Find Your CRM

CRM Rankings for Lead Management: Top 22 in Ukraine

A review of the best CRMs for effective lead management

Find Your CRM

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Control every request, increase sales and automate business processes. Optimize customer relations and improve conversion!

Service Benefits

  • Sales increase. Analyze data, optimize the sales funnel and increase profits.
  • Automation of routine. Automate order processing, customer communication and other routine tasks, freeing up time for development.
  • Convenient interface. Easy to use, does not require special skills. Ukrainian language support.
  • Full integration. Integrates with popular services and platforms for e-commerce, product business and services.

Characteristics

  • Sales automation
  • Convenient interface
  • 24/7 application control
  • Analytics and reports
  • Integration with services
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate dropshippers' accounting, control orders and increase profits! Convenient system for effective application management.

Service Benefits

  • Automation of dropshipping. CPAshka simplifies the routine, automatically processes orders and reports on profits.
  • Accurate accounting of dropshippers. Not a penny will be lost! CPAshka accurately calculates payments to each partner.
  • Convenient order management. Everything in one place: from receiving an application to sending goods.
  • Detailed sales analytics. Track performance, find growth points and increase profits.

Characteristics

  • Automation of dropshipping
  • Convenient application accounting
  • Counting dropshippers
  • Integration with Nova Poshta
  • Easy to use
CPAshka
№3

NetHunt CRM

NetHunt CRM - CRM in Gmail. Manage leads, deals, and automate sales directly from your email. The perfect solution for controlling requests and optimizing business processes.

Service Benefits

  • Integration with Gmail. Manage leads, deals, and automation directly from your Gmail inbox.
  • Convenience and speed. Focus on sales, not switching between platforms.
  • Automation of routine. Automate correspondence, tasks, and reminders for efficiency.
  • Complete customer picture. Get instant access to communication history and customer data.

Characteristics

  • Integration with Gmail
  • Convenient lead control
  • Sales funnel automation
  • Fast request processing
  • Personalized reports
NetHunt CRM
№4

monday sales CRM

Monday sales CRM - flexible CRM system for sales departments, built on the monday.com platform. Effectively manage requests, automate processes and increase sales. The perfect solution for controlling leads and improving your team's results.

Service Benefits

  • Full flexibility. Customize your business CRM on the monday.com platform.
  • Sales automation. Save time by automating routine tasks.
  • Transparent communication. Communicate with your team and customers in one place.
  • Real-time reporting. Get up-to-date data for decision-making.

Characteristics

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Reporting and analytics
  • Customer Support
monday sales CRM
№5

amoCRM

amoCRM - CRM with a focus on messengers. Control every request! Chat funnels, bots, and omnichannel dialogues will help you not to lose a single client and automate sales. Simplify processing requests from all channels in one place.

Service Benefits

  • Omnichannel. Communicate with customers from any channel in one window.
  • Chat funnels. Automate request processing and lead customers to a deal.
  • Sales bots. Engage customers around the clock by answering questions and collecting contacts.
  • Clear analytics. Track performance and optimize sales based on data.

Characteristics

  • Convenient request control
  • Sales automation
  • Integration with messengers
  • Omnichannel communications
  • Chatbots for support
amoCRM
№6

Less Annoying CRM

Less Annoying CRM - a simple CRM system designed specifically for small businesses. Easy control of applications, no unnecessary complexity! The perfect solution for those looking for simplicity and efficiency.

Service Benefits

  • Simple interface. Easy to learn, minimal time for team adaptation.
  • Effective management. All customer information in one place.
  • Sales automation. Track deals, don't miss any opportunities.
  • Affordable price. Favorable cost, no hidden payments.

Characteristics

  • Simple interface
  • Convenient application accounting
  • Automation of routine
  • Easy integration
  • Customer support
Less Annoying CRM
№7

Insightly

Insightly - CRM for SMB with project integration. Optimize application and customer base management. Sales, marketing and support automation in one solution. Improve application control efficiency and business performance!

Service Benefits

  • Understandable interface. Intuitive design for quick team training.
  • Effective project management. Control projects and tasks in one place.
  • Improved communication. Shared access to information for better collaboration.
  • Centralized database. Store and analyze all customer information in one place.

Characteristics

  • Intuitive interface
  • Easy application management
  • Process automation
  • Integration with mail
  • Convenient reports
Insightly
№8

OneBox OS

OneBox OS - CRM/ERP platform for controlling requests, business automation, telephony, warehouse management and document management. Optimize processes in a single system!

Service Benefits

  • All in one place. Manage your entire business: sales, warehouse, documents - in one OneBox OS platform.
  • Process transparency. Track the progress of each operation, minimize delays and losses.
  • Effective telephony. Integrated telephony for instant communication with customers and communication control.
  • Sales growth. Automation of routine allows you to focus on attracting and retaining customers.

Characteristics

  • Business automation
  • Request management
  • CRM+ERP in one
  • Telephony integration
  • User-friendly interface
OneBox OS
№9

SuiteCRM

SuiteCRM - a powerful open-source CRM system. Ideal for controlling applications, thanks to flexible settings for your business needs. Scale and adapt the CRM to your own processes!

Service Benefits

  • Open source. Full freedom to customize for business needs, without restrictions.
  • Free use. No license fees, only implementation costs.
  • Flexible adaptation. Customize the system to your company's unique processes.
  • Full data control. Your data is stored on your servers, no risk of leakage.

Characteristics

  • Convenient application control
  • Flexible customization
  • Sales optimization
  • Customer support
  • Open source (SuiteCRM)
SuiteCRM
№10

KeyCRM

KeyCRM - Ukrainian CRM for order control from all channels: website, marketplaces, social networks. Unite communications, warehouse, and analytics in one system. Automate request processing and increase sales efficiency!

Service Benefits

  • All orders in one place. Collect requests from marketplaces, social networks, messengers, and other channels in a single system.
  • Communication automation. Easily communicate with customers through integrated messengers and email.
  • Warehouse management. Manage inventory, track stock levels, and control the movement of goods in real-time.
  • Detailed sales analytics. Analyze data on sales, customers, and channel efficiency with KeyCRM.

Characteristics

  • All requests in one place
  • Convenient process automation
  • Inventory and stock accounting
  • Detailed sales analytics
  • Ukrainian support 24/7
KeyCRM
№11

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer service. Effective control of requests, leads, and deals. Optimize your business processes and increase profits with Zoho CRM!

Service Benefits

  • Sales automation. Increase team efficiency by automating routine tasks and processes.
  • Data centralization. All customer information in one place for better service.
  • Analytics and reports. Get a clear vision of your business for informed decision-making.
  • Flexibility and scalability. Adapts to the needs of your business, regardless of its size.

Characteristics

  • User-friendly interface
  • Sales automation
  • Integration with mail
  • Data analysis and reports
  • Customer support 24/7
Zoho CRM
№12

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales: CRM for effective lead management. Deep integration with Microsoft 365 and Copilot automates sales, improves customer interaction, and provides real-time analytics. Optimize your sales funnel!

Service Benefits

  • Integration with 365. Easy interaction with Outlook, Teams, and other Microsoft tools. Save time and work more efficiently.
  • Copilot AI assistant. Get intelligent prompts and automate routine tasks with Copilot.
  • Sales growth. Optimize your sales funnel, increase the number of deals, and improve customer satisfaction.
  • Real-time analytics. Track key performance indicators and make informed decisions based on data.

Characteristics

  • User-friendly interface
  • Sales automation
  • Real-time analytics
  • Integration with Office 365
  • Copilot for support
Microsoft Dynamics 365 Sales
№13

Agile CRM

Agile CRM - A CRM system that combines sales, marketing, and service in a single interface. Optimize lead management and improve customer interaction with Agile CRM.

Service Benefits

  • All in one place. Unified sales, marketing, and service for efficient operation.
  • Intuitive interface. Easy to learn and use, saving time.
  • Sales automation. Increased conversion and profit through automation.
  • 24/7 customer support. Always ready to help with any questions.

Characteristics

  • Lead management
  • Process automation
  • Reporting and analytics
  • Integration with services
  • Customer support
Agile CRM
№14

Keap (ex-Infusionsoft)

Keap (ex-Infusionsoft) - CRM with powerful marketing automation, designed for entrepreneurs. An ideal solution for controlling and processing requests, automating sales and attracting customers. Optimize your business with Keap!

Service Benefits

  • Marketing automation. Attract more customers without manual work, increase sales.
  • Personalization of communication. Create unique offers for each client, build loyalty.
  • Convenient contact management. All customer information in one place, easy search and analysis.
  • Efficient sales process. Track deals, automate reminders, increase conversion.

Characteristics

  • Sales automation
  • Contact management
  • Performance analysis
  • Integration with services
  • Customer support
Keap (ex-Infusionsoft)
№15

Streak CRM

Streak CRM is a CRM built right into Gmail. Manage leads, track customers, and automate sales without leaving your inbox. Custom pipelines help tailor the process to your unique business.

Service Benefits

  • Gmail integration. Manage all contacts and deals directly from your inbox, without switching between apps.
  • Custom pipelines. Create a unique sales process tailored to your business needs.
  • Collaboration. Ensure transparency and effective team collaboration on projects.
  • Reporting and analytics. Track progress, analyze data, and make informed decisions.

Characteristics

  • Gmail integration
  • Convenient pipelines
  • Sales automation
  • Lead management
  • Simple CRM
Streak CRM
№16

Apptivo

Apptivo - A CRM system with a suite of business applications for small and medium-sized businesses. Manage requests, automate processes, and increase sales efficiency with this powerful tool.

Service Benefits

  • All in one place. Manage clients, sales, and projects from a single Apptivo platform.
  • User-friendly interface. Intuitive, making it easy for the team to work and learn quickly.
  • Effective management. Automate routine tasks, track progress, and improve productivity.
  • Improved communication. Share information and discussions within Apptivo.

Characteristics

  • Convenient CRM for requests
  • Business process automation
  • Apptivo: CRM for SMB
  • 24/7 request control
  • Integration with other applications
Apptivo
№17

Copper

Copper - CRM for Google Workspace that is deeply integrated with Gmail. Streamline lead management, manage clients, and increase sales without leaving your inbox. Designed for teams that value simplicity and efficiency.

Service Benefits

  • Integration with Gmail. Work with clients directly from your inbox without switching between windows.
  • Sales automation. Copper automatically updates data, simplifying the sales process.
  • User-friendly interface. Intuitive design for quick team adoption.
  • Full communication history. All correspondence with the client in one place.

Characteristics

  • Integration with Gmail
  • Lead automation
  • Deal tracking
  • User-friendly interface
  • Sales control
Copper
№18

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with integrated telephony, email and AI. Optimize lead control, automate sales and improve customer communication on a single platform.

Service Benefits

  • All in one place. Telephony, email, AI on a single platform for effective customer engagement.
  • Increase sales. Automation of routine tasks, focus on deals, more closed sales.
  • Quick implementation. Easy start, intuitive interface, quick setup to suit business needs.
  • AI assistant. Automates tasks, provides tips, helps make informed decisions.

Characteristics

  • Sales automation
  • Integration with telephony
  • AI assistant for sales
  • 24/7 lead tracking
  • User-friendly CRM interface
Freshworks CRM (Freshsales)
№19

SugarCRM

SugarCRM: Flexible open-source CRM, ideal for B2B sales. Control applications effectively, automate processes and increase profits with our powerful CRM system. Optimize your sales funnel!

Service Benefits

  • Full adaptation. Customize to the unique needs of your business.
  • Open source. Flexibility, control and integration with other services.
  • B2B orientation. Specialized tools for complex sales.
  • Sales optimization. Increases the efficiency of the sales department and profit.

Characteristics

  • Application control
  • B2B sales
  • Open source
  • Flexibility
  • Automation
SugarCRM
№20

Bitrix24

Bitrix24 - CRM system and workspace for effective control of requests, sales, contact center and projects. Organize team work in one place!

Service Benefits

  • Convenient customer management. All customer information in one place, quick access to communication history
  • Sales automation. Optimize the sales funnel, from lead to deal, increase profits
  • Effective teamwork. Shared data access, tasks, calendars and chats for seamless work
  • Integration with tools. Connect Bitrix24 with mail, telephony and other services

Characteristics

  • Request automation
  • Effective sales workflow
  • Integration with channels
  • Centralized storage
  • User-friendly Bitrix24 interface
Bitrix24
№21

Vtiger CRM

Vtiger CRM is a unified platform for Sales, Marketing, and Help Desk. Manage requests efficiently, automate sales, and improve customer service. All in one CRM!

Service Benefits

  • All in one place. Manage sales, marketing, and customer support on a single Vtiger CRM platform.
  • Increased productivity. Automate routine tasks and focus on what matters most.
  • Improved interaction. Easily communicate with customers and teams for better results.
  • Analysis and reports. Get valuable data to make informed decisions.

Characteristics

  • Sales automation
  • Data centralization
  • Convenient Help Desk
  • Marketing tools
  • Order analytics
Vtiger CRM
№22

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Optimize the control of applications, clients, agreements, tasks, warehouse and finances in one system. An effective solution for increasing sales and organizing work.

Service Benefits

  • Simple interface. Easy learning, quick start, intuitive.
  • All in one place. Manage customers, deals, tasks and finances.
  • Work optimization. Clear reports, data analysis, improved efficiency.
  • Affordable price. Economical solution for small and medium businesses from KeepinCRM.

Characteristics

  • User-friendly interface
  • Sales automation
  • Customer accounting
  • Task management
  • Analytics and reports
KeepinCRM

CRM: Comparison

# Platform Positioning Key Functions Trial Minimum Price
1LP-CRMProduct business, e-commerce, servicesAutomation, sales, analyticsFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesAccounting for dropshippers, order automation, profit increaseFree for the first 100 leadsfrom $5/month
3NetHunt CRMSMB, sales, marketingGmail integration, automation, deal managementTest 14 daysfrom $24/month per user
4monday sales CRMSales departments, businessLead management, automation, reportingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
5amoCRMSmall business, salesMessengers, automation, omnichannel14 day trialfrom $15/month per user
6Less Annoying CRMSmall business, entrepreneursSimplicity, lightness, efficiencyTest 30 days$19/month per user
7InsightlySMB, sales, marketingCRM, projects, automationTest 14 daysfrom $29/month per user
8OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
9SuiteCRMSmall business, enterprisesOpen source, flexibility, scalabilityOpen source software (free)from $0/month (self-hosted)
10KeyCRMeCommerce, small/medium businessOrders, automation, integration14-day trialfrom $19/month
11Zoho CRMSmall business, enterprisesSales automation, lead management, data analysisFree plan (up to 3 users)from $20/month per user
12Microsoft Dynamics 365 SalesSales, marketingSales automation, integration, analytics30 day trialfrom $65/month per user
13Agile CRMSmall businesses, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/user/month
14Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
15Streak CRMSales, marketing, startupsGmail integration, pipelines, automationFree planfrom $59/month per user
16ApptivoSmall business, medium businessCRM, automation, salesFree trialfrom $15/month per user (annual payment) or $20/month monthly
17CopperSales, marketing, supportGmail integration, sales automation, customer management14-day trialfrom $29/month per user
18Freshworks CRM (Freshsales)Small business, salesIntegrated telephony, sales automation, AI assistantFree planfrom $9/month per user
19SugarCRMB2B, sales, marketingOpen source, automation, reportingFree testfrom $49/month per user
20Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
21Vtiger CRMSmall, medium businessSales, marketing, support15 day trialfrom $15/month per user
22KeepinCRMSmall business, medium businessCRM, automation, optimizationTest 7 daysfrom 290 UAH/user/month

Frequently Asked Questions

? What is a ticket management system?
A tool for automating customer request processing, improving service, and tracking communications
? What are the benefits of using the platform?
Increased processing speed, improved communication, automation of routine tasks, analytics collection
? What is the cost of implementing the solution?
The price depends on the functionality, number of users, and selected plan
? What should you pay attention to when choosing?
On functionality, integration with other services, ease of use, cost, and support
? Which solutions are popular in Ukraine?
NetHunt CRM, KeepinCRM, Creatio, KeyCRM, RemOnline, OneBox, Perfectum, SalesDrive, and others, considering business needs