Rating of 28 CRMs for Online Order Tracking

CPAshka is a CRM system for dropshipping in Ukraine. Automate order tracking, manage dropshippers and control finances. An effective solution for growing your online business!

What You Get

• Automation. Time saving, data accuracy, more profits.
• Convenient accounting. Easy control of dropshippers, orders and payments.
• Sales analytics. Track trends, optimize advertising campaigns.
• Auto calculations. Accurate calculation of payments to dropshippers in CPAshka.

Characteristics

• Accounting automation
• User-friendly interface
• Dropshipper support
• Quick analytics
• Easy start

LP-CRM - CRM system for product business, e-commerce, and service industry. Automate online order tracking, increase sales, and optimize customer communication! All in one place!

What You Get

• Easy order tracking. All customer and order information in one place, quick search and analytics.
• Sales growth. Marketing and repeat sales automation increases profit.
• Communication optimization. Built-in telephony, email, and SMS for quick communication with customers.
• Convenient analytics. Sales reports, acquisition channels, and manager performance.

Characteristics

• Order automation
• User-friendly interface
• Integration with platforms
• Sales analytics
• Customer support

Streak CRM is a CRM built directly into Gmail. Manage online orders, create custom sales funnels, and keep everything under control without leaving your email. An ideal solution for small businesses!

What You Get

• Integration with Gmail. Manage all sales and clients directly from your inbox, without switching between platforms.
• Custom pipelines. Customize sales stages to fit your unique business process for maximum efficiency.
• Convenience and simplicity. Intuitive interface, easy to learn and use for the entire team.
• Full customer history. Have all customer information at your fingertips for better personalization and service.

Characteristics

• Order tracking
• Sales automation
• Integration with Gmail
• Custom funnels
• Simple interface

SuiteCRM - a powerful open-source CRM system. Ideal for online order tracking and customer management. Flexible customization to suit your business needs.

What You Get

• Open source. Full control over data and code, flexibility in settings.
• Wide customization. Adaptation to the unique needs of your business.
• Cost savings. No license fee, only for support.
• Integration. Easy connection to existing business processes.

Characteristics

• Online order tracking
• SuiteCRM open source
• Customization to needs
• API integration of stores
• Sales automation

Microsoft Dynamics 365 Sales - CRM for online order management that easily integrates with other Microsoft 365 products. Automate sales, improve customer engagement, and increase profits. Copilot support for quick data analysis.

What You Get

• Глибока інтеграція. Seamless work with Office 365 and other Microsoft products to increase productivity.
• Copilot Artificial Intelligence. Copilot helps you sell smarter by providing insights and automating routine tasks.
• Sales growth. Optimize your sales funnel and attract more customers more efficiently.
• Personalization. Create a unique experience for each customer, increasing their loyalty.

Characteristics

• Online order management
• Integration with Microsoft 365
• Sales automation with Copilot
• Sales reporting and analytics
• Customer base management

Nutshell: simple CRM + email marketing, ideal for B2B sales and online order processing. Optimize your sales funnel and increase profits with Nutshell!

What You Get

• Easy start. Intuitive interface for quick implementation in B2B teams.
• All in one place. CRM + email marketing: sales and communication management in one tool.
• Sales automation. Nutshell automates routine tasks, allowing you to focus on the main thing - customer acquisition.
• B2B team support. Specially designed for the effective operation and growth of your B2B business.

Characteristics

• Easy to use
• Sales automation
• Effective email marketing
• Accounting for all orders
• B2B team support

Pipedrive is a CRM designed to increase your sales. Visualize the sales funnel and convert more deals with our intuitive pipeline. Ideal for online order tracking and customer management.

What You Get

• Sales visualization. Clear overview of deals at each stage, easily find bottlenecks.
• Increased conversion. Pipedrive helps turn potential customers into real buyers.
• Easy integration. Easily connects to your website, email and other services.
• Effective management. All customer and deal information in one place, always at your fingertips.

Characteristics

• Intuitive interface
• Sales automation
• Real-time reporting
• Easy integration
• Customer support

SugarCRM - flexible open-source CRM system, ideal for B2B. Automate sales, manage customers and optimize online order accounting with ease. Expand CRM capabilities to suit your needs!

What You Get

• Flexibility of settings. Adapt to the needs of B2B sales, without restrictions.
• Open source. Integrate with any services, expand functions.
• Sales automation. Speed up deals, manage leads more efficiently.
• B2B sales analytics. Get reports, predict, make data-driven decisions.

Characteristics

• Order accounting 24/7
• Sales automation
• Integration with services
• B2B focus
• Open source CRM

NetHunt CRM is a CRM in Gmail, ideal for online order tracking. Manage leads, sales funnels, and automate processes directly from your email. Everything you need for effective order tracking in one place!

What You Get

• Gmail integration. Manage sales and clients directly in your usual email.
• Sales automation. Simplify routine tasks and speed up deals with NetHunt CRM.
• Convenient sales funnel. Track leads at every stage of the funnel, increase conversion.
• Clear analytics. Get reports and insights to optimize business processes.

Characteristics

• Convenient order tracking
• Integration with Gmail
• Sales funnel
• Automation of routine
• Leads in one place

KeyCRM is a Ukrainian CRM for online order tracking from all channels: websites, marketplaces, social networks. A single dashboard for communications, warehouse, and analytics. Optimize your business with KeyCRM!

What You Get

• All in one place. Orders, clients, warehouse - everything in KeyCRM for business control.
• Clear analytics. Get reports for making informed decisions.
• Time saving. Automation of routine so you can focus on development.
• Ukrainian support. Quick help from the KeyCRM team in your native language.

Characteristics

• Order management
• Sales automation
• User-friendly interface
• Fast support
• Integration with marketplaces

Keap (formerly Infusionsoft) - CRM and marketing automation built for entrepreneurs. Automate online order accounting, email newsletters, and sales in one place. With Keap, your business will run more efficiently!

What You Get

• Sales automation. Automate routine tasks, free up time for business development and personal work with clients.
• Personalized marketing. Create unique campaigns for each client, increase loyalty and sales.
• Convenient customer management. All customer information in one place, easy access and segmentation for better communication.
• Profit growth. Optimize the sales funnel, attract more customers and increase the average check.

Characteristics

• Sales automation
• Convenient customer accounting
• Profit growth
• Marketing automation
• CRM for online business

Less Annoying CRM: a simple CRM for tracking online orders for small businesses. No unnecessary complexity! Manage customers, deals, and contacts easily. The perfect solution for your growing business.

What You Get

• Intuitive interface. Easy to use, no special skills required.
• Order organization. Everything in one place: customers, orders, history.
• Automation of routine tasks. Free up time from repetitive tasks for development.
• Customer support. Fast and high-quality assistance for your business.

Characteristics

• Simple interface
• Order tracking
• Integration with the website
• Sales automation
• Online reporting

Insightly - CRM system for SMB that combines customer and project management. Optimize online order accounting, automate business processes and increase sales efficiency with Insightly integrations.

What You Get

• Data centralization. All customer and order information in one place.
• Simple project management. Plan, track, and complete projects on time.
• Sales automation. Increase sales with automated processes.
• Full integration. Easily integrates with your favorite tools.

Characteristics

• Online order tracking
• Sales automation
• Integrations for SMB
• Project management
• Convenient CRM for SMB

Vtiger CRM - a single platform for sales, marketing, and customer support. Streamline online order accounting, automate sales, and improve customer service. All in one CRM!

What You Get

• Sales, Marketing & Help Desk. Everything in one place for effective business management.
• Sales growth. Process automation leads to increased profits.
• Service improvement. Provide customers with the best experience.
• Data centralization. Easy access to customer information.

Characteristics

• Online order accounting
• Sales automation
• CRM for marketing
• 24/7 customer support
• Unified Vtiger platform

amoCRM - CRM focused on messengers. Increase sales by using chat funnels, bots, and omnichannel dialogues. The perfect solution for online order accounting and effective customer communication!

What You Get

• More sales. Turn chats into deals! amoCRM will help automate communication with customers and increase conversion.
• Omnichannel. All messages from messengers, email, social networks in one window. Don't lose a single client!
• Chatbots. Automate answers to typical questions and collect applications 24/7, without the participation of managers.
• Analytics. Track the effectiveness of advertising and the work of managers. Make decisions based on data, not intuition.

Characteristics

• Convenient order tracking
• Integration with messengers
• Sales automation
• amoCRM chat funnels
• Omnichannel communications

Binotel SmartCRM - CRM for online order management! 360° customer card, sales analytics, tasks and integration with Binotel PBX. Optimize order processing and increase customer loyalty!

What You Get

• Everything about the client. Complete interaction history in one place. Instant access to orders, calls and correspondence.
• Sales analysis. Effective business control. Clear reports on profits, expenses and customers.
• Integration with PBX. Call processing automation. Call recording, routing and speed dialing.
• Task automation. Reminders and tasks to ensure you don't miss an important customer or order.

Characteristics

• Online order tracking
• 360° customer card
• Integration with PBX
• Sales analytics
• Task management

Apptivo - CRM system with a suite of applications for small and medium-sized businesses. Streamline online order accounting, automate sales, and manage customers effectively. All in one place!

What You Get

• Convenient order tracking. Control all orders in one place, from receipt to fulfillment, with Apptivo.
• Time saving. Automate routine tasks and focus on business development.
• Improved communication. Interact with customers more effectively with integrated tools.
• Data analysis. Gain valuable insights into sales and customers for decision-making.

Characteristics

• Online order accounting
• CRM for SMB
• Business automation
• Application integration
• User-friendly interface

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it ideal for online order management, simplifying customer communication and automating sales directly from your email. Manage orders effectively!

What You Get

• Integration with Gmail. Work with orders directly from your email, without switching between windows.
• User-friendly interface. Intuitively understandable design, easy for the team to learn.
• Sales automation. Copper optimizes the sales funnel, increasing profit.
• Real-time reporting. Track key performance indicators for better decisions.

Characteristics

• Convenient order management
• Integration with Gmail
• Process automation
• Improved communication
• Sales analytics

HubSpot CRM - a free platform for online order tracking, marketing, sales, and customer support. Organize customer interactions and automate business processes in a single system.

What You Get

• Free core. Start with basic functions at no cost and scale as your business grows.
• Single platform. Marketing, sales, and support management in one place for consistency.
• Sales automation. Simplify the sales funnel so that more deals close faster.
• Personalization. Create unique customer experiences based on data.

Characteristics

• Online order tracking
• Free CRM platform
• Marketing automation
• Sales integration
• 24/7 customer support

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. The perfect solution for online order accounting! Automate your business today.

What You Get

• Easy start. Simple interface, quick setup, instant start.
• All in one place. Clients, deals, tasks, warehouse, finances - everything is under control.
• Sales automation. Increase profits by automating routine operations.
• Analytics and reports. Track key metrics for decision making.

Characteristics

• Order automation
• Customer and deal accounting
• Online warehouse accounting
• Integration with platforms
• User-friendly interface for SMBs

Freshworks CRM (Freshsales) - CRM for online order tracking with built-in telephony and email. An AI assistant automates routine tasks, helping you sell more. Ideal for growing your business!

What You Get

• Built-in telephony. Call customers directly from CRM, record conversations, and analyze results.
• Time saving. Automate routine tasks and focus on sales.
• AI assistant. Get tips and predictions to increase profits.
• User-friendly interface. Intuitive platform, easy to use.

Characteristics

• Sales automation
• Telephony integration
• Email marketing
• AI assistant
• Online order tracking

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Optimize online order tracking, manage customers, and increase profits with powerful process automation tools.

What You Get

• Automation of sales. Increase team efficiency by automating routine tasks.
• Easy adaptation. The platform adapts to the needs of your business, not vice versa.
• Quick implementation. Get started with Creatio Sales in the shortest possible time, without unnecessary costs.
• Data analysis. Make informed decisions based on complete and up-to-date customer information.

Characteristics

• Order automation
• Creatio flexibility
• Low code
• Process optimization
• CRM for e-commerce

Close - CRM designed for sales. The emphasis on calls and automated email newsletters makes it ideal for processing online orders, increasing conversion and the efficiency of your team.

What You Get

• Increased sales. Close helps you find more deals and close them faster with automation and analytics.
• Time saving. Automate routine tasks to focus on customer communication.
• All in one place. All information about customers, calls and emails is stored in Close.
• Improved communication. Personalized email newsletters and call integration for effective communication.

Characteristics

• Order automation
• Convenient customer accounting
• Integration with platforms
• Sales support
• Reporting and analytics

Agile CRM: A powerful CRM system that unifies sales, marketing, and support in a single interface. An ideal solution for online order tracking and management, sales funnel automation, and improved customer service.

What You Get

• All in one place. Sales, marketing, service - manage everything from a single Agile CRM platform.
• Intuitive interface. The intuitive design allows you to quickly master all the features.
• Sales automation. Automate routine tasks and focus on customer acquisition.
• Increased profits. Optimize your sales funnel and increase your business profit with Agile CRM.

Characteristics

• Online order tracking
• Sales automation
• Marketing integration
• Centralized service
• Agile CRM: All in one

Bitrix24 - CRM for online order, sales, contact center and project management. Organize the work of the team and customers in a single workspace. Automate business processes and increase profits!

What You Get

• Автоматизація продажів. Free up time by automating routine tasks and increase profits.
• Single workspace. All the tools for the team in one place - effective collaboration.
• Full order control. Track every order from creation to delivery, minimize losses.
• Analytics and reports. Get key information for making informed decisions, improve results.

Characteristics

• Order automation
• User-friendly interface
• Integration with services
• Work organization
• Customer support

SalesDrive - CRM for online stores that simplifies online order management. Integrations with marketplaces, delivery services and payment systems. Inventory control, sales automation and increased business efficiency.

What You Get

• Everything in one place. SalesDrive integrations with marketplaces, delivery, payments, and warehouse for easy order management.
• Sales growth. Automation of routine allows you to focus on increasing your store's profits.
• Time saving. Optimize order processing and avoid manual work with SalesDrive.
• Sales analytics. Get reports and analyze data to make informed decisions with SalesDrive.

Characteristics

• Online order accounting
• Integration with marketplaces
• Sales automation
• Delivery management
• Warehouse accounting

Capsule CRM - light CRM for small businesses, ideal for online order accounting! Manage contacts, deals, and projects in one place. Simplify sales and improve customer service.

What You Get

• Simple interface. Easy to learn, convenient to work with, everything is clear at first glance.
• Contact organization. Store all customer information in one place, don't miss any details.
• Effective deal management. Track deal progress, increase sales and improve results.
• Improving teamwork. Information sharing, improved communication and coordination.

Characteristics

• Order automation
• Convenient customer accounting
• Integration with platforms
• Simple Capsule CRM interface
• Support for deals and projects

Odoo CRM - A powerful CRM module within the integrated Odoo ERP system. The perfect solution for online order tracking, sales management, and marketing automation. Optimize your business with Odoo!

What You Get

• All in one place. Odoo CRM combines sales, marketing, and customer support.
• Sales growth. Tools for effective lead and deal management.
• Automation of routine tasks. Forget manual data entry, focus on your customers.
• Flexible adaptation. Customize the system to your needs, use only the features you need.

Characteristics

• Sales automation
• Centralized customer database
• Integration with Odoo ERP
• Analytics and reports
• Ukrainian language support