Choose a Modern CRM

TOP 17 CRM Systems for Customer Management in Ukraine

The best customer relationship management solutions in Ukraine.

Choose a Modern CRM

№1

LP-CRM

LP-CRM - CRM system for product business, e-commerce and services. Automate sales, maintain customer base, increase profits! The perfect solution for managing customers and deals.

Advantages

  • Understandable interface. Easy navigation, quick training, convenient work for the whole team.
  • Sales automation. Saving time, increasing profits, controlling deals at every stage.
  • Analytics and reports. Tracking key indicators, making informed decisions for development.
  • 24/7 support. Always ready to help with any questions, quick problem solving.

Features

  • Sales automation
  • Integration with platforms
  • User-friendly interface
  • Reporting and analytics
  • 24/7 customer support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments. Save time and increase profit! Optimize your dropshipping business today.

Advantages

  • Automation of dropshippers. CPAshka automatically calculates payments to dropshippers, saving you time and minimizing errors.
  • Convenient order accounting. Easily manage orders, statuses, and delivery in one place.
  • Performance analysis. Get reports on sales, profit, and dropshipper performance to improve your strategy.
  • Quick start of cooperation. Easily add new dropshippers and start collaborating right away.

Features

  • CRM for dropshippers UA
  • Accounting automation
  • Simple interface
  • Profit calculation
  • Convenient analytics
CPAshka
№3

Binotel SmartCRM

Binotel SmartCRM - CRM by Binotel: a complete 360° customer card, powerful analytics for sales growth, convenient tasks and integration with PBX. Everything you need to effectively manage customers in one solution!

Advantages

  • 360° customer profile. The entire communication history in one place, for a personalized approach.
  • Integration with Binotel PBX. Calls, recordings, statistics - all in SmartCRM, without switching.
  • Sales automation. More deals thanks to reminders and task completion control.
  • Performance analytics. Track key metrics and improve sales results.

Features

  • 360° customer profile
  • Convenient analytics
  • Integration with PBX
  • Task management
  • Sales automation
Binotel SmartCRM
№4

Less Annoying CRM

Less Annoying CRM - the perfect CRM for small businesses! No unnecessary features, just what you need to effectively manage customers and deals. Easy to use, helps you focus on the main thing - growing your business.

Advantages

  • Simple interface. Intuitive, requires no training, easy to get started.
  • Customer organization. Conveniently store data, communication history, and important notes about customers.
  • Increased sales. Don't miss opportunities, track deals and reminders.
  • Teamwork. Sharing information for effective team interaction.

Features

  • Easy to use
  • Intuitive
  • For small business
  • Easy start
  • No unnecessary features
Less Annoying CRM
№5

Copper

Copper - CRM built for Google Workspace. Deep integration with Gmail simplifies customer management, tracking communications and deals without leaving your email. Ideal solution for businesses that value efficiency in the Google ecosystem.

Advantages

  • Integration with Gmail. Work with clients directly from your email, without switching between windows.
  • Google Convenience. Intuitive interface, familiar to every Google Workspace user.
  • Sales Automation. Simplify your sales funnel, from lead to deal, by automating routine tasks.
  • Full Customer History. All customer information in one place, making it easier to personalize communication.

Features

  • Integration with Gmail
  • Sales Automation
  • User-Friendly Interface
  • Deal Management
  • Activity Tracking
Copper
№6

SugarCRM

SugarCRM - flexible open-source CRM system designed to optimize B2B sales. Customize it to your business and get full control over customer data. The ideal solution for relationship management and increasing profits.

Advantages

  • Відкритий код. Full freedom to customize to business needs, integration with other services.
  • B2B orientation. Functionality specially designed for complex B2B sales and marketing.
  • Flexibility. Adaptation to any business processes, scaling without restrictions.
  • Sales automation. Increasing team efficiency and increasing profits.

Features

  • Open source
  • B2B orientation
  • Flexible setup
  • Sales automation
  • Integration with other software
SugarCRM
№7

Agile CRM

Agile CRM: A CRM system that unifies sales, marketing, and service in a single interface. Optimize customer interactions and increase profit! A convenient platform for your business.

Advantages

  • All in one place. Manage sales, marketing, and service from a single platform.
  • Sales growth. Automate routine tasks and increase profit.
  • Improved relationships. Personalize communication with each customer.
  • Real-time analytics. Track performance and optimize strategies.

Features

  • All in one place
  • Sales + marketing
  • Process automation
  • User-friendly interface
  • Easy customer management
Agile CRM
№8

Apptivo

Apptivo is a suite of business applications with CRM at its core, designed specifically for small to medium-sized businesses (SMBs). Manage customers, sales, projects and more in one system.

Advantages

  • Clear interface. Easy to learn, quick to start. Optimize your routine today!
  • All apps in one place. Apptivo: From Sales to Finance - manage your entire business centrally.
  • Support for SMB. Designed specifically for small and medium-sized businesses, taking needs into account.
  • Profit optimization. With Apptivo, improve customer relationships and increase sales.

Features

  • CRM for SMB
  • Business applications
  • Cloud solution
  • Sales automation
  • Application integration
Apptivo
№9

monday sales CRM

monday sales CRM - flexible CRM system based on monday.com, designed specifically for sales teams. Automate your sales funnel, manage contacts, and close more deals! Streamline your sales department with monday sales CRM.

Advantages

  • Integration with monday.com. Easy integration with other monday.com tools for seamless work.
  • Sales automation. Automate routine tasks and focus on deals.
  • User-friendly interface. Intuitive design for quick learning and use.
  • Reporting and analytics. Get clear performance reports for decision-making.

Features

  • Flexibility based on monday.com
  • Convenient CRM for sales
  • Automation of routine tasks
  • Integration with tools
  • Sales reporting and analytics
monday sales CRM
№10

Odoo CRM

Odoo CRM is a powerful CRM module that is part of the comprehensive Odoo ERP system. It's the perfect solution for managing sales, marketing, and customer support. Optimize your business processes and increase customer loyalty with Odoo CRM!

Advantages

  • Data centralization. All customer information in one place, accessible to everyone.
  • Sales automation. Increase sales team efficiency and accelerate deals.
  • Integration with Odoo. A complete set of business applications integrated into a single system.
  • User-friendly interface. Intuitive design for quick learning and comfortable work.

Features

  • Comprehensive CRM solution
  • Sales automation
  • Integration with other modules
  • User-friendly interface
  • Customization to business needs
Odoo CRM
№11

NetHunt CRM

NetHunt CRM: CRM right in Gmail! Manage leads, build sales funnels and automate routine without leaving your mail. Effective CRM system for organizing work with clients in Gmail.

Advantages

  • Integration with Gmail. Manage sales and marketing directly from your mailbox, without switching between tabs.
  • Sales funnels. Visualize the customer journey and increase conversion with a clear deal structure.
  • Routine automation. Automate tasks, mailings and other processes to save team time.
  • Ease of use. An intuitive interface allows you to quickly adapt and work effectively with clients.

Features

  • Integration with Gmail
  • Sales funnels
  • Routine automation
  • Lead tracking
  • User-friendly interface
NetHunt CRM
№12

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email and AI. Optimize sales, automate routine tasks and improve customer interaction. All in one tool!

Advantages

  • Built-in telephony. Make calls directly from the CRM, record conversations, analyze performance.
  • Email marketing. Send personalized emails, track openings, increase conversion.
  • AI assistant. Automates routine tasks, predicts deals, provides valuable sales tips.
  • All in one place. Manage customers, deals, communications in a single platform.

Features

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • Freddy AI assistant
  • Real-time reporting
Freshworks CRM (Freshsales)
№13

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory, and finances in one system. Ideal for efficient customer base management.

Advantages

  • Everything in one place. Manage customers, deals, tasks, and finances in one intuitive platform.
  • SMB Support. Specifically designed for the needs of small and medium-sized businesses, without unnecessary complications.
  • Clear interface. Easy to learn and use, saving time on team training.
  • Financial control. Track revenue, expenses, and deal profitability, improve financial planning.

Features

  • Easy to use
  • For small business
  • Customers and deals
  • Inventory accounting
  • Financial control
KeepinCRM
№14

Streak CRM

Streak CRM is a CRM that works directly in Gmail. Organize your emails, contacts, and deals into customizable pipelines. A convenient solution for teams that actively use Gmail for sales and customer support.

Advantages

  • More familiar in Gmail. Manage customers directly from your email, without switching!
  • Pipelines are customizable. Adapt sales processes to your business.
  • Team collaboration. Share information and track deals together.
  • Simple tracking. See deal status, history, and communications instantly.

Features

  • Integration with Gmail
  • Custom pipelines
  • User-friendly interface
  • Email tracking
  • Team collaboration
Streak CRM
№15

KeyCRM

KeyCRM - Ukrainian CRM for managing orders from all channels: marketplaces, social networks, messengers. Automate communications, keep track of inventory, and get sales analytics in one place!

Advantages

  • All in one place. Manage orders, communications, and inventory from a single KeyCRM platform, saving time.
  • Integration with channels. Collect orders from marketplaces, messengers, and stores in one KeyCRM window.
  • Analytics for growth. Track key business metrics to make informed decisions with KeyCRM.
  • Ukrainian support. Get fast and qualified support from the KeyCRM team in Ukrainian.

Features

  • User-friendly interface
  • Integration with marketplaces
  • Sales automation
  • Full business analytics
  • Ukrainian support
KeyCRM
№16

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, easily track the progress of each deal, and close more deals faster. Intuitive interface for effective customer management.

Advantages

  • Visual pipeline. See deal progress, easily manage sales at every stage.
  • Increased conversion. Pipedrive focuses on closing deals, improving sales performance.
  • Automation of routine tasks. Frees from repetitive tasks, allowing you to focus on customers.
  • Easy to use. Intuitive interface, quick implementation and training.

Features

  • Clear interface
  • Sales visualization
  • Task automation
  • Reporting and analytics
  • Easy to implement
Pipedrive
№17

Nutshell

Nutshell is a simple CRM with integrated email marketing designed for B2B teams. Streamline sales, automate mailings, and build strong customer relationships in one place. The perfect solution to grow your business!

Advantages

  • Clear interface. Easy to learn, quick to work, everything is intuitive.
  • Effective email marketing. Personalized mailings increase sales.
  • Sales automation. More deals, less manual work.
  • B2B orientation. Designed for the needs of your B2B business.

Features

  • Simple interface
  • Sales automation
  • B2B email marketing
  • Integration with mail
  • Customer support
Nutshell

CRM: Comparison

# Product Main Direction Main Features Trial Price From
1LP-CRMProduct business, e-commerce, servicesCustomer base, sales automation, deal managementFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerceAutomation, accounting, paymentsFree for the first 100 leadsfrom $5/month
3Binotel SmartCRMSmall, medium businessCustomer base, analytics, integration-from 399 UAH/month per employee
4Less Annoying CRMSmall business, entrepreneursSimplicity, clients, deals30 day test$19/month per user
5CopperSmall Business, SaaSGmail integration, automation, deal tracking14-day testfrom $29/month per user
6SugarCRMB2B, sales, marketingOpen source, flexibility, B2B salesFree trialfrom $49/month per user
7Agile CRMSmall businesses, startupsAutomation, integration, analyticsFree plan (up to 10 users)from $8.99/month per user
8ApptivoSmall business, medium businessCRM, Sales, ProjectsFree testfrom $15/month per user (annual payment) or $20/month monthly
9monday sales CRMSales departments, small businesses, medium-sized businessesSales automation, contact management, sales funnelFree plan (up to 2 users)from $12/month per user (min. 3 seats)
10Odoo CRMSales, marketing, supportSales management, automation, reportingOne App Free (CRM free)from €24.90/month per user
11NetHunt CRMSmall business, salesGmail integration, sales funnels, automation14-day testfrom $24/month per user
12Freshworks CRM (Freshsales)Small business, salesTelephony, email, AIFree planfrom $9/month per user
13KeepinCRMSmall business, medium businessCustomers, deals, tasks, inventory, finance, analytics7 day testfrom 290 UAH/user/month
14Streak CRMSales, marketing, supportGmail integration, pipelines, deal trackingFree planfrom $59/month per user
15KeyCRME-commerce, trading, businessOrders, integrations, automation14-day trialfrom $19/month
16PipedriveSMB, sales, marketingSales pipeline, deals, automation14 days trialfrom $14.90/month per user
17NutshellB2B, sales, marketingCRM, email marketing, B2B14 days trialfrom $16/month per user

Frequently Asked Questions

? What is this tool and what is it for?
Helps to collect and analyze data on customer interactions for better service
? What are the advantages of using such software?
Increased sales, improved loyalty, marketing optimization
? What is the cost of implementation and support?
Depends on the functionality, number of users and the chosen provider
? Which functions are the most important?
Sales automation, contact management, analytics, customer support
? Who are the market leaders in Ukraine right now?
NetHunt, Creatio, KeyCRM, Perfectum, Zoho CRM, OneBox, RetailCRM, SAP C4C and others