Find the Optimal CRM Solution

TOP 29 CRM for Leads: Review and Comparison

Best CRMs for Effective Inquiry Processing!

Find the Optimal CRM Solution

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Optimize application processing, automate sales and increase profits. The perfect solution for effective customer relationship management!

Platform Benefits

  • Time saving. Automate routine to focus on business development.
  • Increased sales. LP-CRM helps process more orders and deals.
  • Improved communication. The entire customer history in one place, quick access to information.
  • User-friendly interface. Intuitive, easy to learn to work.

Features

  • Sales automation
  • User-friendly interface
  • Fast application processing
  • Real-time reporting
  • Integration with services
LP-CRM
№2

CPAshka

CPAshka is a CRM system for dropshipping in Ukraine. Automate dropshippers accounting, order processing and payments. Optimize your business with CPAshka!

Platform Benefits

  • Automation of dropshipping. Forget about routine! CPAshka takes over order processing, payments and reporting, freeing up your time for business development.
  • Accurate accounting of dropshippers. Automatic calculation of payments to each dropshipper, minimizing errors and saving your time. Transparency and control!
  • Profit growth. Optimize every stage of dropshipping, from order processing to performance analysis. CPAshka helps increase your profit.
  • User-friendly interface. The intuitive design allows you to quickly master the system and start effectively managing your dropshipping business without extra effort.

Features

  • Dropshipping automation
  • Convenient order accounting
  • Profit calculation
  • Integration with platforms
  • Reporting on dropshippers
CPAshka
№3

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline your sales funnel, manage customers and leads in one place. Automate routine tasks to focus on business growth.

Platform Benefits

  • Sales automation. Increase profits by automating your sales funnel and customer interaction.
  • Customer base management. Keep all customer information in one place for better service.
  • Marketing automation. Automate email marketing and SMS campaigns to attract new customers.
  • Time saving. Optimize routine tasks and focus on business development.

Features

  • Sales automation
  • Easy collection of applications
  • Integration with mail
  • Real-time reporting
  • 24/7 customer support
Keap (ex-Infusionsoft)
№4

Vtiger CRM

Vtiger CRM is a single platform for sales, marketing, and customer support. Optimize request processing, improve communication, and increase customer satisfaction with Vtiger CRM! The perfect solution for your business.

Platform Benefits

  • All in one place. Sales, Marketing, and Help Desk on one Vtiger CRM platform for streamlined teamwork.
  • Increased productivity. Automation of routine tasks frees up time for the important.
  • Improved service. Fast processing of customer requests increases their loyalty.
  • Sales growth. Optimizing the sales funnel and data analysis to increase profits.

Features

  • Sales automation
  • Convenient Help Desk
  • Marketing in one place
  • Email integration
  • Analytics for business
Vtiger CRM
№5

Apptivo

Apptivo: CRM system for SMB with a set of business applications. Streamline request processing, manage customers, and automate business processes. All in one place!

Platform Benefits

  • Data centralization. All customer information in one place, easy access.
  • Clear analytics. Track key metrics and improve business decisions.
  • Communication optimization. Effective interaction with customers at all stages.
  • SMB Support. A solution tailored to the needs of small and medium-sized businesses.

Features

  • Convenient CRM for applications
  • Business process automation
  • Solution for SMB
  • Set of integrated applications
  • 24/7 customer support
Apptivo
№6

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track progress and close more deals! Easy to use, ideal for managing applications and growing your business.

Platform Benefits

  • Increasing sales. Pipedrive focuses on deals, helping teams close more deals and increase profits.
  • Visual pipeline. User-friendly interface for tracking deals at every stage, for better control over the process.
  • Automation of routine. Forget about repetitive tasks. Pipedrive automates them, freeing up time for strategic decisions.
  • Predictability of profits. Get accurate sales forecasts based on data and plan your actions more effectively.

Features

  • Sales visualization
  • Simple interface
  • Task automation
  • Reporting and analytics
  • Mobile app
Pipedrive
№7

Insightly

Insightly - CRM for small and medium-sized businesses with project management features. Streamline customer and lead management, automate sales processes, and increase team efficiency. Integrations with popular services.

Platform Benefits

  • Convenient project management. Plan, track, and execute projects in one place, improving teamwork.
  • Improved communication. Integration with mail and other tools simplifies communication with customers.
  • Sales automation. Automate routine tasks and focus on closing deals, increasing profits.
  • Integration with tools. Easily integrate Insightly with popular business tools for seamless operation.

Features

  • CRM for SMB
  • Projects + integrations
  • Lead automation
  • User-friendly interface
  • Customer support
Insightly
№8

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system for effective work with applications. Built-in telephony, email and AI assistant will help automate sales, improve communication with customers and increase profits. Everything in one place!

Platform Benefits

  • Everything in one place. Telephony, email, AI - in one platform for effective communication with customers.
  • Sales automation. AI assistant automates routine, helping to close more deals faster.
  • User-friendly interface. Intuitive, easily adapts to the needs of your business.
  • 24/7 support. Our team is always ready to help you with any questions.

Features

  • Sales automation
  • Built-in telephony
  • Email integration
  • AI sales assistant
  • User-friendly interface
Freshworks CRM (Freshsales)
№9

HubSpot CRM

HubSpot CRM: Free CRM for efficient work with applications! Marketing, sales and support - all in one platform. Organize and automate lead processing, improve customer communication and increase conversion.

Platform Benefits

  • Free CRM core. Get a powerful tool without initial costs for customer management.
  • All in one place. Marketing, sales, support: effective team interaction.
  • Convenient integration. Easily connect your favorite tools and services.
  • Data analysis. Make informed decisions based on accurate analytics.

Features

  • Free CRM system
  • Sales automation
  • Customer lead management
  • Integration with marketing
  • 24/7 customer support
HubSpot CRM
№10

SuiteCRM

SuiteCRM - a powerful open source CRM system. An ideal solution for managing requests and automating business processes. Extensive customization options to suit your needs.

Platform Benefits

  • Free code. Open-source license - zero licensing costs.
  • Full adaptation. Customize the system to the needs of the business, not vice versa.
  • Extended support. Large community and professional help.
  • Flexibility of solutions. Automate sales, marketing and customer support.

Features

  • Open source
  • Flexible CRM
  • Application automation
  • User-friendly interface
  • SuiteCRM customization
SuiteCRM
№11

amoCRM

amoCRM - A next-generation CRM system for effective customer relationship management. Focused on messengers, offering chat funnels, bots, and omnichannel dialogues. Optimize application processing and increase sales!

Platform Benefits

  • Convenient chat funnels. Automate communication with customers at every stage of the sale.
  • Omnichannel dialogues. All customer inquiries in one window - no missed requests!
  • Powerful chatbots. Automate answers to frequently asked questions and qualify leads around the clock.
  • Increased sales. Easily manage communications and increase sales conversion with amoCRM.

Features

  • Sales automation
  • 24/7 request processing
  • Integration with messengers
  • User-friendly amoCRM interface
  • Chatbots for support
amoCRM
№12

Streak CRM

Streak CRM - A CRM built right into Gmail. Organize your deals with custom pipelines without leaving your inbox. An effective solution for managing clients and deals within a familiar interface.

Platform Benefits

  • Gmail integration. All customer communication in one place, without switching between applications.
  • Custom pipelines. Customize sales processing stages to fit your unique business process.
  • Team collaboration. Effective interaction and information sharing between colleagues in real time.
  • Automation of routine. Forget about repetitive tasks and focus on business development.

Features

  • CRM inside Gmail
  • Custom sales funnels
  • Application automation
  • User-friendly interface
  • Integration with mail
Streak CRM
№13

OneBox OS

OneBox OS - CRM/ERP platform for business automation. Manage requests, sales, warehouse, telephony and document management in a single system. Optimize customer relations and increase profits!

Platform Benefits

  • Все в одному місці. Manage all business processes, from sales to warehouse, on a single OneBox OS platform.
  • Time saving. Automate routine tasks and focus on business development.
  • Convenient integration. Connect telephony, mail and other services for effective communication.
  • Transparent control. Track every request and team action for better productivity.

Features

  • Business automation
  • Effective CRM/ERP
  • All in one solution
  • Convenient telephony
  • Warehouse and documents
OneBox OS
№14

Capsule CRM

Capsule CRM is a simple CRM system for effective work with requests, contacts, deals and projects. Organize your business and increase sales with an intuitive interface!

Platform Benefits

  • Simple interface. Intuitive, easy to learn and use every day.
  • Contact organization. Keep all customer information in one place.
  • Convenient deal management. Track the sales process from start to finish.
  • Team collaboration. Communicate and collaborate more effectively on projects.

Features

  • Easy to use
  • User-friendly interface
  • Effective management
  • Process automation
  • Task organization
Capsule CRM
№15

KeyCRM

KeyCRM is a Ukrainian CRM for effective work with applications! Collect orders from all channels, manage communications and warehouse, analyze data. Optimize your business with KeyCRM!

Platform Benefits

  • Everything in one place. Orders from marketplaces, messengers and stores in one system, conveniently and quickly.
  • Automation of routine. Free up time to grow your business by automating order processing and communications.
  • Full business analytics. Control key performance indicators, make informed decisions.
  • Ukrainian support. Prompt assistance and advice from the KeyCRM team in Ukrainian.

Features

  • Ukrainian CRM
  • Order accounting
  • Warehouse accounting
  • Sales analytics
  • Customer communications
KeyCRM
№16

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and customer service in a single interface. Manage leads, automate processes, and increase profits with Agile CRM!

Platform Benefits

  • Single interface. Everything for sales, marketing, and support in one place, without switching between services.
  • Routine automation. Free up team time by automating routine customer request processing.
  • Personalized approach. Customize Agile CRM to fit your business needs for better customer service.
  • Improved communication. Coordinated work of sales, marketing, and service departments for satisfied customers.

Features

  • All in one place
  • User-friendly interface
  • Process automation
  • 24/7 customer support
  • Sales optimization
Agile CRM
№17

Less Annoying CRM

Less Annoying CRM is a simple CRM system created for small businesses. No unnecessary functions, only everything you need to effectively work with requests and customers. An ideal option for those looking for an extremely simple tool!

Platform Benefits

  • Intuitive interface. Easy to learn, simple to use, no hassle!
  • Convenient application management. All information in one place, quick access and updates.
  • Automation of routine. Forget about repetitive actions, focus on customers.
  • 24/7 customer support. We are always ready to help you solve any issues.

Features

  • Simple interface
  • Easy learning
  • Fast support
  • Affordable price
  • Focus on small business
Less Annoying CRM
№18

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales and lead management. Integrated with other Microsoft 365 and Copilot products to improve productivity and automate routine tasks.

Platform Benefits

  • Глибока інтеграція. Unified platform with Office 365 and other Microsoft services for seamless operation.
  • Copilot AI assistant. Increases productivity, automates routine tasks, and provides valuable insights.
  • Real-time analytics. Make informed decisions based on up-to-date sales data.
  • Personalized interaction. Create a unique experience for each client, increasing loyalty.

Features

  • Sales automation
  • Integration with Office 365
  • Artificial intelligence Copilot
  • Analytics and reports
  • Customer Support
Microsoft Dynamics 365 Sales
№19

Creatio (Sales)

Creatio (Sales) - a low-code CRM platform for automating sales and managing requests. Streamline processes, increase team efficiency, and improve customer experience. The perfect solution for automating work with requests of any complexity.

Platform Benefits

  • Automation. Speeds up processing, reduces costs, and increases accuracy.
  • Flexibility. Easily adapt to business needs, without programming.
  • Analytics. Reports and dashboards show trends, improve decisions.
  • Support. Creatio experts will help you configure and optimize.

Features

  • Process automation
  • No-code integration
  • User-friendly interface
  • Application management
  • Fast implementation
Creatio (Sales)
№20

Bitrix24

Bitrix24 - CRM and platform for teamwork. Manage leads, sales, projects, and communicate with clients from a single workspace. Automate business processes and increase productivity!

Platform Benefits

  • Single workspace. All customer information and communications in one place. Easily find what you need and track history.
  • Sales automation. Increases team efficiency by automatically assigning tasks and reminding about important things.
  • Contact center in Bitrix24. Process requests from all channels in one interface without losing a single client.
  • Project management. Plan, coordinate, and control project execution, integrated with the customer base.

Features

  • Lead automation
  • Effective customer management
  • Integration of communication channels
  • Convenient project management
  • All in one place
Bitrix24
№21

Nutshell

Nutshell is a straightforward CRM + email marketing for B2B. Streamline lead handling, automate communication, and boost sales. Perfect for teams seeking efficiency!

Platform Benefits

  • User-friendly interface. Easy to learn, quick to find what you need, time-saving.
  • Sales automation. Increases team productivity, less manual work.
  • Email marketing. Attract more customers, all in one place, effectively.
  • Reporting and analytics. Make informed decisions, track progress.

Features

  • Easy to use
  • Sales automation
  • Email marketing
  • B2B orientation
  • Lead centralization
Nutshell
№22

Odoo CRM

Odoo CRM - a part of the powerful Odoo ERP system. Efficiently manage leads, sales, and customer base in a single environment. Optimize business processes and boost team productivity with Odoo CRM! benefit1 - Seamless Integration

Platform Benefits

  • Зручна інтеграція. Odoo CRM - part of ERP, everything is connected.
  • Sales Automation. Increase profits by automating routine tasks.
  • All-in-One Place. Customer handling, tasks, communication in Odoo.
  • Data Transparency. Full history of interactions with customers.

Features

  • User-Friendly Interface
  • Sales Automation
  • Data Centralization
  • Flexible Customization
  • Integration with Odoo
Odoo CRM
№23

SalesDrive

SalesDrive - CRM for online stores. Automate order processing, integrate with marketplaces, delivery services, payment systems and warehouse. Optimize work with applications and increase sales!

Platform Benefits

  • Integration with marketplaces. Manage all orders from different platforms in one place - easily and efficiently.
  • Logistics automation. Optimize delivery and warehousing for fast order fulfillment.
  • Sales increase. SalesDrive will help you better serve customers and increase profits.
  • Analytics and reports. Get a complete picture of your business for informed decision making.

Features

  • Sales automation
  • Convenient CRM for eCommerce
  • SalesDrive Integrations
  • 24/7 support
  • Accounting for applications easily
SalesDrive
№24

Binotel SmartCRM

Binotel SmartCRM: CRM for efficient work with applications. 360° customer card, analytics, tasks and integration with Binotel PBX. Optimize application processing and increase customer loyalty!

Platform Benefits

  • 360° customer profile. All customer information in one place for quick service.
  • Performance analytics. Track key metrics to improve business processes.
  • Integration with PBX. Automate call processing and increase team efficiency.
  • Task automation. Creating and controlling task execution for coordinated work.

Features

  • 360° customer profile
  • Sales analytics
  • Task automation
  • Integration with PBX
  • User-friendly interface
Binotel SmartCRM
№25

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM system for sales automation. Effectively manage leads, build sales funnels, analyze data and increase profits. The perfect solution for improving application handling.

Platform Benefits

  • Sales growth. Salesforce increases the conversion of leads into deals, improving profits.
  • Personalization. Create a unique experience for each client, building loyalty.
  • Data analysis. Get deep business insights for decision making.
  • Automation. Optimize routine tasks, freeing up time for development.

Features

  • Sales automation
  • Convenient sales funnel
  • Detailed data analytics
  • Integration with services
  • 24/7 customer support
Salesforce Sales Cloud
№26

SugarCRM

SugarCRM - Flexible open source CRM, ideal for B2B sales. Automate lead management, improve customer relationships, and increase profits. Optimize your sales with SugarCRM!

Platform Benefits

  • Flexibility of settings. Customize to the needs of your business, not the other way around. Adapt SugarCRM to unique processes.
  • Open source. Integrate with any other tools. Expand functionality.
  • B2B sales optimization. Clear analytics, deal tracking, increased sales team efficiency.
  • Convenient collaboration. Teamwork on deals. A single space for sharing information and documents.

Features

  • Open source CRM
  • B2B automation
  • Flexible setup
  • API integrations
  • Lead processing
SugarCRM
№27

Copper

Copper CRM is a powerful CRM system, tightly integrated with Google Workspace. It is ideal for handling applications, as it works directly in your Gmail, simplifying the workflow and increasing team productivity.

Platform Benefits

  • Integration with Gmail. All communication with customers in one place, without switching between tabs.
  • Saving time. Automation of routine tasks, frees up time for sales.
  • Clear interface. Easy to use, does not require lengthy training.
  • Sales improvement. Increasing the number of deals due to data organization.

Features

  • Integration with Gmail
  • Sales automation
  • Customer accounting
  • Reporting and analytics
  • Team collaboration
Copper
№28

NetHunt CRM

NetHunt CRM is a CRM right in Gmail! Manage leads, build sales funnels, and automate processes without leaving your email. The perfect solution for efficiently handling requests and customers.

Platform Benefits

  • Everything in Gmail. Manage leads, deals, and tasks without leaving Gmail.
  • Sales automation. Set up sales funnels and automated actions for efficiency.
  • Convenient integration. Easily connect other Google services and third-party apps.
  • Analytics and reports. Get valuable insights into team performance and sales trends.

Features

  • CRM in Gmail
  • Convenient integration
  • Sales automation
  • Lead management
  • Sales funnels
NetHunt CRM
№29

Close

Close - CRM designed for sales teams that focus on calls and automated email campaigns. Optimize lead processing, increase productivity, and close more deals with Close!

Platform Benefits

  • Increased sales. Close helps you sell more by processing leads more efficiently.
  • Communication automation. Save time by automating email series and calls.
  • Convenience for salespeople. An intuitive interface designed for productive sales department work.
  • Full control over deals. Track every deal from start to successful completion.

Features

  • Sales automation
  • User-friendly interface
  • Telephony integration
  • Effective email distribution
  • Sales funnel analytics
Close

CRM Comparison Table

# CRM Name Type of Business Key Functions Free Version Starting Price
1LP-CRMProduct business, e-commerce, servicesSales automation, application processing, customer managementFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, suppliersDropshippers, orders, paymentsFree for the first 100 leadsfrom $5/month
3Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
4Vtiger CRMSmall business, enterprisesSales, marketing, supportTest 15 daysfrom $15/month per user
5ApptivoSmall Business, SMBCRM, automation, integrationFree trialfrom $15/month per user (annual payment) or $20/month monthly
6PipedriveSmall business, salesSales pipeline, deals, conversionTest 14 daysfrom $14.90/month per user
7InsightlySmall business, medium businessCRM, projects, automation14 day testfrom $29/month per user
8Freshworks CRM (Freshsales)Small business, salesSales automation, communication, AI assistantFree planfrom $9/month per user
9HubSpot CRMSmall business, startupsFree CRM, automation, integrationFree planfrom $20/month per user
10SuiteCRMSmall, medium businessOpen source, customization, automationOpen source software (free)from $0/month (self-hosted)
11amoCRMSmall business, salesMessengers, automation, sales14 day trialfrom $15/month per user
12Streak CRMSmall business, salesGmail integration, sales pipelines, deal trackingFree planfrom $59/month per user
13OneBox OSSmall, medium businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
14Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
15KeyCRMSmall business, eCommerceApplications, communications, warehouseTest 14 daysfrom $19/month
16Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/user/month
17Less Annoying CRMSmall business, entrepreneursSimplicity, customers, contactsTest 30 days$19/month per user
18Microsoft Dynamics 365 SalesSmall, medium, largeDeals, customers, analytics30 day trialfrom $65/month per user
19Creatio (Sales)B2B, B2C, salesSales automation, request management, low codeFree trial accessprice on request
20Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
21NutshellB2B, sales, marketingCRM, email marketing, automation14-day trialfrom $16/month per user
22Odoo CRMSmall Businesses, EnterprisesDeal Management, Automation, IntegrationOne App Free (CRM for free)from €24.90/month per user
23SalesDriveOnline stores, eCommerceOrder automation, integration, sales optimizationTest 14 daysfrom 349 UAH/month
24Binotel SmartCRMSmall, medium business360° card, automation, integration-from 399 UAH/month per employee
25Salesforce Sales CloudAll industries, salesSales automation, lead management, data analysis30 days trialfrom $25/month per user
26SugarCRMB2B sales, marketingOpen source, flexibility, B2B salesFree testfrom $49/month per user
27CopperSmall business, salesIntegration, Gmail, automationTest 14 daysfrom $29/month per user
28NetHunt CRMSmall business, startupsGmail CRM, sales funnels, process automation14 day trialfrom $24/month per user
29CloseSales departments, B2BCalls, email campaigns, automationTest for 14 daysfrom $49/month per user

FAQ

? What is request management software?
It is a tool for processing customer requests, leads, and more
? Why does a business need such a tool?
Optimizes processes, increases customer satisfaction, increases sales
? What are the main functions of request software?
Collection, distribution, processing, analysis of requests, automation
? What are the benefits of using the software?
Saving time, improving communication, increasing efficiency
? How to choose the best software?
Consider business needs, budget, integration, scalability