Choose a Modern CRM

Top 26 CRM Systems for Sales Automation

The best CRMs for growing your business: comparison and selection!

Choose a Modern CRM

№1

LP-CRM

LP-CRM - CRM system designed to automate sales in product-based businesses, e-commerce, and the service sector. Optimize your sales funnel, manage customers, and increase profits with LP-CRM!

Main Pros

  • User-friendly interface. Easy to learn, quick implementation, without the need for programmers.
  • Everything in one place. Combine customers, orders, advertising, and analytics for control.
  • Increased profit. Optimize the sales funnel, increase repeat orders and average order value.
  • LP-CRM Support. Qualified assistance at every stage of working with the system.

Characteristics

  • Sales automation
  • Convenient CRM for business
  • LP-CRM: Simple and effective
  • CRM for E-commerce
  • Support and training
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders and payments. Optimize sales and increase profits with CPAshka!

Main Pros

  • Dropshipping under control. Convenient accounting of orders, payments and shipments for your dropshipping business.
  • Automatic calculation of payments. Accurate calculation of dropshippers' rewards, no manual calculations.
  • Reporting in one click. Instant access to detailed sales and profit reports.
  • Convenient communication. Simplify communication with dropshippers and customers.

Characteristics

  • Dropshipping automation
  • Convenient sales accounting
  • CPAshka: your assistant
  • Ukrainian CRM for you
  • Easy start without problems
CPAshka
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for sales automation, closely integrated with Microsoft 365 and Copilot. Increase productivity, make informed decisions, and improve customer engagement.

Main Pros

  • Deep integration. Seamless work with other Microsoft 365 tools, which increases team productivity.
  • Copilot - your assistant. Artificial intelligence helps make decisions and generate content, saving you time.
  • Profit growth. Optimize the sales funnel, increase the number of deals and customer loyalty.
  • Centralized data. All customer information in one place for better service and personalization.

Characteristics

  • Sales automation
  • Integration with 365
  • With Copilot from Microsoft
  • Data analytics
  • Customer personalization
Microsoft Dynamics 365 Sales
№4

Streak CRM

Streak CRM is a CRM system built right into Gmail. Organize your work, track sales, and manage customers without leaving your inbox. Custom pipelines for any business processes. Automate sales with Streak CRM!

Main Pros

  • Built into Gmail. Work with clients directly from email without switching between windows.
  • Custom pipelines. Customize your sales funnel to fit your business.
  • Simple tracking. Manage deals and monitor progress.
  • Team collaboration. Share data and work together on deals.

Characteristics

  • CRM in Gmail
  • Custom pipelines
  • Sales automation
  • Ease of implementation
  • Time saving
Streak CRM
№5

KeyCRM

KeyCRM is a Ukrainian CRM system for sales automation. It collects orders from all channels, centralizes customer communications, manages inventory, and provides powerful analytics. Optimize your business with KeyCRM!

Main Pros

  • All channels in one window. Manage orders from Prom, Rozetka, Shopify and other platforms.
  • Saving time and money. Automate routine tasks to focus on business development.
  • Analytics for growth. Get reports on sales, profit, and customers.
  • Ukrainian support. We understand your business and provide quick assistance.

Characteristics

  • Sales automation
  • Orders from all channels
  • Convenient CRM for business
  • Communications in one place
  • Inventory management and analytics
KeyCRM
№6

Odoo CRM

Odoo CRM is a powerful CRM module integrated into the Odoo ERP system. Automate sales, manage leads and customers, and analyze data to increase profits. An ideal solution for small and medium-sized businesses looking for comprehensive automation.

Main Pros

  • Whole view of clients. The entire history of customer interaction in one place, for better understanding of needs.
  • Automation of routine. Simplifies repetitive tasks, saving the sales team time.
  • Growth of efficiency. More deals, less costs thanks to process optimization.
  • Integration with Odoo. Seamless work with other Odoo applications for comprehensive automation.

Characteristics

  • Sales automation
  • ERP integration
  • User-friendly interface
  • Sales data analysis
  • Customer support
Odoo CRM
№7

amoCRM

amoCRM - CRM with a focus on messengers! Automate sales with chat funnels, bots, and omnichannel dialogues. Communicate with customers where they are comfortable and increase profits!

Main Pros

  • Increased sales. More deals thanks to automation and a focus on the customer.
  • Omnichannel. Connect with customers in any convenient messenger.
  • Chat funnels. Manage deals directly in messengers, easily and efficiently.
  • Automation of routine tasks. Bots answer questions and qualify leads for you.

Characteristics

  • Sales automation
  • Convenient CRM for business
  • amoCRM: chat funnels
  • Omnichannel communications
  • More sales with chatbots
amoCRM
№8

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM for sales automation with built-in telephony, email and AI assistant. Optimize the sales department, increase conversion and build strong relationships with customers.

Main Pros

  • Convenient telephony. Call customers directly from the platform, save time.
  • Effective email marketing. Personalize emails and track mailing results.
  • AI assistant. Automates routine, suggests next steps.
  • Complete customer picture. The entire history of interaction in one place, for better service.

Characteristics

  • Sales automation
  • Integrated telephony
  • AI assistant for sales
  • User-friendly interface
  • Sales funnel optimization
Freshworks CRM (Freshsales)
№9

Binotel SmartCRM

Binotel SmartCRM - CRM for sales from Binotel. Full 360° customer card, powerful analytics, convenient tasks and integration with PBX. Automate sales and improve communication with customers!

Main Pros

  • 360° customer profile. The entire history of communication with the client in one place for quick decisions.
  • Sales analytics. Clear reports to improve strategy and increase profits.
  • Integration with PBX. Automatic collection of data on calls and call recordings.
  • Task automation. Reminders and task planning so you don't forget anything.

Characteristics

  • Sales automation
  • 360° customer card
  • Integration with PBX
  • Convenient analytics
  • Tasks and control
Binotel SmartCRM
№10

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Automate sales, manage customers, tasks, deals, warehouse and finances in one place. The perfect solution for growing your business!

Main Pros

  • Customer management. Store all customer information in one place to quickly find the data you need and personalize communication.
  • Task organization. Don't miss a single important task, set priorities and monitor progress.
  • Deal control. Track the progress of each deal from first contact to successful completion and increase conversion.
  • Financial accounting. Convenient accounting of income and expenses to control the financial condition of the business and make informed decisions.

Characteristics

  • Sales automation
  • User-friendly interface
  • Customer management
  • Deal accounting
  • Warehouse integration
KeepinCRM
№11

Capsule CRM

Capsule CRM - easy-to-use CRM for organizing your contacts, deals, and projects. The perfect solution for small and medium business sales automation. Manage customer relationships effectively!

Main Pros

  • Simple interface. Intuitive, easy to learn and use every day.
  • Organization of contacts. Store all customer information in one place.
  • Convenient deal management. Track deal progress and increase profits.
  • Project management. Plan, execute, and monitor projects effectively with Capsule CRM.

Characteristics

  • Simple interface
  • Contacts and deals
  • Sales automation
  • Project tracking
  • Easy integration
Capsule CRM
№12

Insightly

Insightly - A CRM system for small and medium-sized businesses that combines CRM, project management, and integrations into one solution. Automate sales, improve collaboration, and grow your business with Insightly.

Main Pros

  • Increased sales. More deals, higher conversion rates, satisfied customers - all in one place!
  • Data centralization. All customer and project information in one system, no confusion.
  • Workflow optimization. Tools for effective project and task management.
  • Integrations. Easily connect the services you need to improve workflows.

Characteristics

  • Sales automation
  • Convenient CRM for SMB
  • Project management
  • Integrations for business
  • Customer support
Insightly
№13

SalesDrive

SalesDrive - CRM for online stores that automates sales! Integration with marketplaces, delivery services, payment systems, and warehouse management. With SalesDrive, your online business will run more efficiently!

Main Pros

  • Integration everywhere. Connect marketplaces, delivery, payments, and warehouse to SalesDrive for unified management.
  • Profit growth. SalesDrive helps increase sales and optimize costs.
  • Convenient management. SalesDrive's intuitive interface for easy teamwork.
  • Order control. SalesDrive: from order to delivery - everything under control!

Characteristics

  • Sales automation
  • Integrations for e-commerce
  • Marketplace support
  • Convenient warehouse management
  • Delivery and payment optimization
SalesDrive
№14

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales of any complexity. Optimize your pipeline, manage leads and deals, and improve customer experience with process automation. Grow your business with Creatio! benefit1 - Rapid adaptation

Main Pros

  • Швидка адаптація. Modify business processes without code, instantly responding to market needs
  • Effective collaboration. Unite sales, marketing, and service teams in a single workspace
  • Team productivity. Automating routine tasks increases productivity and profit
  • Personalized experience. Create customized offers for each customer, improving loyalty

Characteristics

  • Sales automation
  • Low-code - fast
  • No-code processes
  • Flexible CRM platform
  • Sales growth
Creatio (Sales)
№15

Agile CRM

Agile CRM is a CRM system that combines sales, marketing, and customer service in a single interface. Automate your sales funnel, engage customers, and improve support with Agile CRM!

Main Pros

  • All in one place. Sales, marketing, and customer support on a single platform for coordinated teamwork.
  • Sales growth. Optimize your sales funnel, increase conversion rates, and generate more profit.
  • Improved service. Personalized approach to each customer, quick problem resolution, and increased loyalty.
  • Resource savings. Reduce expenses on various tools and simplify business management with Agile CRM.

Characteristics

  • All in one place
  • Integration: Sales+
  • User-friendly interface
  • Automation of routine tasks
  • Support: Marketing+Service
Agile CRM
№16

Bitrix24

Bitrix24 - CRM system and workspace in one! Automate sales, manage projects, communicate with customers through the contact center. Everything for the efficient operation of your business.

Main Pros

  • Time saving. Automate routine, focus on customers.
  • Profit growth. Optimize the sales funnel and increase conversion.
  • Management from anywhere. Control business processes online 24/7.
  • Collaboration. Unite the team in a single Bitrix24 workspace.

Characteristics

  • Sales automation
  • Convenient Bitrix24 CRM
  • Comprehensive solution
  • Integration with services
  • 24/7 support
Bitrix24
№17

NetHunt CRM

NetHunt CRM - CRM in Gmail for sales automation. Manage leads, funnels, and tasks directly from your inbox. Integrates with other Google Workspace tools to improve your team's productivity.

Main Pros

  • Integration with Gmail. Manage deals, clients, and tasks directly from your Gmail inbox without switching between apps.
  • Lead Management. Track potential customers at every stage of the funnel, maximize conversion and increase profits.
  • Automation of routine. Automate repetitive tasks, such as sending emails and creating tasks, saving the team time.
  • Improved communication. Keep the entire history of communication with customers in one place, improving the quality of service.

Characteristics

  • CRM in Gmail
  • Sales automation
  • Convenient sales funnel
  • Integration with Google
  • Lead Management
NetHunt CRM
№18

Nutshell

Nutshell: Simple CRM + email marketing built specifically for B2B teams. Automate sales, improve customer communication, and close more deals! The perfect solution for optimizing your business process.

Main Pros

  • Clear interface. Intuitively simple platform, easy to use for the whole team.
  • B2B focus. Nutshell is designed specifically for the needs of B2B sales teams.
  • Powerful email marketing. Engage leads and maintain contact with customers effectively.
  • Analytics and reports. Make informed decisions based on sales data.

Characteristics

  • Intuitive interface
  • B2B orientation
  • Email marketing
  • Sales automation
  • Easy integration
Nutshell
№19

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Automate sales, marketing, and customer service in one place. Attract more leads and increase profits with Keap!

Main Pros

  • Growth of profits. Keap helps increase sales and improve customer retention by automating key processes.
  • Saving time. Automate repetitive marketing and sales tasks, focusing on business development.
  • Personalized experience. Create unique offers for each client, increasing their loyalty.
  • Convenient management. Manage contacts, deals, and marketing campaigns in one place, simplifying work.

Characteristics

  • Sales automation
  • Clear interface
  • 24/7 support
  • Marketing for business
  • Growth of profits
Keap (ex-Infusionsoft)
№20

OneBox OS

OneBox OS - CRM/ERP platform for sales automation. Manage processes, telephony, warehouse and document management in one system. Optimize your business and increase profits!

Main Pros

  • Все в одному місці. Manage everything: from customers to documents and warehouse in OneBox OS.
  • Time saving. Automation of routine frees up time for business development.
  • Profit growth. Process optimization leads to increased sales.
  • Easy implementation. OneBox OS is easy to customize to the needs of your business.

Characteristics

  • Sales automation
  • Single CRM/ERP solution
  • Processes, warehouse, telephony
  • Convenient document flow
  • OneBox OS: all in one
OneBox OS
№21

Close

Close - CRM for sales departments that focuses on calls and automated email series. Increase communication efficiency and close more deals! Ideal for teams that actively use phone and email in the sales process.

Main Pros

  • Збільшення продажів. Close helps close more deals with lead generation and communication tools.
  • Integration with mail. Send and track email campaigns directly from Close without switching between tabs.
  • Improving communication. All calls, emails and contacts in one place for better team coordination.
  • Detailed analytics. Track key metrics and optimize your sales strategy based on data.

Characteristics

  • Sales automation
  • Convenient calls
  • Email marketing
  • Integration with mail
  • Deal analytics
Close
№22

Apptivo

Apptivo - CRM system with a set of business applications for small and medium-sized businesses (SMBs). Automate sales, manage customers, and optimize business processes with Apptivo!

Main Pros

  • Зростання продажів. Apptivo optimizes the sales funnel, helping to attract more customers and deals.
  • Data centralization. All customer information in one place, providing better service and analysis.
  • Effective management. Simplifies business processes, increasing team productivity and reducing costs.
  • Ease of integration. Integrates with other tools, ensuring smooth business operations.

Characteristics

  • CRM for SMB
  • Sales automation
  • Apptivo: a set of applications
  • Intuitive interface
  • Ukrainian language support
Apptivo
№23

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Customize it to the needs of your business and automate sales processes efficiently!

Main Pros

  • Open source. Full freedom to customize to the needs of your B2B business.
  • B2B orientation. Tools specifically for complex B2B sales, no unnecessary functions.
  • Flexibility. Adaptation to any business processes, scaling without problems.
  • Personalization. Creating a unique solution, perfectly suited to your company.

Characteristics

  • Open source
  • Flexibility of settings
  • B2B orientation
  • Sales automation
  • System scalability
SugarCRM
№24

Less Annoying CRM

Less Annoying CRM - a super-simple CRM system created for small businesses. No unnecessary functions, only what is needed to automate sales and manage customers. Easy start and intuitive interface!

Main Pros

  • Intuitive interface. Easy to use, even without experience with similar tools.
  • Communication optimization. Keep the entire history of communication with customers in one place.
  • Centralized database. Keep contacts, notes and tasks organized.
  • Understandable price. Transparent cost without hidden fees and additional costs.

Characteristics

  • Intuitive interface
  • Easy setup
  • Customer support
  • Sales automation
  • For small business
Less Annoying CRM
№25

Zoho CRM

Zoho CRM - cloud CRM system for sales, marketing and customer support automation. Optimize business processes, increase sales and improve customer relationships with Zoho CRM!

Main Pros

  • Підвищення продажів. Clear analytics and forecasts help you find new growth opportunities.
  • Оптимізація маркетингу. Effective campaigns attract more customers and increase loyalty.
  • Покращення обслуговування. Quick response to customer requests increases their satisfaction.
  • Централізація даних. All customer information in one place for better control.

Characteristics

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Integration with other services
  • 24/7 support
Zoho CRM
№26

Pipedrive

Pipedrive - CRM to increase sales. Visualize the sales funnel, automate the routine and close more deals. The intuitive interface will help your team focus on the main thing - conversion.

Main Pros

  • Visualization of deals. Easily track the progress of deals in the sales funnel, see bottlenecks.
  • Increase conversion. Pipedrive focuses on converting potential customers into real ones.
  • Ease of use. Intuitive interface, quick team training, easy start.
  • Saving time. Automate routine tasks, free up time for customers and deals.

Characteristics

  • Sales automation
  • Visualization of the sales funnel
  • Understandable interface
  • Increasing deal conversion
  • Easy contact management
Pipedrive

Comparison of CRM Systems

# Product For Whom Key Features Free Plan Base Price From
1LP-CRMProduct-based business, e-commerce, servicesSales automation, customer management, sales funnelFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesDropshipping CRM, automation, accounting.Free for the first 100 leadsfrom $5/month
3Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot30 day testfrom $65/month per user
4Streak CRMSales, marketing, startupsGmail integration, pipelines, automationFree planfrom $59/month per user
5KeyCRMeCommerce, trade, servicesOrders, communications, analyticsTest 14 daysfrom $19/month
6Odoo CRMSMB, sales, marketingSales automation, lead management, data analysisOne App Free (CRM free)from €24.90/month per user
7amoCRMSmall business, salesMessengers, automation, omnichannel14-day trialfrom $15/user/month
8Freshworks CRM (Freshsales)SMB, salesSales automation, telephony, AI assistantFree planfrom $9/month per user
9Binotel SmartCRMSmall, medium business360° card, analytics, automation-from 399 UAH/month per employee
10KeepinCRMSmall business, medium businessCRM, automation, management7 day trialfrom 290 UAH/user/month
11Capsule CRMSmall business, medium businessContacts, deals, projectsFree planfrom $18/month per user
12InsightlySmall business, medium businessCRM, project management, sales automation14-day trialfrom $29/month per user
13SalesDriveOnline stores, eCommerceAutomation, integration, analytics14-day trialfrom 349 UAH/month
14Creatio (Sales)B2B, B2C, SalesSales automation, Lead management, Customer experienceFree trial accessPrice upon request
15Agile CRMSmall business, startupsSales automation, marketing, supportFree plan (up to 10 users)from $8.99/month per user
16Bitrix24Small business, entrepreneursCRM, automation, communicationFree planfrom $61/month (5 users)
17NetHunt CRMSmall business, salesCRM in Gmail, Google integration, sales automation14-day trialfrom $24/month per user
18NutshellB2B, sales, marketingCRM, email marketing, automation14-day trialfrom $16/month per user
19Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
20OneBox OSSmall business, medium businessCRM, ERP, AutomationSome applications are freefrom $1.99/month (per 1000 records)
21CloseB2B sales, SaaSCalls, Email series, Sales automation14 day testfrom $49/month per user
22ApptivoSMBs, startupsCRM, Automation, IntegrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
23SugarCRMB2B sales, enterprisesOpen source, flexibility, B2B salesFree testfrom $49/month per user
24Less Annoying CRMSmall business, entrepreneursSimplicity, clients, contactsTest 30 days$19/month per user
25Zoho CRMSmall business, enterprisesSales, marketing, supportFree plan (up to 3 users)from $20/month per user
26PipedriveSmall business, salesSales funnel, automation, deals14 day testfrom $14.90/month per user

Frequently Asked Questions

? What is customer automation?
This is software that simplifies working with a customer base, increasing sales
? What are the benefits of using such solutions?
Increased sales, improved service, process optimization
? Is it difficult to implement such a system?
Depends on the complexity of the system and your company, but there is usually support
? How much does it cost to implement similar software?
The cost varies from free to expensive, depending on the functionality
? What are some popular solutions on the market?
Salesforce, HubSpot, Zoho CRM are some of the most popular