Select the Ideal CRM

The best CRM systems for digital business.

Optimize your business: Top CRMs for the digital age!

Select the Ideal CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, optimize sales and scale your business. User-friendly interface, fast integration and full control over processes.

Service Benefits

  • Automation of dropshipping. Saves time from routine, allowing you to focus on business development.
  • Accurate accounting of dropshippers. Automatic calculation of payments to each partner, avoiding errors.
  • Clear sales analytics. Track the effectiveness of dropshippers and products in real time.
  • Integration with popular platforms. Easily connect to your store and other services.

Characteristics

  • Automation of dropshipping
  • Easy integration with platforms
  • Accounting of dropshippers
  • Reporting and analytics
  • Support for Ukrainian business
CPAshka
№2

LP-CRM

LP-CRM is a CRM system created for the product business, e-commerce and service sector. Optimize sales, automate processes and increase profits with LP-CRM!

Service Benefits

  • All in one place. Manage sales, customers and orders efficiently.
  • Clear analytics. Get reports and forecasts for your business growth.
  • Automation of routine. Forget about repetitive tasks, LP-CRM will do everything for you.
  • 24/7 support. Our team is always ready to help you with any questions.

Characteristics

  • Sales automation
  • E-commerce integrations
  • User-friendly interface
  • Business analytics
  • 24/7 support
LP-CRM
№3

Insightly

Insightly - CRM with project management for small and medium-sized businesses. Automate sales, manage projects, and integrate with other tools. Optimize business processes and increase efficiency.

Service Benefits

  • All in one place. Manage customers, projects, and sales effectively, all in one platform.
  • Integrations. Connect your favorite tools for seamless operation.
  • Sales growth. Optimize your sales funnel and attract more customers.
  • Simple management. Intuitive interface for easy team work.

Characteristics

  • CRM for digital business
  • Projects and integrations
  • Growth for SMB
  • Process automation
  • Insightly integration
Insightly
№4

Odoo CRM

Odoo CRM - a powerful CRM system integrated into the Odoo ERP platform. Optimize sales, automate marketing, and improve customer service. The perfect solution for digital businesses looking to scale and be efficient.

Service Benefits

  • Єдина платформа. All business processes in one place: from sales to accounting.
  • 360° client overview. Complete customer information for better communication and personalization.
  • Sales automation. Optimize the sales funnel and increase profits.
  • Integration with other software. Easy integration with your favorite tools.

Characteristics

  • Integration with ERP
  • Sales automation
  • Flexible configuration
  • Reporting and analytics
  • Data centralization
Odoo CRM
№5

NetHunt CRM

NetHunt CRM - CRM in Gmail for digital business. Manage leads, sales funnels and automate processes directly from your email. Optimize sales and improve customer communication!

Service Benefits

  • Integration with Gmail. Manage sales, marketing, and customer support without leaving your familiar email.
  • Increased productivity. The user-friendly interface of NetHunt CRM allows you to find the information you need faster and work more efficiently.
  • Sales automation. Automate routine tasks such as sending emails, creating tasks, updating customer data, saving time.
  • Sales growth. Optimize your sales funnel, track leads, and close more deals with NetHunt CRM.

Characteristics

  • CRM in Gmail
  • Business automation
  • Convenient sales funnels
  • Lead management
  • Integration with Google
NetHunt CRM
№6

Bitrix24

Bitrix24 - A CRM system and digital workspace for your business. Automate sales, manage projects, communicate with customers through a contact center, all in one place. The perfect solution for digital transformation!

Service Benefits

  • All in one place. Manage sales, tasks, and customer communications in a single Bitrix24 interface.
  • Sales growth. Automate your sales funnel, increase conversion rates, and profits with every customer.
  • Team optimization. Collaborate on projects, share information, and monitor task completion in real-time.
  • Convenient contact center. Consolidate all customer communication channels into a single window for quick handling of inquiries.

Characteristics

  • Sales automation
  • Channel integration
  • Project management
  • User-friendly interface
  • Bitrix24 scalability
Bitrix24
№7

Streak CRM

Streak CRM is a CRM system that integrates directly into Gmail. Organize clients, deals, and projects directly in your email! Create custom pipelines to tailor the system to the needs of your digital business.

Service Benefits

  • Gmail integration. Work with clients directly in your email, without switching to other tabs.
  • Custom pipelines. Customize the sales process to meet the needs of your business.
  • Email tracking. Be aware of the entire history of communication with the client in one place.
  • Ease of use. Intuitive interface for quick start and efficient operation.

Characteristics

  • Intuitive interface
  • Easy setup
  • Sales automation
  • Convenient integration
  • Effective client management
Streak CRM
№8

Apptivo

Apptivo - A CRM-focused suite of business apps for SMBs. Streamline sales, marketing, and operations with a powerful CRM at its core. The perfect solution for digital business!

Service Benefits

  • Automation. Streamline routine tasks and focus on growth, not manual work.
  • Data centralization. All customer information in one place for better service and analysis.
  • Sales growth. Effective lead and deal management to increase profits.
  • Analytics and reporting. Get detailed insights into performance and make informed decisions with Apptivo.

Characteristics

  • CRM for digital business
  • SMB focus
  • Suite of business apps
  • Flexibility of settings
  • Process automation
Apptivo
№9

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for digital business. Automate sales, marketing, and service with a powerful CRM system with flexible process automation capabilities. The perfect solution for scaling and optimizing business processes.

Service Benefits

  • Quick adaptation. Easily change processes to meet business needs, without code.
  • Sales automation. Increase team efficiency and speed up deals.
  • Customer management. Personalized approach, loyalty and repeat sales.
  • Real-time analytics. Make informed decisions based on data.

Characteristics

  • Sales automation
  • Simple setup
  • Integration with tools
  • Analytics and reports
  • Customer support
Creatio (Sales)
№10

OneBox OS

OneBox OS - CRM/ERP platform for digital business. Automate processes, telephony, warehouse and document management in one system. Optimize work and increase profits with OneBox OS!

Service Benefits

  • All in one place. Manage your business comprehensively: sales, warehouse, finance, projects and more on one platform.
  • Flexible configuration. Adapt the OneBox OS platform to the unique needs of your business without programming.
  • Automation of routine. Forget about manual work: OneBox OS automates processes and frees up your time.
  • Sales growth. Increase profits through effective customer management and sales optimization with OneBox OS.

Characteristics

  • CRM/ERP for digital business
  • Automation of business processes
  • Integration of telephony and warehouse
  • Document flow in one solution
  • OneBox OS: all in one
OneBox OS
№11

KeyCRM

KeyCRM is a Ukrainian CRM for digital business. Collect orders from all channels, manage communications and warehouse, get powerful analytics. Optimize your business with KeyCRM!

Service Benefits

  • Everything in one place. Manage orders, warehouse and customer communications in a single system.
  • Time saving. Automate routine tasks and focus on business development.
  • Analytics for growth. Get reports and analyze data to make informed decisions.
  • Ukrainian support. Fast and professional support in Ukrainian.

Characteristics

  • The only CRM for business
  • Sales automation
  • Channel integration
  • Convenient accounting
  • Powerful analytics
KeyCRM
№12

Copper

Copper - CRM, built for Google Workspace. Deep integration with Gmail makes it an ideal choice for digital businesses using Google services. Manage customers, deals, and communications directly from your email.

Service Benefits

  • Integration with Gmail. Work with clients directly from your email, without switching between tabs.
  • Sales automation. Copper automatically manages deals, reminds you of actions, and collects data.
  • Team convenience. Share information and easily collaborate on projects.
  • Clear analytics. Track progress, identify trends, and make data-driven decisions.

Characteristics

  • Gmail integration
  • Ease of implementation
  • Intuitive interface
  • Process automation
  • Google Workspace Support
Copper
№13

SuiteCRM

SuiteCRM - Powerful open source CRM, ideal for digital business. Flexible customization to meet your company's needs, integration and scaling. Optimize sales, marketing and support with SuiteCRM!

Service Benefits

  • Open source. Full control, flexible adaptation and integration with other solutions.
  • Cost savings. No license fees, only payment for setup.
  • Scalability. Grow your business, SuiteCRM adapts to your needs.
  • Customer management. Optimize sales, marketing and support in one place.

Characteristics

  • Open source
  • Customization
  • Sales automation
  • Marketing
  • Customer support
SuiteCRM
№14

SalesDrive

SalesDrive - CRM for e-commerce. Integration with marketplaces, delivery services and payment systems. Manage your warehouse and increase online sales!

Service Benefits

  • Integration with marketplaces. Automatic synchronization of products, orders and prices with Prom, Rozetka and other platforms.
  • One-click delivery management. Tracking shipments, calculating costs, and automatically generating waybills.
  • Warehouse management optimization. Stock balance control, avoiding shortages, and simple inventory management.
  • Convenient work with payments. Automatic payment confirmation, report generation, and integration with payment services.

Characteristics

  • CRM for e-commerce
  • Sales automation
  • Integrations for business
  • Profit growth
  • SalesDrive is your drive
SalesDrive
№15

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Streamline sales, automate routine tasks, and grow your digital business with Keap.

Service Benefits

  • Marketing automation. Attract more customers without spending time on routine tasks and increase sales.
  • Sales growth. Turn leads into customers with personalized campaigns and email newsletters.
  • Time optimization. Focus on growing your business by delegating routine tasks to Keap.
  • Personalized experience. Create individual paths for each client, increasing loyalty.

Characteristics

  • Sales automation
  • User-friendly interface
  • Analytics and reports
  • Integrations with services
  • Support for entrepreneurs
Keap (ex-Infusionsoft)
№16

Nutshell

Nutshell is a simple CRM system with built-in email marketing designed for B2B teams. Automate sales, manage contacts, and run effective email campaigns in one intuitive tool. Ideal for digital business!

Service Benefits

  • Зрозумілий інтерфейс. Intuitively simple platform, easy to learn for the whole team.
  • Sales automation. More deals, less manual work with Nutshell.
  • Email marketing included. Send personalized emails and track their effectiveness.
  • For B2B teams. Ideal for managing relationships with business clients.

Characteristics

  • Easy start
  • Intuitive interface
  • Email marketing
  • B2B focus
  • Sales automation
Nutshell
№17

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. The perfect solution for digital business that strives for efficiency!

Service Benefits

  • Customer base is organized. All customer information in one place, easy access.
  • Automation of routine. Forget about repetitive tasks, focus on development.
  • Clear financial accounting. Control expenses and profits, see the real picture of the business.
  • Effective deal management. Lead the client from application to successful completion, increase sales.

Characteristics

  • Simple CRM for SMB
  • Accounting for customers and deals
  • Tasks and finances
  • Warehouse management
  • KeepinCRM integrations
KeepinCRM
№18

Pipedrive

Pipedrive - CRM built to grow your sales. Visualize your sales pipeline, track deals at every stage, and increase conversion. Ideal for digital businesses looking to optimize the sales process.

Service Benefits

  • Increasing sales. Pipedrive helps visualize the sales pipeline, track deals, and close them faster.
  • Intuitive interface. Easy to use, even if you are new to sales. Set everything up in minutes.
  • Effective collaboration. Share information and collaborate on deals with the entire team.
  • Full automation. Automate routine tasks to focus on customer acquisition.

Characteristics

  • User-friendly interface
  • Sales funnel visualization
  • Automation of routine
  • Integration with tools
  • Customer support
Pipedrive
№19

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for digital business leaders. Build an effective sales funnel, automate processes, and gain deep analytics for informed decision-making. Develop customer relationships on a new level!

Service Benefits

  • Increasing sales. Optimize the sales funnel, find new opportunities and close more deals.
  • Improving customer relations. Personalize communication, track interaction history, and increase loyalty.
  • Real-time analytics. Get instant reports and forecasts for informed decision-making.
  • Automation of routine. Free the team from routine tasks, focus on strategy and development.

Characteristics

  • Sales automation
  • Detailed analytics
  • Integration with tools
  • Increased profits
  • Cloud solution
Salesforce Sales Cloud
№20

Vtiger CRM

Vtiger CRM - a comprehensive platform for your digital business. Unifies sales, marketing, and customer support in one place. Streamline processes and increase efficiency with Vtiger CRM!

Service Benefits

  • All-in-one. Combine sales, marketing, and customer support on a single platform for efficient operation.
  • Sales growth. Optimize the sales pipeline, track leads, and increase company profits.
  • Personalization. Customize the platform to meet the needs of your business and adapt it to market changes.
  • Improved support. Provide fast and high-quality customer support, increasing their loyalty.

Characteristics

  • Sales automation
  • Customer analytics
  • Marketing automation
  • Customer service
  • Data integration
Vtiger CRM
№21

amoCRM

amoCRM - CRM for digital business with a focus on messengers. Automate sales with chat funnels, bots, and omnichannel dialogues. Increase conversion rates and improve customer communication!

Service Benefits

  • Sales growth. More leads, deals, and satisfied customers through automation.
  • Omnichannel communications. Connect with customers in their favorite messengers and channels in a single window.
  • Chat sales funnels. Automate the customer's path to purchase with chatbots.
  • Easy integration. amoCRM easily integrates with popular services and platforms.

Characteristics

  • Chat sales funnels
  • Omnichannel communications
  • Business automation
  • Integration with messengers
  • 24/7 Customer Support
amoCRM
№22

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system for digital business with built-in telephony, email and AI assistant. Automate sales, communicate with customers and get insights for growth. All in one place!

Service Benefits

  • Built-in telephony. Call customers directly from the platform, record conversations.
  • Email marketing. Personalize emails, track opens and clicks.
  • AI assistant. Automates routine, predicts deals, suggests actions.
  • Single interface. All customer data in one place, convenient access.

Characteristics

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • AI sales assistant
  • Profit growth
Freshworks CRM (Freshsales)
№23

monday sales CRM

monday sales CRM - A flexible CRM system based on monday.com, designed to optimize sales. The perfect solution for digital businesses, allowing teams to effectively manage deals, contacts, and increase profits.

Service Benefits

  • Sales Growth. Optimize your sales funnel, increase the number of deals.
  • Effective Collaboration. Unite teams, share data instantly.
  • Process Personalization. Customize the CRM to your business needs.
  • Simple Integration. Easily connect with other monday.com tools.

Characteristics

  • Sales Automation
  • Easy Start
  • Seamless Integration
  • Clear Analytics
  • Team Collaboration
monday sales CRM
№24

Zoho CRM

Zoho CRM - cloud-based CRM system for digital business. Automate sales, marketing, and customer support. Optimize business processes and increase profits with flexible Zoho CRM tools.

Service Benefits

  • Sales growth. More deals, satisfied customers, and increased profits. Zoho CRM is your reliable partner in business development!
  • Marketing automation. Attract more leads and turn them into loyal customers with smart Zoho CRM campaigns.
  • Personalized service. Impress customers with fast support and an individual approach with Zoho CRM.
  • Real-time analytics. Get instant reports for informed decision-making with Zoho CRM.

Characteristics

  • Business automation
  • Clear interface
  • Flexible settings
  • Integration with other services
  • Customer support 24/7
Zoho CRM
№25

Agile CRM

Agile CRM - A CRM system that combines sales, marketing, and customer service in a single interface. An ideal solution for digital businesses looking to automate and increase efficiency!

Service Benefits

  • All in one place. Sales, marketing, and customer support - all in one convenient Agile CRM interface for your business.
  • Increased productivity. Automation of routine tasks helps teams work more efficiently and achieve better results.
  • Improved customer experience. Personalized communication and prompt support increase customer loyalty.
  • Sales growth. Sales funnel optimization and data analytics contribute to increasing your business's profit.

Characteristics

  • All in one place
  • Sales automation
  • Next-level marketing
  • 24/7 customer support
  • Business growth
Agile CRM
№26

Binotel SmartCRM

Binotel SmartCRM - Binotel's CRM for digital business. 360° customer profile, sales analytics, task management and integration with PBX. Optimize business processes and increase team efficiency!

Service Benefits

  • 360° customer profile. All interaction history in one place for better service.
  • Sales automation. Increase profits by automating routine tasks.
  • Integration with telephony. Built-in PBX for call control and improved communication.
  • Detailed analytics. Get reports for informed decisions.

Characteristics

  • 360° customer card
  • Analytics for business
  • Tasks and control
  • Integration with PBX
  • Sales automation
Binotel SmartCRM
№27

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for automating sales, closely integrated with other Microsoft 365 services. It empowers the sales team with Copilot artificial intelligence, optimizing processes and increasing efficiency.

Service Benefits

  • Integration with 365. Effective work with Outlook, Teams and other familiar Microsoft tools.
  • Copilot AI assistant. AI support in sales: data analysis, action suggestions, personalization.
  • Sales automation. Optimizes the sales funnel, increases team productivity, increases profits.
  • Deep analytics. Detailed reports, forecasts and KPIs for informed decision-making.

Characteristics

  • Integration with Microsoft 365
  • Sales automation
  • Analytics based on Copilot
  • Personalized customer experience
  • Increasing sales profitability
Microsoft Dynamics 365 Sales
№28

Close

Close - CRM, created for sales. Focus on phone calls and email marketing. Automate communication, increase the number of deals and control the results of your team. Ideal for digital businesses looking to scale.

Service Benefits

  • Increasing sales. Close helps you effectively manage leads and close more deals by focusing on calls and emails.
  • Team productivity. Optimizes the workflow, allowing the team to focus on sales, not routine.
  • Communication improvement. The entire history of interaction with the client in one place - calls, letters, notes.
  • Data analysis. Track key indicators, identify weaknesses and make informed decisions for growth.

Characteristics

  • Sales automation
  • Calls+email together
  • User-friendly interface
  • Real-time analytics
  • 24/7 customer support
Close

Comparison of CRM Systems

# System Purpose Key Functions Free Version Price From
1CPAshkaDropshippers, eCommerce, entrepreneursAutomation, accounting, optimizationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, eCommerce, servicesSales automation, integration, reportingFree version up to 50 orders per monthfrom $9/month
3InsightlySMB, sales, projectsCRM, projects, automation14 day trialfrom $29/month per user
4Odoo CRMSmall business, medium businessSales automation, centralized database, reportingOne App Free (CRM for free)from €24.90/month per user
5NetHunt CRMSMBs, startups, salesCRM in Gmail, Sales automation, Sales funnels14 day trialfrom $24/month per user
6Bitrix24Small business, medium businessCRM, projects, communicationsFree planfrom $61/month (5 users)
7Streak CRMSmall businesses, startupsGmail integration, pipelines, client organizationFree planfrom $59/month per user
8ApptivoSMB, digital businessCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
9Creatio (Sales)Sales, marketing, serviceSales automation, process automation, low-codeFree trial accessprice on request
10OneBox OSSmall, medium businessAutomation, integration, management.Part of the applications are freefrom $1.99/month (per 1000 records)
11KeyCRMeCommerce, online businessMulti-channel, automation, analyticsTest for 14 daysfrom $19/month
12CopperDigital business, SaaSIntegration, Gmail, deals14 day trialfrom $29/month per user
13SuiteCRMDigital business, enterprisesOpen source, customization, integrationOpen Source (free)from $0/month (self-hosted)
14SalesDriveE-commerce, online sellersIntegration, automation, sales management14 day testfrom UAH 349/month
15Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
16NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
17KeepinCRMSmall business, SMECustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
18PipedriveSmall business, salesSales funnel, automation, reportingTest 14 daysfrom $14.90/month per user
19Salesforce Sales CloudAll industries, B2B, B2CSales automation, contact management, data analytics30 day testfrom $25/month per user
20Vtiger CRMSales, marketing, supportSales, marketing, support15-day trialfrom $15/month per user
21amoCRMSmall business, salesChat funnels, omnichannel, sales automation14-day trialfrom $15/month per user
22Freshworks CRM (Freshsales)Sales, marketing, supportSales automation, telephony integration, AI assistantFree planfrom $9/month per user
23monday sales CRMSmall businesses, startupsDeals, contacts, automationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
24Zoho CRMSmall business, medium business, enterprisesSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
25Agile CRMSmall business, startupsAutomation, integration, reportingFree plan (up to 10 users)from $8.99/user/month
26Binotel SmartCRMSmall, medium business360° profile, automation, integration-from 399 UAH/month per employee
27Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, Copilot AI, Microsoft integration30 day testfrom $65/month per user
28CloseDigital business, salesCalls, email, automationTest 14 daysfrom $49/month per user

Questions and Answers

? What is a customer management platform?
A tool for automating sales, marketing, and service, improves customer interaction
? What are the benefits of using such tools?
Sales growth, better understanding of customers, increased loyalty, process optimization
? What features should a good platform have?
Marketing automation, sales management, analytics, integration with other services
? Which platforms are currently leading?
Salesforce, HubSpot, Zoho CRM, Pipedrive – popular options with different features and prices
? How to choose the right platform for myself?
Consider business size, needs, budget, integration and scaling capabilities