TOP 29 CRMs for Customer Management in Ukraine

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, keep track of orders and calculate their payments. Optimize your business!

Platform Benefits

• Automation of dropshipping. Forget about manual order processing and payments to dropshippers. CPAshka will do everything for you.
• Accurate profit accounting. Control finances, see the real profit from each dropshipper and order.
• Convenient dropshipper management. Easily add, edit and control partners in one place. Automatic calculation of payments.
• Saving time and money. Optimize work, reduce personnel costs and increase profits.

Characteristics

• Automation of dropshipping
• Calculation of dropshippers
• User-friendly interface
• Reporting and analytics
• Integration with platforms

LP-CRM - CRM system designed for product business, e-commerce and services. Optimize customer processing, increase sales and automate business processes with LP-CRM!

Platform Benefits

• Зростання продажів. Automate the sales funnel, increase conversion and profit.
• Automation of routine. Forget repetitive tasks, focus on strategy.
• Real-time analytics. Track key indicators, make informed decisions.
• 24/7 support from LP-CRM. Get quick help and problem solving at any time.

Characteristics

• Sales automation
• User-friendly interface
• Integrations with services
• Analytics and reports
• Customer support

Vtiger CRM - a unified platform for Sales, Marketing, and Help Desk. Optimize customer interactions, increase sales, and improve support with this powerful CRM solution. Everything in one place for efficient business management!

Platform Benefits

• Єдина платформа. Sales, Marketing, and Help Desk in one place for efficient operation.
• Easy-to-understand interface. Easy navigation and intuitive design for quick learning.
• Sales automation. Optimize the sales funnel and increase profits effortlessly.
• 24/7 support. Always there to help you resolve any issues.

Characteristics

• Sales automation
• Marketing tools
• Customer support
• Unified platform
• Channel integration

OneBox OS - CRM/ERP platform for comprehensive business automation. Manage sales, telephony, warehouse and document management in a single system. Optimize customer processing and increase efficiency!

Platform Benefits

• Everything in one place. Manage sales, warehouse, documents and telephony in a single OneBox OS platform.
• Automation of routine. OneBox OS automates business processes, saving you time and money.
• Clear analytics. Get clear reports for informed decision making with OneBox OS.
• Flexibility of settings. Customize OneBox OS to fit your business needs, not the other way around.

Characteristics

• Everything in one place
• Business automation
• Flexibility of settings
• 24/7 customer support
• Integration with telephony

Close - CRM for sales that will help your team close more deals. Focus on calls, automated email newsletters, and powerful analytics. Optimize your sales funnel and increase profits!

Platform Benefits

• Integration of calls. Call and record conversations directly in Close. No switching between apps! Communication history is always at your fingertips.
• Email automation. Create email sequences to avoid losing potential customers. Save time on routine tasks.
• Sales reports. Track key performance indicators of your team. Make informed decisions based on data.
• Simple interface. Intuitive design that is easy to learn. Focus on sales, not on learning how to work with the program.

Characteristics

• Sales automation
• One-click calls
• Email newsletters
• Reporting for the team
• Integration with mail

Binotel SmartCRM - CRM by Binotel, designed for efficient customer handling. 360° customer card, powerful analytics, tasks, and integration with PBX to improve communications and automate sales.

Platform Benefits

• 360° customer profile. The entire communication history in one place, quick access to information.
• Sales automation. Increased efficiency and faster deal closure.
• Integration with telephony. One-click calls, call recordings, call analytics.
• Convenient analytics. Track key metrics, make informed decisions.

Characteristics

• 360° customer card
• Sales analytics
• Tasks and reminders
• PBX integration
• User-friendly interface

Less Annoying CRM (LACRM) - a simple CRM system for small businesses. No complex features, just everything you need to manage customers and deals. Easy start, quick learning, affordable price. Ideal for those looking for simplicity and efficiency.

Platform Benefits

• Intuitive interface. Easy to learn, no special skills required. Quick start for your team.
• Contact organization. All customer information in one place, convenient search and filtering.
• Automation of routine. Forget about repetitive tasks, focus on business development.
• Affordable price. Transparent cost without hidden fees, ideal for small businesses.

Characteristics

• Intuitive interface
• Easy team training
• Sales automation
• Convenient customer accounting
• Support seven days a week

Streak CRM is a CRM system that integrates directly into Gmail. Create custom sales funnels, track correspondence, and manage clients without leaving your familiar email interface.

Platform Benefits

• All in Gmail. Manage clients directly from your email, without switching between applications.
• Customizable pipelines. Optimize workflows to meet the needs of your business.
• Easy integration. Quickly connect other tools for efficient operation.
• Collaboration. The team works together with access to up-to-date information.

Characteristics

• Integration with Gmail
• Custom sales funnels
• Easy customer management
• Automation of routine tasks
• Convenient team collaboration

Microsoft Dynamics 365 Sales - Microsoft's CRM system for sales automation. Deep integration with Office 365 and Copilot increases productivity, allowing you to build strong customer relationships and increase profits.

Platform Benefits

• Integration with Microsoft 365. Familiar interface and smooth operation with Word, Excel, Outlook.
• Copilot AI assistant. Artificial intelligence helps analyze data and generate reports.
• Increased sales. Optimize the sales funnel and increase conversion rates.
• Centralized data. All customer information in one place for better service.

Characteristics

• Sales automation
• Integration with 365
• Copilot for analysis
• Personalized experience
• Improved customer relationships

Apptivo - CRM system for SMB with a wide range of business applications. Streamline sales, marketing, projects, and customer support in one place. Ideal for customer base management and business process automation.

Platform Benefits

• Sales growth. More deals through effective organization and analysis of customer data.
• Data centralization. All customer information in one place for quick access.
• Automation of routine. Reducing time on repetitive tasks, focus on development.
• Convenient solution for SMB. Everything you need to manage your business in one affordable suite.

Characteristics

• CRM for SMB
• Full set of applications
• Sales automation
• 24/7 customer support
• Flexible integration

SugarCRM is a flexible open-source CRM system designed for B2B sales. It allows you to customize the system to meet the needs of your business and effectively manage customer relationships.

Platform Benefits

• Open source. Full freedom of customization and integrations, data control.
• B2B focus. Tools tailored specifically for complex B2B sales.
• Sales automation. Increase team efficiency and accelerate deal closing.
• Flexible platform. Adapts to the unique needs of your business, not the other way around.

Characteristics

• Open source
• B2B orientation
• Flexible customization
• Sales automation
• Customer analytics

amoCRM - CRM system with an emphasis on messengers. Automate sales through chat funnels, connect chatbots, and conduct omnichannel dialogues with customers in one place. Ideal for efficient request processing!

Platform Benefits

• Chat funnels. Automate communication, lead customers to deals more efficiently without missing a single request.
• Omnichannel. All messages from messengers and social networks in one window, quick response to customers in the usual way.
• Assistant bots. Automate routine tasks, answer typical questions 24/7, freeing up managers' time.
• Intuitive interface. Easy to learn, intuitive management of contacts, deals and communications.

Characteristics

• Convenient CRM for business
• Sales automation
• Effective communication
• Omnichannel in action
• Integration with messengers

HubSpot CRM - Free CRM for customers. Marketing, sales and support in one platform! Streamline customer processing and increase profits. Everything you need to grow your business!

Platform Benefits

• Free CRM core. Start with free tools, scale as you grow.
• All data in one place. One platform for marketing, sales and support.
• Clear analytics. Easily track key business performance indicators.
• Automation of routine. Free up your time by automating everyday tasks.

Characteristics

• Free CRM system
• Sales automation
• Integration with marketing
• User-friendly interface
• 24/7 customer support

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place! Optimize your business with KeepinCRM.

Platform Benefits

• Convenient interface. Easy to learn, intuitive, minimum time for adaptation.
• Sales optimization. Track deals, manage leads, increase profits.
• Automation of routine. Save time on daily tasks, focus on business development.
• Financial control. Keep track of expenses, income and analyze profitability.

Characteristics

• Easy to use
• For small business
• Sales automation
• Customer accounting 360°
• Integration with the warehouse

Keap (formerly Infusionsoft) - CRM with powerful marketing automation, designed specifically for entrepreneurs. Streamline your sales funnel, attract more customers, and automate routine tasks. The perfect solution for small businesses.

Platform Benefits

• Sales automation. Free up time from routine to focus on business development.
• Single space for customers. All customer information in one place, always at your fingertips.
• Personalized marketing. Create unique offers for each client.
• Profit growth. Keap helps attract more customers and increase sales.

Characteristics

• Sales automation
• Simple customer management
• Convenient marketing
• Support for entrepreneurs
• CRM for small business

monday sales CRM - flexible CRM system for sales departments based on monday.com. Customize to your needs, automate processes and increase sales. The perfect solution for teams of any size.

Platform Benefits

• Automation of routine. Forget about manual tasks, focus on sales!
• Data centralization. All customer information in one place.
• Clear analytics. Track progress and improve results.
• Easy integration. Works seamlessly with other tools.

Characteristics

• Flexible configuration
• Sales automation
• Integration with monday.com
• Reporting and analytics
• Team collaboration

KeyCRM is a Ukrainian CRM system for business. It collects orders from all channels (marketplaces, social networks, websites), organizes communications with customers, keeps track of inventory and provides analytics for effective sales management.

Platform Benefits

• All channels in one. Manage orders from Prom, Rozetka, Shopify, etc. in one place.
• Convenient communication. Communicate with customers via messengers and email with KeyCRM.
• Warehouse accounting. Control product balances and avoid shortages thanks to KeyCRM.
• Detailed analytics. Analyze sales, customers, and advertising effectiveness for business growth.

Characteristics

• All channels in one window
• Convenient order tracking
• Sales automation
• Warehouse accounting
• Ukrainian support

Bitrix24 is a CRM and workspace in one! Manage sales, process customer requests through the contact center, plan projects and automate business processes. Everything you need to work effectively with customers in one place.

Platform Benefits

• Everything in one place. Sales management, tasks, chat - all in Bitrix24.
• Sales automation. Free up time for important deals by automating routine tasks.
• Convenient communication. Communicate with customers through any channel.
• Simple project management. Collaboration and task execution control.

Characteristics

• Sales automation
• Integration with mail
• Task management
• Reporting and analytics
• Cloud solution

NetHunt CRM is a CRM for Gmail. Manage leads, sales funnels, and automate processes without leaving your inbox. A convenient solution for effective work with clients directly in your Gmail!

Platform Benefits

• Gmail integration. All clients and deals in your familiar email, without switching between tabs.
• Sales automation. Forget about routine, set up automatic action chains.
• Increased sales. Effective customer management brings more deals and profit.
• User-friendly interface. Intuitive, easy to learn and get started.

Characteristics

• Gmail integration
• Sales automation
• Sales funnels
• Lead management
• User-friendly interface

Pipedrive - CRM built to drive deal conversion. Visualize your sales pipeline, track every stage, and close more deals! Intuitive and effective CRM to grow your business.

Platform Benefits

• Visual pipeline. Easily track deals and their status at each stage.
• Sales automation. Free up time from routine, focus on deals.
• Revenue forecasting. Accurate sales forecasts for planning and development.
• User-friendly interface. Intuitive, easy to learn and use.

Characteristics

• Intuitive interface
• Sales visualization
• Automation of routine
• Reporting and analytics
• Integrations with tools

SuiteCRM - An open-source CRM that gives you complete control over your data and business processes. Extensive customization options make it an ideal choice for any business looking for a flexible and powerful customer management solution.

Platform Benefits

• Open source. Full freedom of customization and integration, without license restrictions.
• Cost savings. No license fees, only support fees if needed.
• Flexible adaptation. Customize the platform to meet the needs of your business.
• Advanced features. Automate sales, marketing and customer support in one place.

Characteristics

• Open source
• Flexible customization
• Sales automation
• Customer support
• Integration with services

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email, and AI assistant. Increase sales and improve customer relationships with automation and intelligent tools.

Platform Benefits

• All in one place. Phone, mail, AI - everything for customer communication in one platform.
• Clear interface. Intuitive, easy to learn and start working.
• Sales automation. The AI assistant takes over the routine, increasing the efficiency of the team.
• More satisfied customers. Personalized approach and quick response to requests.

Characteristics

• Intuitive interface
• Built-in telephony
• Sales automation
• AI to improve sales
• Full customer overview

Odoo CRM is a powerful CRM system integrated into the Odoo ERP ecosystem. Manage sales, automate marketing, improve customer service - all in one place! Optimize customer relations and increase profits with Odoo CRM.

Platform Benefits

• Цілісний огляд. All deal and contact information in one place.
• Sales automation. Simplifies routine tasks, increasing team efficiency.
• Integration with Odoo. Seamless operation with other ERP modules for better coordination.
• Performance analysis. Get reports and forecasts for informed decision-making.

Characteristics

• Sales automation
• User-friendly interface
• Comprehensive solution
• Data analysis
• Customer support

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Integrations with popular services automate sales and marketing, helping to build strong customer relationships.

Platform Benefits

• Sales growth. Optimize the sales funnel, increase conversion, and build strong relationships.
• Project management. Track project progress, collaborate, and complete tasks on time.
• Integrations. Easily connect your favorite tools for seamless operation.
• Personalization. Customize the system to meet the needs of your business for maximum efficiency.

Characteristics

• CRM for SMB
• Project management
• Integrations
• Simple interface
• Customer support

Agile CRM - A CRM system that integrates sales, marketing, and service into one convenient interface. Optimize customer management and increase profits with Agile CRM!

Platform Benefits

• All in one place. Sales, marketing, and support are unified for efficiency.
• Clear interface. Easy to learn, simple to operate, quick results.
• Automation of routine tasks. Free up time for business development, not repetition.
• Profit growth. More customers, better service = greater profit.

Characteristics

• All in one place
• Business automation
• User-friendly interface
• 24/7 support
• Flexible pricing

Copper CRM is the perfect CRM system for Google Workspace, especially Gmail. Deep integration with Google allows you to effectively manage customers without leaving your usual email interface. Optimize sales and communication with Copper!

Platform Benefits

• Integration with Gmail. All customer information directly in your email, without switching.
• Sales automation. Copper automatically keeps records and updates data on deals.
• User-friendly interface. Easy to use, even for beginners in Google Workspace.
• Reporting and analytics. Get clear reports for making informed decisions.

Characteristics

• Integration with Gmail
• Sales automation
• Deal tracking
• Contact management
• User-friendly interface

Nutshell - CRM and email marketing in one! Ideal for B2B teams looking to streamline sales processes and automate customer communication. Ease of use and efficiency are guaranteed!

Platform Benefits

• Easy to understand interface. Easy to learn and start selling right away, no complicated settings.
• Built-in email marketing. Send personalized emails and track their performance in one place.
• Sales automation. Focus on deals, not routine tasks. Automatic reminders and reports.
• Full B2B support. Specially designed for the needs of B2B teams, easy contact and deal management.

Characteristics

• Easy to use
• Email marketing
• B2B solution
• Convenient CRM system
• Sales automation

Creatio Sales - low-code CRM platform for automating sales of any complexity. Optimize the sales funnel, manage leads and customers, increase team efficiency with process automation. An ideal solution for improving customer handling.

Platform Benefits

• Sales automation. Increase profits with fast and efficient sales processes.
• Low-code platform. Easily adapt the system to business needs without programming.
• Process management. Optimize customer interaction at every stage.
• 360° customer profile. All customer information in one place for better service.

Characteristics

• Low code: fast adaptation
• Sales/marketing automation
• Single customer profile
• Analytics and reports
• Turnkey processes

Salesforce Sales Cloud - #1 CRM for sales leaders. Build a powerful sales funnel, automate processes, and get deep analytics. Increase your business profits today!

Platform Benefits

• Increased sales. Increase profits through better organization and analysis of customer data.
• Effective collaboration. Share information for seamless teamwork.
• Data analysis. Get valuable insights for informed decision making and forecasting.
• Personalized approach. Meet the needs of each client through personalized service and offers.

Characteristics

• Sales automation
• Reporting and analytics
• Contact management
• Improved service
• Cloud CRM system