Choose a CRM for Your Niche

Top 10 CRM Systems for Small Businesses

Best CRMs for Growing Your Business: Review and Comparison.

Choose a CRM for Your Niche

№1

LP-CRM

LP-CRM - CRM for small business in e-commerce, product sales, and service industry. Automate sales, manage customers, and increase profit with our simple and effective system.

Key Advantages

  • Understandable interface. Easy to learn and use every day.
  • Sales automation. Increase profits by optimizing every stage.
  • Real-time reporting. Monitor key business indicators.
  • Integration with services. Connect LP-CRM with your favorite tools.

Characteristics

  • Sales automation
  • User-friendly interface
  • Email integration
  • 24/7 support
  • Reporting and analytics
LP-CRM
№2

CPAshka

CPAshka - CRM system for dropshipping in Ukraine. Automate accounting for orders, dropshippers and payments. A convenient tool for small businesses that are scaling!

Key Advantages

  • Automation of accounting. CPAshka automatically calculates payments to dropshippers, saving time.
  • Convenient management. A simple interface makes working with the customer base easy and fast.
  • Profit increase. Optimize working with dropshippers for more profit.
  • Sales analytics. Get reports on sales and dropshipper performance.

Characteristics

  • Automation for dropshippers
  • Convenient order management
  • Integration with Nova Poshta
  • Calculating dropshipper profits
  • Easy start for small business
CPAshka
№3

Creatio (Sales)

Creatio (Sales) - a powerful low-code CRM platform ideal for small businesses. Automate sales, marketing, and service with processes tailored to your needs. Streamline customer interaction and increase profits!

Key Advantages

  • Sales automation. Optimize the sales funnel and increase profits.
  • Simple integration. Easily connect your favorite tools for efficient work.
  • Customization flexibility. Adapt the platform to your business needs without code.
  • 24/7 customer support. Get prompt assistance at any time.

Characteristics

  • CRM for small businesses
  • Business process automation
  • Creatio low-code platform
  • Easy implementation and integration
  • Creatio Sales Scaling
Creatio (Sales)
№4

amoCRM

amoCRM is a CRM system with an emphasis on messengers. Create chat funnels, use bots, conduct omni-channel dialogues with customers in one window. Ideal for small businesses looking to automate sales and improve communication.

Key Advantages

  • Sales in messengers. Attract customers where they are! Communicate in a convenient format and increase conversion.
  • Automation of routine. Forget about repetitive tasks. amoCRM will do it for you, freeing up your time.
  • Single customer base. Store all customer information in one place. Quick access and efficient work.
  • Sales analytics. Get clear reports on work efficiency. Make informed decisions for growth.

Characteristics

  • CRM for small business: Simple integration
  • User-friendly interface
  • Sales automation
  • Customer support
  • Affordable price
amoCRM
№5

SuiteCRM

SuiteCRM - a powerful open-source CRM ideal for small businesses. Flexible, customizable to your needs. Optimize sales and improve customer relationships!

Key Advantages

  • Free platform. Open source - no license fees. Full control over the data.
  • Flexible customization. Adapt the system to your business needs, not the other way around.
  • Improved interaction. Understand customers better, improve communication and loyalty.
  • Routine automation. Free up the team's time from repetitive tasks. Focus on development!

Characteristics

  • Open source
  • Flexible setup
  • Sales automation
  • Customer management
  • Business process support
SuiteCRM
№6

monday sales CRM

monday sales CRM - CRM system for small businesses based on monday.com. A flexible solution for sales teams: automate the funnel, track deals, and improve results. Customize CRM to meet the needs of your business!

Key Advantages

  • Clear interface. Easy to learn and quickly adapt to your needs.
  • Data centralization. All customer information in one place.
  • Automation of routine tasks. Forget about repetitive tasks, focus on sales!
  • Collaboration improvement. Team collaboration becomes transparent and effective.

Characteristics

  • Sales automation
  • Integration with monday.com
  • User-friendly interface
  • Teamwork support
  • Reporting and analytics
monday sales CRM
№7

Binotel SmartCRM

Binotel SmartCRM - CRM by Binotel for small business. 360° customer card, sales analytics, task management and integration with your PBX. Increase team efficiency and increase profits!

Key Advantages

  • 360° customer profile. All customer information in one place, instant access.
  • Real-time analytics. Make informed decisions based on data.
  • Integration with telephony. Telephony and customer interaction in a single window.
  • Task automation. Don't miss important details, keep everything under control.

Characteristics

  • Easy to use
  • Sales automation
  • Reporting and analytics
  • Telephony integration
  • 24/7 support
Binotel SmartCRM
№8

SalesDrive

SalesDrive - CRM for growing the sales of your online store! Integration with marketplaces, delivery services, payment systems and warehouse accounting. Optimize business processes and increase profits with SalesDrive!

Key Advantages

  • Integration with marketplaces. Manage all sales from a single platform, saving time and avoiding confusion.
  • Sales automation. Free yourself from routine: order processing, payment, delivery - all automatically.
  • Convenient warehouse accounting. Monitor product balances in real time, avoid shortages or surpluses.
  • 24/7 customer support. Our team is always ready to help you with any questions.

Characteristics

  • Sales automation
  • All-in-one integrations
  • User-friendly interface
  • 24/7 support
  • Profit growth
SalesDrive
№9

Pipedrive

Pipedrive - CRM designed to drive sales growth. Visualize your pipeline, track deals, and close them faster. The perfect solution for small businesses looking to convert more leads into customers.

Key Advantages

  • Increased sales. Track deals in a visual pipeline to avoid losing customers and close more deals.
  • Easy integration. Easily connect Pipedrive to other important tools: email, calendar, etc.
  • User-friendly interface. The intuitive design allows you to quickly master all the functions and start working effectively.
  • Automation of routine tasks. Automate repetitive tasks, such as sending emails or creating tasks, and save time.

Characteristics

  • Simple interface
  • Sales visualization
  • Automation of routine tasks
  • API integrations
  • Funnel optimization
Pipedrive
№10

SugarCRM

SugarCRM - flexible open-source CRM system, ideal for B2B sales. Adapts to the needs of small businesses, optimizes sales processes and improves customer interaction. A convenient solution for growing your business!

Key Advantages

  • Sales growth. Optimize your sales funnel and increase the number of deals.
  • Flexible adaptation. Customize the system to the needs of your business, not vice versa.
  • Open source. Integrate with other services and expand functionality.
  • Data control. Ensure the security and confidentiality of customer information.

Characteristics

  • Affordable price
  • Intuitive interface
  • Sales automation
  • Open source
  • B2B solution
SugarCRM

CRM Comparison Table

# Product Main Direction Main Functions Free Tier Initial Cost
1LP-CRMSmall business, e-commerce, servicesSales automation, customer management, reportingFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, small businessOrder accounting, payments, dropshippersFree for the first 100 leadsfrom $5/month
3Creatio (Sales)Small business, salesSales automation, Low-code platform, CRM solutionFree trial accessprice on request
4amoCRMSmall business, salesMessengers, automation, omnichannel14 day testfrom $15/month per user
5SuiteCRMSmall business, CRMOpen source, flexibility, customizationOpen source software (free)from $0/month (self-hosted)
6monday sales CRMSmall business, startupsCustomization, automation, trackingFree plan (up to 2 users)from $12/month per user (min. 3 seats)
7Binotel SmartCRMSmall business, sales360° client, automation, integration-from 399 UAH/month per employee
8SalesDriveOnline stores, entrepreneursAutomation, integration, optimization14 day trialfrom 349 UAH/month
9PipedriveSmall business, salesSales pipeline, Deal management, Sales automation14 day trialfrom $14.90/user/month
10SugarCRMSmall business, B2BFlexibility, open source, adaptabilityFree testfrom $49/month per user

FAQ

? What is a customer relationship management (CRM) program?
It is a tool for organizing and automating sales, marketing, and customer service
? What are the benefits of using such a program?
Improved customer relations, increased sales, and increased business efficiency
? How much does such a program cost?
The cost depends on the functionality and provider, there are free and paid options
? Which programs are the most popular?
Salesforce, HubSpot, Zoho CRM, Pipedrive, Freshsales, and others
? What should I pay attention to when choosing a program?
Business needs, cost, ease of use, and support