Take a Step Towards Your CRM

TOP 18 CRM Systems for Customer Base

The best CRMs for effective customer relationship management in Ukraine.

Take a Step Towards Your CRM

№1

LP-CRM

LP-CRM - CRM system created for product business, e-commerce and services. Organize your customer base, automate sales and increase profits! Convenient integration and intuitive interface.

Advantages

  • Increasing profits. LP-CRM helps to increase sales and profits through marketing and sales automation.
  • Automation of routine. Saving time on routine tasks, focus on business development.
  • Improving communication. Keeping a history of communication with customers in one place.
  • Reporting and analytics. Get clear reports for informed decision making.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Customer support 24/7
  • Integration with services
  • Analytics and reports
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order management and increase profits! A convenient tool for effective work with the client base.

Advantages

  • Automation of dropshipping. Saving time and resources on routine tasks, focus on business development.
  • Accurate accounting of dropshippers. Automatic calculation of each dropshipper's profits, avoiding errors in calculations.
  • Convenient order management. Everything in one place: orders, payments, deliveries - easy control and quick processing.
  • Sales analytics. Get valuable data on the effectiveness of dropshippers and the popularity of goods to optimize the strategy.

Main Parameters

  • Automation of dropshipping
  • Convenient customer accounting
  • Calculation of payments to dropshippers
  • Integration with popular APIs
  • Reporting and analytics
CPAshka
№3

Apptivo

Apptivo: CRM system and suite of business applications for small and medium-sized businesses. Manage your customer base, sales, projects, and finances in one place. Streamline business processes with Apptivo!

Advantages

  • Sales growth. Apptivo optimizes the sales funnel, helping to attract and retain more customers, increasing your profit.
  • Data centralization. All customer information in one place, easy access for the entire team, better coordination and service.
  • Routine automation. Automate repetitive tasks, such as mailings and reminders, freeing up time for strategic initiatives.
  • Application integration. Apptivo integrates important business functions into one platform, simplifying business management for SMBs.

Main Parameters

  • CRM for SMB
  • User-friendly customer base
  • Sales automation
  • Application integration
  • Apptivo support
Apptivo
№4

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation built specifically for entrepreneurs. Manage your customer base, automate email campaigns, and optimize your sales funnel in one tool.

Advantages

  • Marketing automation. Create email and SMS chains to attract leads.
  • Customer organization. Easily manage contacts, deals, and customer interaction history.
  • Sales growth. Keap helps increase lead conversion into customers and increase profits.
  • Time saving. Automate routine tasks and focus on business development.

Main Parameters

  • Sales automation
  • Integration with mail
  • Easy customer segmentation
  • User-friendly interface
  • Ukrainian support
Keap (ex-Infusionsoft)
№5

SuiteCRM

Open-source CRM ideal for customer base management. Flexible customization for your business needs, integration with other services, and wide functionality.

Advantages

  • Відкритий код. Full freedom of customization and integration with other services.
  • Flexible customization. Adapt the system to the unique needs of your business.
  • Cost savings. No license fees or hidden costs.
  • Sales growth. Effective contact management to increase profits.

Main Parameters

  • Open-source CRM
  • Кастомізація SuiteCRM
  • Клієнтська база
  • Автоматизація бізнесу
  • Зручний інтерфейс
SuiteCRM
№6

Less Annoying CRM

Less Annoying CRM - Simple CRM for small business. Forget complicated setups! Organize your customer base, track deals, and improve customer relationships effortlessly. Ideal for those who value simplicity and efficiency.

Advantages

  • Intuitive interface. Easy to learn and use, even without experience.
  • Centralized customer base. All customer information in one place, always at your fingertips.
  • Task automation. Reminders, reports and other tasks are performed automatically, saving time.
  • Affordable price. Transparent rates without hidden fees, ideal for small businesses.

Main Parameters

  • Intuitive
  • For small business
  • Without unnecessary functions
  • Simple setup
  • Affordable price
Less Annoying CRM
№7

OneBox OS

OneBox OS - CRM/ERP platform for managing customer base, processes, warehouse and documents. Telephony, automation, all in one solution for efficient business!

Advantages

  • All in one place. Manage sales, tasks, documents and warehouse in a single system.
  • Automation of routine. Forget about repetitive actions, the system will do everything for you.
  • Sales growth. Effective customer management brings more profit.
  • Flexibility of settings. OneBox OS adapts to the needs of your business, not vice versa.

Main Parameters

  • CRM+ERP in one solution
  • Process automation
  • Convenient telephony
  • Warehouse accounting
  • Online document management
OneBox OS
№8

Streak CRM

Streak CRM is a CRM system built directly into Gmail. Organize customer work, manage sales and projects with custom pipelines without leaving your email.

Advantages

  • All in Gmail. Manage customers and deals directly in your inbox, without switching.
  • Custom pipelines. Customize sales stages to fit your business needs.
  • Easy collaboration. Share data with your team for better coordination.
  • Clear analytics. Track progress and optimize sales strategies.

Main Parameters

  • CRM in Gmail
  • Custom pipelines
  • Simple interface
  • Convenient integration
  • Customer management
Streak CRM
№9

Vtiger CRM

Vtiger CRM - a unified platform for managing sales, marketing, and customer support. Streamline customer base management, automate business processes, and increase team efficiency with Vtiger CRM!

Advantages

  • Sales growth. Vtiger CRM helps increase the conversion of leads into customers by analyzing needs and automating communication.
  • Marketing optimization. Attract more customers with targeted campaigns and analyze their effectiveness.
  • 24/7 Customer Support. Provide fast and high-quality service, increasing customer loyalty and satisfaction.
  • A single platform. Manage sales, marketing, and support in one place for effective team work.

Main Parameters

  • Sales automation
  • Data centralization
  • 24/7 Customer Support
  • Performance analysis
  • Integration with services
Vtiger CRM
№10

Pipedrive

Pipedrive - CRM to focus on sales. Visualize deals in pipelines to see progress and increase conversion. Easily manage your customer base and automate routine tasks. Try Pipedrive to close more deals!

Advantages

  • Visual pipeline. Deals at your fingertips - see the progress of each instantly.
  • Increased conversions. Focus on deals that generate profit and close them faster.
  • Easy to use. Intuitive interface, easy to train the team.
  • Automation of routine. Forget about repetitive tasks, Pipedrive will do everything for you!

Main Parameters

  • Visual sales pipeline
  • Predictability of deals
  • Automation of routine
  • Simple interface
  • Conversion growth
Pipedrive
№11

KeepinCRM

KeepinCRM - a simple CRM system for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Optimize your customer base today!

Advantages

  • Understandable interface. Intuitive design, quick training for the team.
  • Sales optimization. Effective deal management, increased profits.
  • Data centralization. All customer information in one place, convenient access.
  • Financial control. Accounting of income and expenses, financial reports.

Main Parameters

  • Easy to use
  • Customer base easily
  • Tasks and deals
  • Inventory management
  • Financial control
KeepinCRM
№12

KeyCRM

KeyCRM - Ukrainian CRM for business. A convenient system for managing orders from all sales channels, customer communications, warehouse accounting and analytics. Optimize your work with the customer base and increase profits!

Advantages

  • All in one place. Orders, chats, warehouse - everything is under control in KeyCRM for efficient operation.
  • Time saving. Automation of routine frees up time for business development.
  • Analytics and reporting. Get valuable insights for informed decision making.
  • Ukrainian support. Qualified support in your native language.

Main Parameters

  • Convenient CRM for business
  • Integration with marketplaces
  • Order and customer accounting
  • Sales automation
  • Ukrainian support
KeyCRM
№13

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Customize it to your needs and manage your customer base more efficiently!

Advantages

  • Open Source. Customize the system to your needs, integrate with other tools.
  • Flexible Adaptation. The system grows with your business, change the logic.
  • Sales Automation. Optimize the funnel, increase conversion, close more deals.
  • Full Integration. Combine all customer data in one place for efficient work.

Main Parameters

  • Open Source CRM
  • Flexible Customization
  • B2B Sales
  • Customer Management
  • Process Automation
SugarCRM
№14

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system with built-in telephony, email and AI assistant. Manage your customer base, automate sales and improve customer relationships. All in one place!

Advantages

  • Clear interface. Easy to learn and quick to start selling.
  • Built-in telephony. Call customers directly from the platform, save time.
  • AI assistant. Analyzes data, gives tips for better sales.
  • All in one place. Contacts, deals, letters - everything for sales success.

Main Parameters

  • Sales automation
  • Email and call integration
  • AI for data analysis
  • User-friendly interface
  • 24/7 customer support
Freshworks CRM (Freshsales)
№15

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for sales automation. Effective funnel construction, data analysis, profit increase. The ideal solution for managing your customer base and growing your business.

Advantages

  • Sales growth. Optimize your sales funnel and increase your business profits.
  • Detailed analytics. Get valuable insights about customers and the market for better decisions.
  • Automation of routine. Automate repetitive tasks and focus on customers.
  • Data centralization. All customer information in one place for efficient work.

Main Parameters

  • Sales automation
  • Customer data analysis
  • Lead management
  • Integration with other systems
  • Increased profits
Salesforce Sales Cloud
№16

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective customer base management. Integration with Microsoft 365 and Copilot automates sales, improves communication and helps increase profits.

Advantages

  • Integration with 365. Effective work with other Microsoft tools.
  • Copilot AI assistant. Task automation, data analysis and prompts.
  • Sales growth. Optimize the sales funnel and increase profits.
  • Personalized experience. Individual approach to each client.

Main Parameters

  • Integration with Microsoft 365
  • Copilot for sales
  • Business process automation
  • Customer data analytics
  • Personalized customer experience
Microsoft Dynamics 365 Sales
№17

Bitrix24

Bitrix24 is a CRM system and workspace in one! Organize sales, manage contacts, set up a contact center and projects. Everything for effective work with the client base!

Advantages

  • Все в одному місці. Manage sales, projects, and customer communications in a single Bitrix24 space.
  • Sales increase. Sales automation and data analysis to increase profits.
  • Improved communications. Convenient tools for communicating with customers and the team.
  • Resource saving. Optimize business processes and reduce costs with Bitrix24.

Main Parameters

  • Sales automation
  • Integration with mail
  • Task management
  • User-friendly interface
  • Customer support 24/7
Bitrix24
№18

Odoo CRM

Odoo CRM - is part of the powerful Odoo ERP system. Manage sales, marketing, and customer support in a single integrated environment. Optimize customer relationships and increase profits!

Advantages

  • All in one place. Manage sales, marketing, and customer support in a single Odoo platform.
  • Sales growth. Sales automation, data analysis, and forecasting increase profits.
  • Personalized experience. Individual approach to each client, which increases loyalty.
  • Simple integration. Easily integrates with other Odoo modules for comprehensive automation.

Main Parameters

  • Comprehensive solution
  • User-friendly interface
  • Sales automation
  • Integration with Odoo
  • Analytics and reports
Odoo CRM

CRM Review and Comparison

# CRM Segment Key Features Free Plan Approximate Price From
1LP-CRMProduct business, e-commerce, servicesClients, sales, automationFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerceAutomation, accounting, profitFree for the first 100 leadsfrom $5/month
3ApptivoSmall business, medium businessCRM, sales, projects, finance, automationFree trialfrom $15/month per user (annual billing) or $20/month monthly
4Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
5SuiteCRMSmall business, medium businessВідкритий код, гнучкість, інтеграціяOpen source software (free)from $0/month (self-hosted)
6Less Annoying CRMSmall business, entrepreneursSimplicity, contacts, deals30 day trial$19/month per user
7OneBox OSSmall, medium, businessCRM, ERP, AutomationPart of the applications is freefrom $1.99/month (per 1000 records)
8Streak CRMSales, marketing, projectsGmail integration, custom pipelines, sales managementFree planfrom $59/month per user
9Vtiger CRMAll industries, SMBSales, marketing, support15-day trialfrom $15/month per user
10PipedriveSmall business, salesSales pipeline, automation, CRMTest 14 daysfrom $14.90/month per user
11KeepinCRMSmall business, medium businessClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
12KeyCRMSmall business, eCommerceOrders, customers, analyticsTest 14 daysfrom $19/month
13SugarCRMB2B, Sales, MarketingSales Automation, Marketing, Customer SupportFree trialfrom $49/month per user
14Freshworks CRM (Freshsales)Small business, salesCRM, automation, integrationFree planfrom $9/month per user
15Salesforce Sales CloudEnterprises, sales, marketingAutomation, reporting, forecasting30 day testfrom $25/month per user
16Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, Microsoft integration, data analytics30 day testfrom $65/month per user
17Bitrix24Small business, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
18Odoo CRMSmall business, medium businessSales automation, centralized information, ERP integrationOne App Free (CRM for free)from €24.90/month per user

FAQ

? What is CRM software?
This is a tool for organizing and analyzing customer data, automating sales and marketing
? What is such a system for?
It helps to improve communication, increase sales and increase customer loyalty
? What are the main functions of the software?
Contact management, sales, marketing, analytics and automation
? What are the advantages of using this software?
Increased work efficiency, improved service and increased profits
? How to choose the best solution?
Consider the size of the business, needs and budget, as well as user reviews