The Best 25 CRMs for Online Businesses

LP-CRM is a CRM system created for the commodity business, e-commerce and services. Optimize sales, automate processes and increase profits with LP-CRM. The perfect solution for online business!

Business Benefits

• Clear interface. Easy to learn and use, even without experience.
• Sales automation. Increase profits by automating routine tasks.
• Convenient customer management. All customer information in one place, quick access.
• Integration with services. Easily connect the necessary services for efficient work.

Features

• Sales automation
• User-friendly interface
• Integration with platforms
• Reporting and analytics
• Customer support

CPAshka - CRM for dropshipping in Ukraine. Automates accounting for dropshippers, orders and payments. Simplify your online business management and focus on growth!

Business Benefits

• Automation of calculations. CPAshka automatically calculates payments to dropshippers, saving you time.
• Convenient management of dropshippers. Easily add, edit, and track the performance of your partners in one place.
• Real-time order tracking. Track the status of each order and respond to changes in a timely manner.
• Profitability optimization. Analyze sales data and identify the most profitable products and dropshippers.

Features

• CRM for dropshipping UA
• Accounting automation
• CPAshka: convenient and fast
• Dropshipper reporting
• Online business support

Microsoft Dynamics 365 Sales - a powerful CRM for online business. Automate sales, improve customer service, and increase profits. Deep integration with other Microsoft 365 products and Copilot provides unique opportunities for your business.

Business Benefits

• Full integration 365. All data in a single space, convenient access and collaboration.
• Copilot for sales. AI assistant that increases efficiency and personalization.
• Automation of routine. Free up time for strategic tasks, don't waste it on repetitive actions.
• Personalization of interaction. Increase customer loyalty by offering them what they need.

Features

• Sales automation
• Integration with Microsoft 365
• AI-powered analytics
• Personalized experience
• Copilot support

monday sales CRM - this is a flexible CRM based on monday.com, adapted for online business. Automate sales, manage leads and improve customer interaction in one place. Streamline your sales funnel!

Business Benefits

• Sales growth. Automate routine so the team can focus on deals and customers.
• Centralized management. All customer and deal data in one place for efficient work.
• Full flexibility. Customize your CRM to suit your business needs with monday.com.
• Simple integration. Easily connect your favorite tools for a seamless workflow.

Features

• Integration with monday.com
• Sales automation
• Convenient lead management
• Analytics and reports
• CRM personalization

Vtiger CRM is a comprehensive online business platform that integrates sales, marketing, and customer support tools. Optimize your sales pipeline, automate marketing, and provide first-class service with Vtiger!

Business Benefits

• Sales growth. Optimize your sales pipeline and close more deals with Vtiger.
• Improved service. Customer support will become faster and more efficient.
• Marketing automation. Attract more leads and personalize communication.
• Unified platform. Manage sales, marketing, and support from one place.

Features

• Sales automation
• Convenient customer management
• Marketing and analytics
• 24/7 customer support
• Integration with tools

Less Annoying CRM - a super simple CRM for online business. No unnecessary complexity, just the necessary functions for effective customer and deal management. An ideal choice for small businesses!

Business Benefits

• Ease of use. Intuitive interface, minimal training.
• Convenient customer management. All customer information in one place, quick access.
• Automation of routine. Free up time from monotonous tasks for development.
• Customer support. Fast and effective assistance with any questions.

Features

• Intuitive interface
• Simple setup
• Ukrainian language support
• Affordable price
• Optimized for SMB

Salesforce Sales Cloud - CRM leader for online business. Effective sales management, sales funnel construction and in-depth analytics to scale your business. Automate processes and increase profits!

Business Benefits

• Зростання продажів. Personalized customer experience, leading to increased profits and loyalty.
• Effective analytics. Gain deep data insights to make informed decisions and optimize your strategy.
• Routine automation. Automate repetitive tasks, freeing up time for business development and innovation.
• Data centralization. Store all customer information in one place for better collaboration and service.

Features

• Sales automation
• Analytics and reports
• Integration with tools
• Lead management
• Customer Support

SugarCRM - flexible open source CRM, ideal for B2B sales. Customize it to fit the needs of your online business and improve customer relationships.

Business Benefits

• Open source. Full freedom to customize to the needs of your B2B.
• B2B focus. Tools for complex sales, long cycles.
• SugarCRM Flexibility. Adaptation to unique business processes.
• Clear analytics. Tracking key sales performance indicators.

Features

• Sales automation
• Customization to needs
• Open Source
• Integration with other systems
• B2B cycle support

Agile CRM - A CRM system that unifies sales, marketing, and customer service in a single interface. The ideal solution for online businesses, enabling process automation and team efficiency improvement.

Business Benefits

• All-in-one place. Sales, marketing, and service - integrated for effective operation.
• Intuitive interface. Easy navigation and intuitive functions for the team.
• Automation of routine tasks. Simplify repetitive tasks and focus on development.
• Revenue growth. Optimize the sales funnel and increase customer loyalty.

Features

• Single interface
• Sales automation
• Effortless marketing
• 24/7 customer support
• Revenue growth

Freshworks CRM (Freshsales) - CRM for online business with integrated telephony, email, and AI assistant. Automate sales, track customers, and increase profits. All in one platform!

Business Benefits

• Built-in telephony. Call customers directly from the CRM, record conversations, and analyze data.
• Sales automation. Automate routine tasks so the team can focus on deals.
• AI assistant. Get hints and forecasts to make informed decisions.
• Effective email marketing. Personalized mailings, open tracking, and performance analysis.

Features

• Sales automation
• Email integration
• AI sales assistant
• Convenient telephony
• Funnel optimization

HubSpot CRM - Free CRM for online business! Marketing, sales and customer support in one platform. Optimize your sales funnel and improve customer experience.

Business Benefits

• Free core. Start with basic functionality at no cost, developing gradually.
• All tools together. Marketing, sales and support - in one place for coordinated work.
• Sales improvement. More leads, more efficient deals and satisfied customers.
• Simple integration. Easily connect the necessary applications to expand the possibilities.

Features

• Free CRM
• User-friendly interface
• Process automation
• Integration with tools
• Analytics and reports

Pipedrive - CRM for online business focused on deal conversion. Visualize your sales pipeline, track progress, and close more deals. Optimize your funnel and increase profits!

Business Benefits

• Зрозумілий інтерфейс. Easy to learn, quick start for the team, minimal effort for adaptation.
• Sales visualization. Keep deals in sight, track progress, optimize the funnel.
• Routine automation. Automatic reminders, templates, integrations save time and effort.
• Profit increase. It's easier to close deals and increase sales with Pipedrive.

Features

• Convenient CRM for sales
• Sales funnel visualization
• Automation of routine tasks
• Easy start for beginners
• Increasing deal conversion

Copper - CRM for Google Workspace, created for tight integration with Gmail. Manage deals, track customers, and automate routine tasks directly from your email. An ideal solution for online business that uses Google.

Business Benefits

• Integration with Gmail. All customer communication and data - in your email. Convenient and fast!
• Automation of routine. Copper automates tasks so you can focus on sales.
• Improving relationships. Create personalized experiences for customer satisfaction.
• Reporting and analytics. Track progress and make informed decisions.

Features

• Gmail integration
• Process automation
• User-friendly interface
• Reporting and analytics
• Customer Support

Close - CRM built for active sales. Ideal for online businesses that focus on calls and automated email newsletters. Increase team efficiency and close more deals with Close!

Business Benefits

• Increase sales. Close helps teams sell more by better organizing contacts and deals.
• Team productivity. All communications in one place: calls, emails, notes. Easy control.
• Automation of routine. Email newsletters, tracking, reminders - save time for what matters.
• Improved interaction. Integration with other tools, sharing, clear pipeline.

Features

• Sales automation
• User-friendly interface
• Reporting and analytics
• Integration with mail
• One-click calls

Odoo CRM is a part of the powerful Odoo ERP system. The perfect tool for automating sales and improving customer relationships in online business. From leads to deals - everything in one place!

Business Benefits

• Single data hub. All customer information in one place for better coordination.
• Full Odoo integration. CRM works seamlessly with other Odoo modules (sales, marketing).
• Sales automation. Simplifies management of deals, leads, and tasks for the team.
• Clear analytics. Track key metrics to improve strategies and results.

Features

• Sales automation
• Full customer control
• Integration with Odoo ERP
• User-friendly interface
• Increased profitability

Zoho CRM - cloud-based CRM for online business. Automate sales, marketing, and service in one place. Increase team efficiency and improve customer relationships!

Business Benefits

• Growth in sales. Zoho CRM helps you find more customers and close profitable deals, increasing your profits.
• Personalized experience. Create a unique interaction with each client, increasing their loyalty and satisfaction.
• Routine automation. Free up the team's time from repetitive tasks to focus on strategy and development.
• Data centralization. All customer information in one place, providing better control and analytics.

Features

• Sales automation
• Marketing on autopilot
• Convenient support service
• Zoho cloud solution
• Business scaling

Capsule CRM - lightweight and intuitive CRM for your online business. Manage contacts, deals, and projects in one place. Streamline sales and improve customer engagement!

Business Benefits

• Simple contact management. Store all customer information in one place for quick access.
• Convenient sales control. Track deals from start to close, increase profits.
• Project organization. Plan tasks, track progress, collaborate with your team effectively.
• Integration with other services. Connect your favorite tools to automate workflows.

Features

• Simple interface
• Convenient customer management
• Sales automation
• Project management
• Integrations with tools

Binotel SmartCRM - CRM for online business from Binotel. Convenient 360° customer card, powerful analytics, tasks and full integration with Binotel PBX. Optimize sales and improve service!

Business Benefits

• 360° customer profile. All customer information in one place for quick response.
• Analytics and reports. Make informed decisions based on sales data.
• Integration with telephony. Calls directly from the platform and automatic recording of conversations.
• Tasks and reminders. Organize team work and don't miss important details.

Features

• 360° customer card
• Analytics for growth
• Integration with PBX
• Convenient task management
• Business process optimization

Keap (formerly Infusionsoft) - A CRM with powerful marketing automation, built specifically for entrepreneurs. Increase sales and save time by automating routine tasks and personalizing customer communication. The perfect solution for online businesses.

Business Benefits

• Sales automation. Attract more customers without spending time on routine tasks. Keap automates your sales funnel.
• Time and money savings. Automate your marketing to focus on business growth. Savings on salaries.
• Personalized marketing. Send the right messages to the right people at the right time. Increased loyalty.
• Simple customer management. All customer information in one place. Easy access to data and quick communication.

Features

• Sales automation
• Easy marketing
• CRM for business
• 24/7 support
• Data analysis

amoCRM - a CRM that focuses on messengers. Create chat funnels, automate communication with customers using bots, and conduct all dialogues from different channels in one place. Ideal for online business!

Business Benefits

• Chat funnels. Automate sales in messengers, lead the client to a deal.
• Omnichannel. All chats with clients in one window, no request will be lost.
• Assistant bots. Unload the team, automate responses and information gathering.
• Easy integration. Connect your favorite services, expand your capabilities.

Features

• Convenient CRM for online sales
• Automation of business processes
• Integration with messengers
• 24/7 customer support
• Chatbots for lead generation

SalesDrive - CRM for online stores that automates your business! Integrations with marketplaces, delivery services, payment systems, and warehouse management. Everything in one place for efficient sales management.

Business Benefits

• Sales automation. SalesDrive automates routine tasks, freeing up time to develop your store.
• Integrations for convenience. Connect marketplaces, delivery, payments in one click, manage your warehouse.
• Clear analytics. Get clear reports on sales, customers, and advertising effectiveness.
• 24/7 support. Our team is always ready to help you with setting up and using SalesDrive.

Features

• Sales automation
• Integrations for e-commerce
• Convenient product accounting
• Process optimization
• SalesDrive: CRM leader

Nutshell is a simple CRM with built-in email marketing, ideal for B2B teams. Organize sales, automate mailings and increase the profit of your online business!

Business Benefits

• Easy implementation. Intuitive interface for quick start and efficient work.
• Email Marketing. Attract customers with targeted mailings directly from Nutshell.
• Full sales control. Track deals from start to close, increase profits.
• Convenient collaboration. Data sharing, effective B2B teamwork.

Features

• Easy to use
• Sales automation
• Integration with email
• B2B support
• User-friendly interface

KeepinCRM is a simple CRM system for small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one place. Ideal for online business, it will help automate sales and improve customer service.

Business Benefits

• All in one place. Manage clients, deals, tasks and finances in one system for efficiency.
• Simple interface. Intuitive design for quick learning and convenient work of your team.
• Sales growth. Track deals, automate communication and increase profits.
• Business optimization. Manage warehouse, analyze data and make informed decisions.

Features

• Simple interface
• Customer management
• Sales automation
• Financial accounting
• SME support

Streak CRM is a CRM right in Gmail! Organize sales, customer support and other business processes with custom pipelines. The perfect solution for online businesses working with email.

Business Benefits

• Gmail integration. Manage sales directly from your email, without switching between tabs.
• Custom pipelines. Customize the sales funnel to suit the needs of your business.
• Easy collaboration. Share and edit data with the entire team.
• Automation of routine tasks. Automate correspondence and tasks, saving time.

Features

• CRM in Gmail
• Convenient pipelines
• Sales automation
• Email integration
• Deal tracking

Creatio Sales - low-code CRM for online business. Automate sales, marketing and service with a single platform. Optimize business processes without programming!

Business Benefits

• Automation of sales. Save time on routine, focus on customers.
• Process automation. Establish processes, increase efficiency.
• Low code. Quickly adapt to needs, without developers.
• Unified platform. Sales, marketing and service management in one place.

Features

• Flexible CRM platform
• Process automation
• No code configuration
• Online sales support
• Business scalability