business: a comparison of the best CRM platforms.

Choose a CRM for Your Team

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. It automates the accounting of dropshippers, orders and payments. Optimize business processes and increase profits with our CRM!

Key Advantages

  • Automation of dropshipping. Time saving and minimization of manual work with orders.
  • Accurate accounting of dropshippers. Automatic calculation of payments and control over debts.
  • Convenient sales analytics. Track efficiency and profitability in real time.
  • Integration with popular platforms. Easy connection to Prom, Rozetka and others.

Features

  • Automation of dropshipping
  • Easy partner accounting
  • Convenient CRM for Ukraine
  • CPAshka: Accounting for dropshippers
  • Reporting and analytics
CPAshka
№2

LP-CRM

LP-CRM - CRM system for product business, e-commerce and service sector. Automate sales, manage customers and increase profits! Optimize business processes with LP-CRM.

Key Advantages

  • Sales increase. Automation of the sales funnel, data analysis for effective solutions.
  • Time saving. Optimize routine tasks, focus on business development.
  • Improved communication. Keep the history of communication with customers in one place.
  • Reporting and analytics. Control key indicators, make informed decisions.

Features

  • Business automation
  • User-friendly interface
  • Quick implementation
  • 24/7 support
  • Reporting and analytics
LP-CRM
№3

Apptivo

Apptivo is a suite of business applications with a powerful CRM system at its core. The perfect solution for automating business processes and managing customers in the SMB segment. Everything you need to grow your business in one place!

Key Advantages

  • Data integrity. All data in one place for better analysis and decisions.
  • Sales growth. Sales funnel optimization and conversion increase.
  • Routine automation. Reducing manual labor, freeing up time for strategy.
  • Improving customer experience. Personalized interaction with each customer.

Features

  • CRM for SMB
  • Full set of applications
  • Process automation
  • Clear interface
  • Flexible settings
Apptivo
№4

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for automating sales business processes. Optimize your sales funnel, increase team productivity, and deliver exceptional customer experiences.

Key Advantages

  • Швидка адаптація. Easily change and customize the system to meet business needs, without code.
  • Automation. Simplify routine tasks, increasing team productivity.
  • Creatio Flexibility. The platform scales with your business, supporting its growth.
  • Clear data. Get a complete overview of customers and analytics for decision-making.

Features

  • Process automation
  • Customization flexibility
  • Low code, quick start
  • 360° customer overview
  • Integration with other systems
Creatio (Sales)
№5

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales optimization. Deep integration with Office 365 and Copilot AI makes it a powerful tool for automating business processes and improving customer interaction.

Key Advantages

  • Integration with 365. Easy combination with Office, Teams and other Microsoft tools for efficient work.
  • Copilot AI. Copilot AI helps with sales, providing smart prompts and automating routine.
  • Sales increase. Optimize the sales funnel, increase conversion and close more deals.
  • Personalization. Customize the system to the needs of your business, adapt reports and workflows.

Features

  • Convenient integration with Microsoft 365
  • Fast CRM implementation
  • Sales automation
  • Powerful Copilot AI
  • Business process optimization
Microsoft Dynamics 365 Sales
№6

Nutshell

Nutshell: simple CRM and email marketing created for B2B. Optimize sales and marketing in one platform. The perfect solution for teams looking for greater efficiency in customer relationship management.

Key Advantages

  • Easy deal management. Nutshell provides a clear overview of sales, from lead to closed deal, for effective team work.
  • Built-in email marketing. Personalized campaigns, automated mailings and results analytics in one place.
  • Convenient team collaboration. Share information, tasks and progress so everyone is up to date.
  • Intuitive interface. Easy to use, requires no lengthy training, focus on sales.

Features

  • Easy to use
  • Sales automation
  • Email marketing integration
  • B2B team support
  • Convenient contact management
Nutshell
№7

Bitrix24

Bitrix24 - A CRM system and workspace that combines sales, contact center, and project management. Automate business processes, communicate with customers, and manage your team in one place!

Key Advantages

  • Convenient customer management. All customer information in one place, easy access and quick search
  • Organization of tasks and projects. Team collaboration, deadline control, and distribution of responsibilities
  • Sales automation. Accelerate deals, from lead to successful sale, performance analysis
  • Communication in one place. Combine all customer communication channels for a quick response

Features

  • Business automation
  • CRM + tasks
  • Sales under control
  • Teamwork
  • Integrations with services
Bitrix24
№8

Insightly

Insightly is a CRM system with integrated projects and powerful capabilities for small and medium-sized businesses. Streamline sales, marketing, and project management in one tool.

Key Advantages

  • Clear interface. Intuitive design for quick learning.
  • Everything in one place. Manage clients, projects, and integrations from a single platform.
  • Sales growth. Increase profits through better organization and automation.
  • Cost optimization. Save resources by automating routine tasks.

Features

  • CRM for SMB
  • Projects + Integrations
  • Sales automation
  • User-friendly interface
  • Customer support
Insightly
№9

OneBox OS

OneBox OS - CRM/ERP platform for business process automation. Manage sales, telephony, warehouse and document management in one system. Optimize the company's work with a comprehensive solution!

Key Advantages

  • All in one place. Manage sales, warehouse, tasks and documents from one OneBox OS platform.
  • Automation of routine. Forget about repetitive actions, the system will do everything for you, saving time.
  • Flexibility of settings. Customize the system to the needs of your business, not vice versa, with OneBox OS.
  • Sales growth. Increase team efficiency and increase profits through automation.

Features

  • All in one place
  • Process automation
  • Flexibility of settings
  • Integration with telephony
  • Document management support
OneBox OS
№10

Copper

Copper CRM - a powerful CRM that seamlessly integrates with Google Workspace. Manage clients, deals, and communications directly from Gmail. Optimize business processes and increase productivity with Copper!

Key Advantages

  • Integration with Gmail. With Copper, all customer information is always at your fingertips, right in your email.
  • Automation of routine tasks. Copper automatically updates data, saving you time on manual entry.
  • User-friendly interface. Intuitive design that allows you to quickly master all Copper functions.
  • Sales growth. Optimize customer relationship management and increase profits with Copper.

Features

  • Integration with Gmail
  • Process automation
  • User-friendly interface
  • Customer support
  • Reporting and analytics
Copper
№11

amoCRM

amoCRM - CRM with a focus on messengers! Automate sales through chat funnels, integrate bots, and communicate with customers in omnichannel mode. Simplify business processes and increase profits!

Key Advantages

  • Clear automation. Automate routine tasks, focus on business development, effortlessly.
  • Convenient communication. Combine all communication channels in one window, don't lose a single customer.
  • Increased sales. Control deals, analyze results, increase team efficiency.
  • Easy integration. Integrate amoCRM with your favorite services and expand your capabilities.

Features

  • Sales automation
  • Chatbots for leads
  • Omnichannel in CRM
  • User-friendly interface
  • Integration with messengers
amoCRM
№12

Vtiger CRM

Vtiger CRM is the only platform for managing sales, marketing, and customer support. Automate business processes, improve customer interaction, and increase profits with Vtiger CRM! The perfect solution to optimize your business.

Key Advantages

  • Зростання продажів. Vtiger CRM helps you find more customers and close more deals.
  • Покращення підтримки. Provide customers with fast and high-quality support.
  • Централізація даних. All customer information in one place for better collaboration.
  • Автоматизація маркетингу. Attract more customers with automated campaigns.

Features

  • Sales automation
  • Convenient Help Desk
  • Marketing in one place
  • Integration with mail
  • Vtiger: CRM для всіх
Vtiger CRM
№13

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer support. Streamline business processes, increase sales, and improve customer interaction. The perfect solution for growing your business!

Key Advantages

  • Clear interface. Intuitive sales, marketing, and customer support management.
  • Automation of routine. Focus on growing your business, not on daily tasks. Zoho CRM takes care of them.
  • Sales growth. Effective lead and deal management to increase profits.
  • Real-time analytics. Make informed decisions based on data about your business.

Features

  • Sales automation
  • Integration with other services
  • Flexibility of settings
  • 24/7 customer support
  • User-friendly interface
Zoho CRM
№14

Less Annoying CRM

Less Annoying CRM is a simple CRM system designed specifically for small businesses. Forget complex settings and unnecessary features! Less Annoying CRM will help you organize your customer base, track deals, and improve business processes without the hassle.

Key Advantages

  • Easy to use. Intuitive interface, no training required.
  • Affordable price. An optimal solution for small businesses, with no hidden fees.
  • Customer Support. Quick and effective help from real people, not bots.
  • Data organization. All customer information in one place, convenient search.

Features

  • Intuitive interface
  • Simple implementation
  • Affordable price
  • Customer Support
  • Sales automation
Less Annoying CRM
№15

NetHunt CRM

NetHunt CRM is a CRM system integrated into Gmail. Manage leads, sales funnels, and automate processes without leaving your email. The perfect solution for optimizing business processes!

Key Advantages

  • Gmail integration. Manage deals and leads directly from your email without switching.
  • Sales automation. Set up automatic actions to speed up deals.
  • Full customer view. Store the entire communication history in one place.
  • Convenient sales funnels. Visualize the sales process and improve conversion.

Features

  • Integration with Gmail
  • Sales automation
  • Easy lead management
  • Convenient sales funnels
  • 24/7 customer support
NetHunt CRM
№16

Pipedrive

Pipedrive - CRM built to increase deal conversion. Visualize your sales pipeline, track the progress of each deal, and automate routine tasks. Optimize your business processes and close more deals with Pipedrive!

Key Advantages

  • Clear Deals. Visualize sales and easily manage leads in the pipeline.
  • Routine Automation. Free up time for customers by automating repetitive tasks.
  • Increased Conversion. Pipedrive helps close more deals with a focus on sales.
  • Simple Integration. Connect the tools you need to work effectively.

Features

  • Sales Visualization
  • User-Friendly Interface
  • Task Automation
  • Integrations with other services
  • Focus on Deals
Pipedrive
№17

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize business processes with ease!

Key Advantages

  • Easy to understand interface. Easy to learn and use every day, no special knowledge required.
  • Everything in one place. Customers, tasks, deals, warehouse and finances - manage everything with KeepinCRM!
  • Sales growth. Effective customer management leads to increased profits for your company.
  • Cost optimization. Automate routine operations and save time and money.

Features

  • Simple interface
  • Sales automation
  • Customer accounting
  • Task management
  • Financial control
KeepinCRM
№18

SalesDrive

SalesDrive - CRM for optimizing online store sales. Integrations with marketplaces, delivery services, payment systems, and warehouse accounting. Automate business processes and increase profits with SalesDrive!

Key Advantages

  • Integration with marketplaces. Manage all sales in one place, save time and avoid confusion.
  • Delivery automation. Simplify order fulfillment, track statuses in real time.
  • Inventory control. Always up-to-date information on balances, avoiding shortages and surpluses.
  • Convenient SalesDrive reports. Analyze sales performance, identify trends, and make informed decisions.

Features

  • Sales automation
  • Integrations for e-commerce
  • Business process optimization
  • Convenient CRM for stores
  • Effective warehouse management
SalesDrive
№19

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM system for sales optimization. Build a powerful funnel, automate business processes, and analyze data to increase profits. The perfect solution for scaling your business.

Key Advantages

  • Growth in sales. Increase profits by optimizing your sales funnel and attracting more customers.
  • Customer personalization. Understand customer needs by offering exactly what they need, improving relationships.
  • Data analysis. Get valuable information for making informed decisions and developing a strategy.
  • Automation of routine. Free up the team's time from repetitive tasks, focus on what's more important.

Features

  • Sales automation
  • Data analytics
  • Lead management
  • Cloud platform
  • Integration with services
Salesforce Sales Cloud
№20

Binotel SmartCRM

Binotel SmartCRM - CRM from the telephony leader! 360° customer profile, sales analytics, tasks and seamless integration with Binotel PBX. Optimize business processes and increase profits!

Key Advantages

  • 360° customer card. All customer information in one place for quick response.
  • Sales automation. Increase sales by automating routine tasks.
  • Integration with PBX. Make and analyze calls directly in the system, don't lose a single customer.
  • Convenient analytics. Analyze sales efficiency and improve results.

Features

  • 360° customer profile
  • Process automation
  • Analytics for growth
  • Integration with telephony
  • Tasks and reminders
Binotel SmartCRM
№21

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - A CRM system that integrates sales, marketing, and support. It features built-in telephony, email integration, and an AI assistant, making your business processes more efficient. Automate routine tasks and focus on growth!

Key Advantages

  • Increased sales. Built-in telephony and email allow you to quickly connect with clients and close more deals.
  • Time savings. Automation of routine tasks and an AI assistant free up time for priority tasks.
  • Personalized approach. Track customer interactions and offer them exactly what they need.
  • Improved communication. All customer information in one place, which promotes seamless teamwork.

Features

  • Sales automation
  • Built-in telephony
  • Intelligent assistant
  • Easy to use
  • Real-time reporting
Freshworks CRM (Freshsales)
№22

Streak CRM

Streak CRM is a CRM integrated directly into Gmail. Create custom pipelines for any business processes: sales, recruiting, support. Manage everything with a familiar mail interface!

Key Advantages

  • Gmail integration. Manage contacts and deals right from your Gmail inbox.
  • Custom pipelines. Customize sales stages to fit your business needs.
  • Collaboration. Collaborate with your team in real time, share information.
  • User-friendly interface. Easy to use, intuitive for the team.

Features

  • Gmail Integration
  • Lightweight Pipelines
  • Sales Automation
  • User-Friendly Interface
  • Data Sharing
Streak CRM
№23

KeyCRM

KeyCRM - Ukrainian CRM system for effective business management. Collect orders from all channels, communicate with customers, control the warehouse and analyze data in one place. Optimize your business processes with KeyCRM!

Key Advantages

  • All channels in one window. Forget about switching between platforms, manage everything with KeyCRM.
  • Effective communication. The entire history of communication with the client in one place.
  • Warehouse accounting. Control the balance of goods and avoid shortages.
  • Data analysis. Make informed decisions based on clear analytics.

Features

  • Process automation
  • Order management
  • Analytics and reports
  • Integration with channels
  • Ukrainian support
KeyCRM
№24

monday sales CRM

monday sales CRM - a flexible CRM system based on monday.com, designed specifically for sales teams. Automate processes, track deals, and improve productivity with this powerful tool.

Key Advantages

  • Clear interface. Easy to learn, quick implementation, saves time on team adaptation.
  • Automation of routine. Free up the team's time from repetitive tasks, focus on sales.
  • Single space for data. All customer information in one place, convenient access for the entire team.
  • Real-time reporting. Monitor sales progress, make informed decisions based on data.

Features

  • Code-free customization
  • Integration with monday.com
  • Sales automation
  • Real-time reporting
  • For teams of any size
monday sales CRM
№25

HubSpot CRM

HubSpot CRM: Free CRM for business. Manage marketing, sales and customer support in one platform. Streamline business processes and increase profits. Try it now!

Key Advantages

  • Free core. Basic tools for efficient work at no cost.
  • One platform. All customer data and tools in one place.
  • Marketing automation. Simplifies customer acquisition and increases sales.
  • Support improvement. Quick response to requests and increased loyalty.

Features

  • Free CRM platform
  • Automation of business processes
  • Marketing, sales, support
  • Integration with other services
  • User-friendly interface
HubSpot CRM
№26

SuiteCRM

SuiteCRM - open-source CRM that is flexibly customized to suit your business needs. Optimize sales, marketing, and customer support with extensive customization and integration capabilities. An ideal solution for business process automation!

Key Advantages

  • Open source. Full control over data and code, without vendor lock-in.
  • Flexible adaptation. Customize to your business needs, add features.
  • Growth with you. Scale the solution as your company grows, without restrictions.
  • Cost savings. No license fees, only support and hosting costs.

Features

  • Open source
  • Flexible customization
  • Process automation
  • Convenient integration
  • Scalability
SuiteCRM
№27

Capsule CRM

Capsule CRM - a simple and user-friendly CRM for organizing contacts, deals, and projects. Ideal for small businesses, helps streamline business processes and improve work efficiency. Easy to use, quick to implement.

Key Advantages

  • Simple to use. Intuitive interface, fast team training, instant start.
  • Contact management. Store all customer information in one place, always at your fingertips.
  • Sales optimization. Increase profits, track deals, analyze sales funnel.
  • Effective collaboration. Teamwork, information sharing, joint projects - all in one place.

Features

  • Simple interface
  • Convenient customer management
  • Effective deal management
  • Integration with other services
  • Project management support
Capsule CRM
№28

Odoo CRM

Odoo CRM is a powerful CRM module within the Odoo ERP system. Optimize sales, marketing, and customer service in a single integrated platform. Improve business process efficiency!

Key Advantages

  • Everything in one place. Manage sales, marketing, and customer support in one Odoo platform.
  • Full integration. Odoo CRM easily integrates with other Odoo modules, automating all processes.
  • Clear reports. Analyze customer and sales data to make better decisions.
  • Sales growth. Optimize the sales funnel and increase profits with Odoo.

Features

  • Integration with ERP
  • Sales automation
  • Lead management
  • Analytics and reports
  • Flexible customization
Odoo CRM
№29

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. Streamline business processes, improve customer communication, and increase profits with Agile CRM!

Key Advantages

  • All in one place. Integrated sales, marketing, and service - manage everything from a single Agile CRM platform.
  • Intuitive interface. Easy to learn and use, intuitive customer data management.
  • Resource savings. Optimize costs by automating routine tasks and increasing team productivity.
  • Improved communications. Strengthen customer relationships through personalized approach and fast support.

Features

  • All in one place
  • User-friendly interface
  • Process automation
  • Customer support
  • Business scalability
Agile CRM

CRM Comparison Table

# Product Main Direction Key Functions Free Plan Base Price From
1CPAshkaDropshippers, online storesAccounting, automation, paymentsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, business analyticsFree version up to 50 orders per monthfrom $9/month
3ApptivoSMB, startupsCRM, automation, SMBFree testfrom $15/month per user (annual payment) or $20/month monthly
4Creatio (Sales)B2B, B2C, EnterpriseSales automation, lead management, forecastingFree trial accessprice on request
5Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot AI30 day testfrom $65/month per user
6NutshellB2B, sales, marketingCRM, email marketing, B2B14 day trialfrom $16/month per user
7Bitrix24Small, medium businessCRM, automation, communicationsFree planFrom $61/month (5 users)
8InsightlySMBs, startupsCRM, projects, automation14-day trialfrom $29/month per user
9OneBox OSSmall, medium businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
10CopperSMB, sales, marketingGoogle integration, sales automation, deal management14-day trialfrom $29/month per user
11amoCRMSmall business, salesChat funnels, omnichannel, automation14-day trialfrom $15/month per user
12Vtiger CRMSmall business, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
13Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
14Less Annoying CRMSmall business, startupsSimplicity, affordability, organization30 day test$19/month per user
15NetHunt CRMSmall business, startupsGmail integration, automation, leads14-day trialfrom $24/month per user
16PipedriveSmall Business, SalesSales Pipeline, Automation, Deal Tracking14-day TrialFrom $14.90/user/month
17KeepinCRMSmall business, medium businessCustomers, deals, tasks, warehouse, finance, automationTest 7 daysfrom 290 UAH/user/month
18SalesDriveOnline stores, e-commerceAutomation, integrations, profit14 day trialfrom 349 UAH/month
19Salesforce Sales CloudCompanies, sales, marketingAutomation, funnel, analytics30 day trialfrom $25/month per user
20Binotel SmartCRMSmall business, medium businessCustomer profile, analytics, PBX integration-from 399 UAH/month per employee
21Freshworks CRM (Freshsales)Small business, SaaSSales, marketing, supportFree planFrom $9/month per user
22Streak CRMSales, recruiting, supportGmail integration, custom pipelines, centralized managementFree planfrom $59/month per user
23KeyCRMSmall business, eCommerceOrders, communication, analyticsTest 14 daysfrom $19/month
24monday sales CRMSales departments, businessAutomation, deals, productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
25HubSpot CRMSmall business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
26SuiteCRMSMBs, enterprisesCustomization, integration, automationOpen Source (free)from $0/month (self-hosted)
27Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
28Odoo CRMBusiness, sales, marketingSales automation, customer management, ERP integrationOne App Free (CRM for free)from €24.90/month per user
29Agile CRMSmall businesses, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user

Questions and Answers

? What does this give my business
Automates sales, marketing, and customer service, increasing efficiency and profit
? What are the benefits of implementation
Improved customer service, optimized communication, and increased sales
? Which functionality is most important
Contact management, sales, marketing automation, and analytics
? Why is the rating in Ukraine important
It shows popular and effective solutions tailored to local needs
? What is the best platform in Ukraine
The choice depends on the needs, but leaders often offer wide functionality and integrations