The Best CRMs for Call Tracking: TOP 14 Systems

CPAshka is a CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders, and calls. Optimize your business with CPAshka!

Business Benefits

• Accounting for dropshippers. Automatic calculation and convenient statistics for scaling.
• Convenient order management. Optimize order processing from dropshippers in one place.
• Payment automation. Fast and transparent settlements with partners, minimizing errors.
• Sales analytics. Reporting on the effectiveness of dropshippers and CPAshka profit.

Main Parameters

• Call and order tracking
• Dropshipping automation
• Dropshipper calculation
• User-friendly CPAshka interface
• Integration with postal services

LP-CRM is a CRM system for product business, e-commerce and services. Effective accounting of calls, customer base and deals in one place. Optimize sales and improve service with LP-CRM!

Business Benefits

• Increasing sales. LP-CRM helps to analyze calls, find opportunities and increase profits.
• Optimization of communications. Convenient platform for managing all customer contacts, no call will be lost.
• Automation of routine. LP-CRM automates repetitive tasks so you can focus on growing your business.
• Detailed call analytics. Get a complete picture of call performance and improve the performance of managers.

Main Parameters

• Convenient call accounting
• Sales automation
• Efficiency analytics
• Integration with platforms
• Customer support 24/7

amoCRM - A CRM system that emphasizes communication through messengers. Automate call tracking, build chat sales funnels, use chatbots, and manage all customer dialogues in one place. Ideal for companies that value speed and personalization in communication.

Business Benefits

• Convenient call tracking. The entire communication history in one place, easy to find the necessary information.
• Omnichannel communications. Communicate with customers in any channel: chats, messengers, calls.
• Sales automation. Chatbots and sales funnels automate routine tasks, increasing conversion rates.
• Integration with messengers. Connect amoCRM with your favorite messengers for effective work with customers.

Main Parameters

• Call tracking in CRM
• Integration with messengers
• Chat sales funnels
• Omnichannel communications
• Automation with amoCRM

Capsule CRM - lightweight CRM, ideal for tracking calls, contacts, deals and projects. Organize your sales and communications in one place. Optimize customer relations and increase team efficiency!

Business Benefits

• Contacts are organized. The entire history of customer interaction in one place, easy search.
• Deals under control. Track deal progress, increase sales.
• Projects without chaos. Manage tasks, deadlines, and resources efficiently.
• Simple integration. Easily connect the services and tools you need.

Main Parameters

• Simple interface
• Call accounting
• Deal management
• Contacts and projects
• Integration with tools.

Insightly: CRM with project management for SMBs. An integrated platform for managing customers, sales, and projects. An excellent choice for call tracking and business process optimization.

Business Benefits

• Convenient customer accounting. Complete history of communication with clients in one place, improve relationships.
• Effective project management. Organize tasks, track progress, and achieve results.
• Integration with favorite tools. Easily connect Insightly with your usual services.
• SMB support. A solution designed specifically for the needs of small and medium-sized businesses.

Main Parameters

• Call tracking: simple and clear
• Integration with mail
• Project management
• SMB customer support
• Call performance analytics

Agile CRM: A CRM system that unites sales, marketing, and service in a single interface. An ideal solution for call tracking and customer base management. Boost communication efficiency!

Business Benefits

• Single interface. Manage sales, marketing, and service in one place.
• Call automation. Save time and improve call handling.
• Improved communication. Customer connection becomes simpler and more efficient.
• Increased sales. Optimize processes to increase profits.

Main Parameters

• Call tracking
• Sales/Marketing integration
• Agile CRM: All-in-one
• User-friendly interface
• Process automation

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant, ideal for call tracking and analysis. Streamline customer communications, automate routine tasks, and increase sales.

Business Benefits

• Built-in telephony. Call customers directly from Freshsales, save time and money.
• Effective email marketing. Send personalized emails, track opens and clicks.
• Freddy AI assistant. Automate routine tasks, get valuable insights.
• Holistic customer overview. All communication history in one place, improve relationships.

Main Parameters

• Call tracking
• Built-in telephony
• Email integration
• AI assistant
• Sales automation

Pipedrive - CRM to increase deal conversion. Visualize the sales funnel, track calls, and manage contacts. Clear structure, easy start, focus on results.

Business Benefits

• Increased sales. Pipedrive focuses on deal conversion, helping your team close more deals.
• Visualization of the funnel. Clear overview of the sales process, identify problem areas and improve strategy.
• Automation of routine. Free up time to communicate with customers by automating repetitive tasks.
• Easy to use. The intuitive interface allows you to quickly adapt and start working effectively.

Main Parameters

• Call accounting in CRM
• Pipedrive: conversions!
• Visual deals
• Easy to use
• Call reporting

Nutshell: CRM for B2B teams that combines CRM and email marketing. A convenient system for recording calls and effectively working with clients. Increase sales and improve communication with Nutshell!

Business Benefits

• Convenient call recording. Nutshell records all calls so you don't miss anything and analyze the effectiveness of communications.
• Simple contact management. Organize your customer base in one place to easily find the information you need.
• Effective email marketing. Send personalized emails, automate mailings, and track results.
• Clear analytics. Get clear reports on sales and team activity to make informed decisions.

Main Parameters

• Easy to use
• B2B focus
• Email marketing
• Call recording
• Sales reporting

Apptivo: CRM system with a wide range of business applications for small and medium-sized businesses (SMBs). Manage customers, sales, projects and more in one place. Effective call accounting to improve customer communication.

Business Benefits

• Effective accounting. Track calls, improve customer communication, and increase sales.
• Automation. Automate routine tasks to focus on business development.
• Call analytics. Get valuable call data to make informed decisions.
• Integration. Easily integrate with other Apptivo tools for comprehensive work.

Main Parameters

• Call accounting: simple, reliable
• CRM for small business
• Integration with Apptivo
• User-friendly interface
• Sales automation

KeyCRM - Ukrainian CRM for tracking calls and orders from all channels. Integrate telephony, manage customer communications, maintain inventory accounting, and analyze performance. All in one place!

Business Benefits

• Customer Communication. All calls and messages in one place, quick access to communication history.
• Efficient Accounting. Control sales, expenses, and profit with accurate KeyCRM reports.
• Work Optimization. Automation of routine tasks frees up time for business development.
• All in one place. Orders, warehouse, communications, and analytics in a single KeyCRM platform.

Main Parameters

• Call Tracking
• Convenient CRM for sales
• Ukrainian Support
• Communication Analytics
• Orders from all channels

Odoo CRM is a CRM module in the Odoo ERP system, ideal for call tracking, customer management, and sales automation. Integration with other Odoo modules provides a comprehensive approach to business management.

Business Benefits

• Call integration. Automatic call recording, routing, and analysis without switching between applications.
• Single platform. All customer and communication data in one Odoo ERP location.
• Call analytics. Get reports on team performance and call effectiveness.
• Odoo Convenience. Simple interface, setup, and scaling as needed.

Main Parameters

• Call Accounting
• ERP integration
• Sales automation
• Reporting and analytics
• Odoo CRM - modularity

KeepinCRM is a simple CRM for small and medium businesses. Customers, tasks, deals, warehouse and finance in one place. Special attention - to call accounting for effective customer communication management.

Business Benefits

• Saving time. Automate routine, focus on sales and business development.
• Intuitive interface. Easy to learn and use, even without experience with similar systems.
• Communication control. All calls and correspondence with customers in one place.
• Reporting and analytics. Get detailed reports for informed decision-making.

Main Parameters

• Call accounting
• Sales automation
• User-friendly interface
• Integration with the warehouse
• Financial control

SugarCRM - Flexible open-source CRM system, ideal for B2B. Optimize sales, manage clients, and analyze calls to increase profits. Excellent choice for call accounting!

Business Benefits

• Open source. Full freedom of customization and integration.
• Customization flexibility. Adapt to the needs of your business.
• Sales automation. Increases the productivity of the sales team.
• Integration with telephony. Easy call management and analysis.

Main Parameters

• Call accounting
• Open source
• B2B sales
• Flexibility
• Automation