Choose a CRM for Your Team

Top 21 CRM Systems for Order Processing in Ukraine

Best CRMs for Efficient Order Processing: Review and Comparison

Choose a CRM for Your Team

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate dropshipper accounting, order processing and increase profits! User-friendly interface and necessary functions for your business.

Main Advantages

  • Automation. Saving time on routine, fast order processing.
  • Counting dropshippers. CPAshka automatically calculates payments to dropshippers.
  • Convenient integration. Easily integrates with popular platforms in Ukraine.
  • Quick start. Simple interface, no training required, get to work right away.

Main Parameters

  • Order automation
  • User-friendly interface
  • Counting dropshippers
  • Ukrainian support
  • Fast processing
CPAshka
№2

LP-CRM

LP-CRM - CRM for product business, e-commerce, and service sector. Optimize order processing, automate sales, and increase customer loyalty. The perfect solution for managing your business!

Main Advantages

  • Convenient organization. Everything under control: customers, orders, payments, delivery in one place.
  • Quick communication. Instant information exchange with customers through integrated channels.
  • Sales automation. Increasing the efficiency of the sales team and increasing profits.
  • Real-time analytics. Accurate data for making informed business decisions from LP-CRM.

Main Parameters

  • Order automation
  • User-friendly interface
  • Sales analytics
  • 24/7 customer support
  • Integration with services
LP-CRM
№3

Close

Close - CRM for sales teams that increases sales through the integration of calls, email newsletters and deal management. Automate order processing and improve customer communication!

Main Advantages

  • Sales automation. Close automates routine, allowing sales to focus on deals.
  • Call integration. Make and record calls directly from Close, all in one place.
  • Effective email newsletters. Create email series and attract more leads with Close.
  • Real-time reporting. Track key metrics and improve results with Close.

Main Parameters

  • Sales automation
  • Telephony integration
  • Convenience for managers
  • Performance analysis
  • Email marketing
Close
№4

Agile CRM

Agile CRM - the only platform for sales, marketing, and service. Streamline order processing, automate your sales funnel, and improve customer experience. All in one convenient interface!

Main Advantages

  • Single interface. All sales, marketing, and customer support in one place for seamless operation.
  • Automation of routine tasks. Get rid of repetitive tasks and focus on business development.
  • Clear analytics. Get clear reports for making informed decisions.
  • Increased profits. Attract more customers and increase their loyalty to your brand.

Main Parameters

  • All in one place
  • Easy interface
  • Sales automation
  • Convenient customer management
  • 24/7 support
Agile CRM
№5

Binotel SmartCRM

Binotel SmartCRM - CRM for order processing: 360° client card, sales analytics, tasks and integration with Binotel PBX. Optimize the sales funnel and increase customer loyalty!

Main Advantages

  • Complete customer picture. The entire history of communications, orders and notes in one place. Save time searching for information and make informed decisions.
  • Convenient sales analytics. Track key performance indicators, identify weaknesses and optimize processes to increase profits.
  • Integration with telephony. Automate call processing, record conversations and personalize communication with customers.
  • Task automation. Set tasks, monitor execution and do not miss any important detail in the process of working with clients.

Main Parameters

  • 360° customer profile
  • Sales automation
  • Integration with telephony
  • Convenient report analytics
  • 24/7 Binotel support
Binotel SmartCRM
№6

KeepinCRM

KeepinCRM is a simple CRM system for small and medium-sized businesses. Optimize order processing, manage customers, tasks, deals, warehouse and finances in one place!

Main Advantages

  • Sales automation. Save time by automating routine tasks and increasing profits.
  • Accounting in one place. Clients, deals, warehouse, finances - everything is under control.
  • Convenient task management. Organize team work and do not miss a single detail.
  • Analytics and reports. Make informed decisions based on data.

Main Parameters

  • Simple interface
  • Sales automation
  • Customer accounting
  • Task management
  • Financial control
KeepinCRM
№7

Odoo CRM

Odoo CRM is a CRM module within the Odoo ERP system, ideal for automating sales and order processing. Optimize your sales funnel, manage customers, and increase profits with an integrated solution!

Main Advantages

  • Centralized management. All customer and order information in one place, easy access and control.
  • Full Odoo integration. Effective interaction with other ERP modules: warehouse, accounting, manufacturing.
  • Sales automation. Optimize your sales funnel, increase conversion and profit.
  • Analytics and reports. Get insights to improve strategy, make informed decisions.

Main Parameters

  • ERP integration
  • Sales automation
  • Data analysis
  • Customer management
  • User-friendly interface
Odoo CRM
№8

Nutshell

Nutshell CRM is a simple solution for B2B teams that combines CRM and email marketing. Optimize order processing, automate sales, and improve customer communication. Ideal for small and medium-sized businesses.

Main Advantages

  • Легкий у використанні. Intuitive interface, quick implementation for the team.
  • Email marketing. Built-in tools for effective newsletters and customer engagement.
  • Sales growth. Optimize your sales funnel to close more deals with Nutshell.
  • B2B focus. Specially designed for the needs and specifics of B2B teams.

Main Parameters

  • Simple interface
  • Email marketing
  • B2B focus
  • Sales automation
  • Convenient deal processing
Nutshell
№9

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Streamline order processing, automate routine tasks, and focus on business growth. All in one place!

Main Advantages

  • Sales automation. Attract more customers and increase profits without spending a lot of time on routine.
  • Effective marketing. Personalize communication and build strong relationships with customers.
  • Convenient management. Control business processes in one place, from lead to payment.
  • Profit growth. Keap helps small businesses scale by increasing customer LTV.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Effective marketing
  • 24/7 customer support
  • Integration with tools
Keap (ex-Infusionsoft)
№10

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for automating order processing. Optimize sales and improve customer service with a flexible process management system.

Main Advantages

  • Sales automation. Optimize your sales funnel and increase profits. Creatio Sales automates routine tasks, allowing you to focus on customers.
  • Easy setup. Low code allows you to quickly adapt the system to the needs of your business. Change processes yourself.
  • 360° customer view. All customer information in one place. Improve interaction and build long-term relationships.
  • Integration with other services. Easily integrate Creatio Sales with your existing tools, such as mail and telephony, for seamless operation.

Main Parameters

  • Process automation
  • Low code, flexibility
  • Order processing easily
  • Integration with services
  • Creatio Sales: CRM platform
Creatio (Sales)
№11

OneBox OS

OneBox OS - CRM/ERP platform for business automation: order processing, telephony, warehouse, document management. All in one solution! Optimize sales and order management with OneBox OS.

Main Advantages

  • All in one place. Business management: processes, warehouse, telephony, documents - all integrated.
  • Work optimization. Automate routine so the team can focus on development.
  • Flexibility of settings. OneBox OS adapts to the needs of your business.
  • Sales growth. Effective customer management = more satisfied customers.

Main Parameters

  • Sales automation
  • Inventory accounting
  • Integration with telephony
  • Document management
  • CRM + ERP in 1 system
OneBox OS
№12

Insightly

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Streamline order processing, automate sales, and manage projects in one place. Integrations with popular services.

Main Advantages

  • Effective project management. Plan, track progress, and collaborate with your team in one place.
  • Sales growth. Optimize the sales funnel to attract more customers and increase profits.
  • Data centralization. Store customer and deal information in a single database.
  • Marketing automation. Personalize communication, engage leads, and measure campaign results.

Main Parameters

  • CRM + projects in one place
  • Integrations for small business
  • Sales and marketing automation
  • User-friendly interface for orders
  • Analytics and reports for SMB
Insightly
№13

amoCRM

amoCRM: CRM with a focus on messengers! Automate order processing with chat funnels, chatbots, and omnichannel dialogues. Simplify customer communication and boost sales!

Main Advantages

  • Customer focus. All communication history in one window, personalized approach.
  • Chat sales funnels. Automate communication, increase conversion to deals.
  • Omnichannel in action. Combine messengers, social networks for effective support.
  • Smart chatbots. Automate responses, collect leads 24/7, relieve the team.

Main Parameters

  • Sales automation
  • Convenient CRM system
  • Omnichannel communications
  • Chat sales funnels
  • Integration with messengers
amoCRM
№14

SuiteCRM

SuiteCRM - Open source CRM for automating order processing. Flexible customization to fit your business needs. Scalability and integration with other systems. Optimize your sales processes with SuiteCRM!

Main Advantages

  • Open source. Full control, adaptation to your needs, no vendor lock-in.
  • Flexible customization. Perfect for any business.
  • Sales automation. Optimize your sales funnel and increase profits.
  • Integration with everything. Connect SuiteCRM with other tools.

Main Parameters

  • Order automation
  • SuiteCRM open source
  • Flexible customization
  • User-friendly interface
  • Order analytics
SuiteCRM
№15

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for effective sales management. Build a sales funnel, automate processes, analyze data, and increase profits. The perfect system for order processing and improving customer experience.

Main Advantages

  • Sales growth. Increase profits by optimizing the sales funnel and forecasting.
  • Interaction personalization. Personalized customer experience increases loyalty and repeat sales.
  • Improved analytics. Get deep data analysis for informed decision making.
  • Routine automation. Free up team time from repetitive tasks through automation.

Main Parameters

  • Sales automation
  • Convenient sales funnel
  • Analytics and reports
  • Integration with other systems
  • Customer Support
Salesforce Sales Cloud
№16

Vtiger CRM

Vtiger CRM - a powerful platform for automating sales, marketing, and customer support. Streamline order processing, improve communication, and increase customer loyalty with Vtiger CRM!

Main Advantages

  • All in one place. Sales, Marketing and Help Desk - on a single Vtiger CRM platform for better team coordination.
  • Sales growth. Automate routine tasks and focus on customers to increase profits.
  • Service improvement. Quick response to customer requests thanks to a centralized database and automation.
  • Analytics and reports. Get complete control over your business with detailed reports and analytics from Vtiger CRM.

Main Parameters

  • Sales automation
  • Integration with mail
  • User-friendly interface
  • 24/7 customer support
  • Analytics and reports
Vtiger CRM
№17

Zoho CRM

Zoho CRM - cloud-based CRM for sales, marketing, and service automation. Optimize order processing, improve customer interaction, and increase profit. The ideal solution for effective business management.

Main Advantages

  • Increased Sales. Increase profits through automation and analytics.
  • Improved Service. Enhance customer loyalty with fast and efficient support.
  • Optimized Marketing. Attract more customers with targeted campaigns.
  • Unified Platform. Unify sales, marketing, and service in Zoho CRM.

Main Parameters

  • Convenient order management
  • Zoho CRM sales automation
  • Integration with delivery services
  • Zoho CRM analytics and reports
  • 24/7 customer support
Zoho CRM
№18

NetHunt CRM

NetHunt CRM - CRM in Gmail for efficient order processing. Manage leads, sales funnels and automate processes directly from your email. Simplify order processing and increase team productivity with NetHunt CRM.

Main Advantages

  • Integration with Gmail. Manage sales, marketing and support directly from your Gmail inbox.
  • Automation of routine. Set up triggers and automate actions to increase team efficiency.
  • Sales funnel in Gmail. Visualize the customer journey and optimize every stage of the sale without leaving your email.
  • Personalization of communications. Send targeted emails using data from your contact database in Gmail.

Main Parameters

  • Integration with Gmail
  • Sales automation
  • Convenient sales funnel
  • Accounting for leads and deals
  • Easy order management
NetHunt CRM
№19

Streak CRM

Streak CRM is a CRM integrated into Gmail, ideal for handling orders directly in your email. Create custom sales funnels and track every stage of the deal without leaving the familiar Gmail interface.

Main Advantages

  • Everything in Gmail. Manage sales without leaving your inbox, seamless integration.
  • Custom pipelines. Customize sales stages to fit your unique business process.
  • Easy collaboration. Share information with your team instantly, within Gmail.
  • Deal tracking. Don't miss any opportunity, monitor deal progress visually.

Main Parameters

  • Gmail integration
  • Custom sales funnels
  • Sales automation
  • Customer tracking
  • Team collaboration
Streak CRM
№20

SalesDrive

SalesDrive - CRM for e-commerce. Automate order processing! Integrations with marketplaces, delivery services, payment systems, and warehouse. Optimize your business with SalesDrive!

Main Advantages

  • Sales automation. SalesDrive simplifies routine tasks, speeds up order processing, saving you time.
  • Integration with everything. Connect SalesDrive with marketplaces, delivery services, and payments for a single management hub.
  • Warehouse control. Always up-to-date information on product inventory in the warehouse, avoiding shortages and surpluses.
  • Reporting and analytics. Get clear reports on sales, customers, and efficiency for decision-making.

Main Parameters

  • Order automation
  • Marketplace integrations
  • Online warehouse accounting
  • Convenient delivery management
  • SalesDrive sales optimization
SalesDrive
№21

HubSpot CRM

HubSpot CRM - a free platform for order processing, marketing, sales and customer support. Automate processes, track leads and improve service with a single CRM system.

Main Advantages

  • Free CRM core. Start with free tools and scale as needed.
  • Single platform. All customer data in one place: marketing, sales, support.
  • Sales automation. Increase team productivity and close more deals.
  • Analytics and reports. Track key metrics and make informed decisions.

Main Parameters

  • Free CRM
  • Sales automation
  • Customer support center
  • Marketing in one place
  • User-friendly interface
HubSpot CRM

CRM in Comparison

# Platform Main Direction What It Can Do Free Plan Starting Price
1CPAshkaDropshippers, entrepreneursAutomation, accounting, profitFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesOrders, customers, automationFree version up to 50 orders per monthfrom $9/month
3CloseB2B, SaaS, salesCalls, email newsletters, deals14-day testfrom $49/month per user
4Agile CRMSmall business, startupsSales, marketing, serviceFree plan (up to 10 users)from $8.99/month per user
5Binotel SmartCRMSmall business, sales360° card, sales analytics, PBX integration-from UAH 399/month per employee
6KeepinCRMSmall business, medium businessClients, deals, tasks, Warehouse, finance, ordersTest 7 daysfrom 290 UAH/user/month
7Odoo CRMSmall business, medium businessSales management, sales funnel, integrationOne App Free (CRM for free)from €24.90/month per user
8NutshellSMB, B2B, salesCRM, email marketing, sales automation14 day trialfrom $16/month per user
9Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
10Creatio (Sales)Sales departments, marketingSales management, process automation, low codeFree trial accessprice on request
11OneBox OSSmall business, medium businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
12InsightlySmall, medium businessCRM, projects, automation14 day testfrom $29/month per user
13amoCRMSmall business, salesChat funnels, chatbots, omnichannel14-day trialfrom $15/month per user
14SuiteCRMSmall business, medium businessCustomization, automation, integrationOpen source software (free)from $0/month (self-hosted)
15Salesforce Sales CloudAll industries, B2B, B2CContact management, Sales automation, Sales reporting30 days testfrom $25/month per user
16Vtiger CRMSmall business, medium businessAutomation, integration, analyticsTest 15 daysfrom $15/month per user
17Zoho CRMSmall business, Medium businessSales automation, Customer base, ReportingFree plan (up to 3 users)from $20/month per user
18NetHunt CRMSmall business, salesGmail integration, leads, automationTest 14 daysfrom $24/month per user
19Streak CRMSmall business, startupsIntegration, tracking, funnelsFree planfrom $59/month per user
20SalesDriveeCommerce, entrepreneurs, sellersAutomation, integrations, optimization14-day trialfrom 349 UAH/month
21HubSpot CRMSmall business, marketing, salesAutomation, leads, supportFree planfrom $20/month per user

FAQ

? Which program is better for sales?
Automates the process, stores customer data, and analyzes sales. Choose according to your needs!
? What does a management program provide?
Stores contacts, communication history, automates tasks and reminders.
? Is integration with the website necessary?
Yes, for automatic transfer of data about new orders.
? Are there free options?
Yes, but with limited functionality. Suitable for small businesses.
? What is the implementation cost?
Depends on the chosen platform and the scope of work. Check with suppliers.