Select a CRM for Your Processes

Top 10 CRMs for tracking inquiries in Ukraine

CRM Rating for Effective Customer Inquiry Handling

Select a CRM for Your Processes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate order, customer, and dropshipper accounting. Simplify application processing and increase profits with your online store!

Advantages

  • Accounting for dropshippers. Automatic calculation of payments and balances, minimizes manual labor.
  • Time saving. All data in one place, quick access to information.
  • Performance analysis. Track dropshipper profitability and optimize strategy.
  • Easy integration. Easily connect to your online store and other services.

Functionality

  • Accounting automation
  • User-friendly interface
  • Counting dropshippers
  • Real-time reporting
  • Integration with platforms
CPAshka
№2

LP-CRM

LP-CRM - CRM system designed for product business, e-commerce and services. Optimize call accounting, automate sales and increase profits! User-friendly interface and wide possibilities.

Advantages

  • Sales increase. Automation of the sales funnel, customer segmentation and analytics for profit growth.
  • Communication optimization. The entire history of communication with the client in one place, quick answers and a personalized approach.
  • Convenient order tracking. Control of order status, inventory management and integration with delivery in LP-CRM.
  • Automation of routine. Save time on repetitive tasks by letting LP-CRM do it for you.

Functionality

  • Sales automation
  • User-friendly interface
  • Customer accounting
  • Appeal analytics
  • API integration
LP-CRM
№3

Close

Close - CRM for effective sales. Optimize team work with calls and email newsletters. Automation, integration and analytics on one platform. Ideal for increasing conversion of inquiries into deals.

Advantages

  • Більше дзвінків, більше угод. With Close, you do more sales actions without wasting time on routine.
  • Automatic email series. Attract potential customers with consistent selling messages.
  • All in one place. All communication with customers: calls, emails, notes - in Close.
  • Sales predictability. Close gives transparency to the sales funnel for accurate revenue forecasting.

Functionality

  • Intuitive interface
  • Convenient call accounting
  • Email marketing automation
  • Effective deal control
  • Fast integration with VoIP
Close
№4

Agile CRM

Agile CRM - a comprehensive CRM system for recording requests, combining sales, marketing, and service in one intuitive interface. Optimize customer relations and increase your business efficiency!

Advantages

  • All in one place. Sales, marketing, and service - a single platform for efficient work.
  • Improved communication. Easy information exchange between departments for coordinated actions.
  • Automation of routine. Free up the team's time from repetitive tasks, focus on development.
  • Increased customer loyalty. Personalized approach and quick response to needs.

Functionality

  • Request accounting
  • Sales + marketing
  • Process automation
  • User-friendly interface
  • Customer support
Agile CRM
№5

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system for tracking requests with integrated telephony, email and AI assistant. Automate sales, track leads and improve customer communication in one place.

Advantages

  • Everything in one place. Phone, email and AI in one platform for effective communication and analytics.
  • Increased productivity. Automate routine to focus on sales and customers.
  • Clear analytics. Get clear reports and forecasts for informed decision-making.
  • Improved interaction. AI assistant personalizes communication with each client.

Functionality

  • 24/7 call accounting
  • Telephony integration
  • AI sales assistant
  • Routine automation
  • User-friendly interface
Freshworks CRM (Freshsales)
№6

Zoho CRM

Zoho CRM - cloud-based CRM for managing requests, automating sales, marketing, and service. Optimize request processing and improve customer interaction with powerful Zoho CRM tools.

Advantages

  • Growth of sales. Automation of routine tasks, improved communication with customers, increased conversions.
  • Effective marketing. Personalized campaigns, analysis of results, attracting new customers.
  • Service improvement. Fast support, request tracking, satisfied customers = loyalty.
  • Unified Zoho platform. Integration of sales, marketing, and service in one cloud.

Functionality

  • Sales automation
  • User-friendly interface
  • Flexible settings
  • Integration with services
  • 24/7 customer support
Zoho CRM
№7

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Keep track of requests, manage leads, sales funnels, and automate processes directly from your email. The perfect solution for effective customer relationship management!

Advantages

  • Everything in Gmail. Manage sales and customer support directly from your email, without switching between tabs.
  • Sales funnel. Visualize the customer journey and optimize each stage to increase profits.
  • Automation of routine. Automate correspondence and tasks so the team can focus on the main thing.
  • Complete customer history. Keep all communication and data in one place for a personalized approach.

Functionality

  • Integration with Gmail
  • Lead tracking
  • Sales automation
  • Sales funnels
  • Ease of use
NetHunt CRM
№8

Nutshell

Nutshell: simple CRM + email marketing for B2B teams. Optimize lead tracking, automate mailings and increase sales. The perfect solution for managing your customer base and improving relationships with business partners.

Advantages

  • Intuitive interface. Easy to learn and use, increases team productivity.
  • Effective email marketing. Attract customers with targeted mailings, increase sales.
  • Centralized data management. All customer information in one place, easy access.
  • Powerful analytics. Reports and dashboards for informed decision-making.

Functionality

  • Easy to use
  • B2B sales
  • Email marketing
  • Automation
  • Lead tracking
Nutshell
№9

monday sales CRM

monday sales CRM - a flexible CRM based on monday.com, designed to optimize lead management and improve the efficiency of sales teams. Automate processes, track progress, and improve customer interaction in one place.

Advantages

  • Легка адаптація. Customize to your business needs without code.
  • Transparent control. Track progress and results in real time.
  • Teamwork. Effective collaboration, data sharing in one place.
  • Sales growth. Optimize the sales funnel, increase profits.

Functionality

  • Flexibility based on monday.com
  • Convenient lead management
  • Sales automation
  • Improved collaboration
  • Easy CRM setup
monday sales CRM
№10

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Accounting for clients, tasks, deals, warehouse and finances in one system. Ideal for tracking requests and effective work with clients.

Advantages

  • All in one place. Manage clients, tasks, deals and finances in KeepinCRM.
  • Clear interface. Easy to learn to work, even without experience in similar systems.
  • Sales optimization. Track deals, increase profits, analyze performance.
  • Automation of routine. Forget about papers, KeepinCRM takes over repetitive tasks.

Functionality

  • Simple interface
  • Customer accounting
  • Sales automation
  • Task management
  • Financial accounting
KeepinCRM

CRM Comparison Table

# Platform Main Direction What It Can Do Free Tier Approximate Price From
1CPAshkaDropshippers, online storesOrders, customers, dropshippersFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, eCommerce, servicesSales automation, call accounting, profit analysisFree version up to 50 orders per monthfrom $9/month
3CloseSales, marketing, SaaSCalls, email newsletters, automationTest 14 daysfrom $49/month per user
4Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
5Freshworks CRM (Freshsales)SMB, startupsSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
6Zoho CRMSmall business, enterprisesSales automation, marketing, serviceFree plan (up to 3 users)from $20/month per user
7NetHunt CRMSmall business, salesGmail integration, automation, leads14-day trialfrom $24/month per user
8NutshellB2B, sales, marketingCRM, email marketing, automation14 day trialfrom $16/month per user
9monday sales CRMSmall business, salesAutomation, tracking, interactionFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10KeepinCRMSmall, medium businessClients, deals, tasksTest 7 daysfrom 290 UAH/user/month

Questions and Answers

? What does the customer platform offer?
Communication optimization, data centralization, process automation, and increased customer satisfaction
? What problems does such a platform solve?
Information gathering and analysis, sales support, marketing automation, service improvement
? How is automating application processing useful?
Reduces processing time, increases accuracy, and improves customer satisfaction
? What features are important for Ukrainian businesses?
Integration with local services, Ukrainian language support, compliance with legislation
? Top automation solutions. Where to find them?
View reviews and ratings, considering the needs of your business, and consult with consultants