Top 18 CRM Systems for Small Businesses: 2024 Ranking

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments. A convenient solution for small businesses to scale sales and control profits.

Business Benefits

• Automatic calculation of payments. Accurate accounting of dropshippers' commissions, without manual calculations.
• Convenient management of dropshippers. Easily add, edit and track their activities.
• Order automation. Speeds up order processing and reduces customer waiting time.
• Detailed sales analytics. Get a clear vision of the business for informed decision-making.

Main Parameters

• Dropshipping automation
• Convenient accounting of dropshippers
• Integration with stores
• Reporting for small businesses
• Support in Ukrainian

LP-CRM - CRM system for small businesses in e-commerce, trade and services. Automate sales, process orders and build customer relationships in one place! Optimize business processes today!

Business Benefits

• Increased sales. More customers, more deals! Automate the sales funnel and don't miss out on opportunities.
• Cost optimization. Less manual work, more profit. Control costs and increase team efficiency.
• All in one place. Customers, orders, analytics - all at your fingertips. Convenient business management in LP-CRM.
• Easy integration. Quickly connect the necessary services: mail, telephony, websites. LP-CRM integrates with everything!

Main Parameters

• Sales automation
• User-friendly interface
• Integration with services
• 24/7 customer support
• Analytics and reports

Vtiger CRM - It is the only platform for small businesses that combines Sales, Marketing, and Help Desk. Streamline sales, automate marketing, and improve customer support in one place. A convenient solution for growing your business!

Business Benefits

• Data centralization. All customer information in one place for better control and analysis.
• Sales growth. Marketing and sales automation increases profits.
• Improved support. Provide fast and high-quality support to customers.
• Cost optimization. Vtiger CRM reduces operating costs.

Main Parameters

• Affordable price
• Sales automation
• User-friendly interface
• 24/7 customer support
• Marketing in one place

Zoho CRM - a cloud-based CRM system that simplifies sales, marketing, and customer support automation. An ideal solution for small businesses that helps attract more customers and increase their loyalty.

Business Benefits

• Sales growth. Increase the number of deals with Zoho CRM automation and analytics.
• Improved service. Provide customers with fast and high-quality support with Zoho CRM.
• Cost savings. Optimize marketing and sales costs with Zoho CRM.
• Easy implementation. Easily customize Zoho CRM to meet your business needs.

Main Parameters

• Affordable price
• Ease of use
• All in one place
• Process automation
• 24/7 support

Keap (formerly Infusionsoft) - a CRM with powerful marketing automation built specifically for entrepreneurs and small businesses. Easily manage customers, automate sales and marketing in one place!

Business Benefits

• Everything in one place. Manage customers, marketing and sales from one Keap platform.
• Routine automation. Free up time by automating repetitive tasks, like e-mail newsletters.
• Sales growth. Keap helps you find new customers and increase profits.
• Personalization of communication. Create a unique experience for each client, increasing loyalty.

Main Parameters

• Sales automation
• User-friendly interface
• Price for small business
• Marketing without programmers
• Integration with the site

Nutshell CRM is a simple and powerful CRM + email marketing built for B2B teams. Streamline sales, automate mailings, and build strong customer relationships. The perfect solution for small businesses!

Business Benefits

• Intuitive interface. Easy to learn, quick to get started, effective from day one.
• Email marketing included. Create and send mailings, track results in one place.
• Sales automation. Free up time from routine, focus on deals, increase profit.
• Support for B2B teams. Collaboration on deals, transparency, progress monitoring.

Main Parameters

• Easy to use
• B2B solution
• Email marketing
• Sales automation
• Customer support

HubSpot CRM - Free CRM for small business. Manage your marketing, sales, and customer support in one platform. Expand capabilities as needed!

Business Benefits

• Free start. Start without investment, evaluate the platform's capabilities for business development.
• All in one place. Manage marketing, sales, and support from a single platform.
• Easy integration. Easily connect the necessary tools and expand functionality.
• Sales automation. Increase the efficiency of the sales team and close more deals.

Main Parameters

• Free CRM for business
• Sales automation
• Convenient marketing
• Integration with the site
• 24/7 customer support

Insightly - CRM for small businesses that combines sales and project management. Integrations with popular services automate business processes and increase team productivity.

Business Benefits

• Clear pricing. Plan your budget without surprises: transparent Insightly rates tailored to your business.
• Integrations with tools. Connect email, calendars, and other services for convenient work.
• Sales automation. Free up time for clients by automating routine tasks.
• Project management. Keep projects under control, track progress and deadlines.

Main Parameters

• Affordable price
• Simple interface
• Sales automation
• Email integration
• Convenient project management

SugarCRM: a powerful open-source CRM system ideal for B2B. Customize it to fit your business needs, integrate with other services, and increase sales. Flexibility and scalability for small business.

Business Benefits

• Відкритий код. Flexible customization to suit your B2B needs. Integration options.
• Savings. Optimize software costs with a transparent license.
• Sales growth. Effective customer management increases your company's profits.
• Personalization. Customize your workspace for maximum team productivity.

Main Parameters

• Affordable price
• Ease of implementation
• Відкритий код
• Scalability
• Sales automation

SuiteCRM - Open Source CRM ideal for small businesses. Flexible customization, sales and customer management - all in one system. Free alternative to paid solutions!

Business Benefits

• Free solution. Open source allows you to use and modify the system without paying for a license.
• Full customization. Customize SuiteCRM to the needs of your business without being limited to ready-made templates.
• Integration with other software. Easily integrates with other tools your company already uses.
• Growth with business. SuiteCRM scales with your business, adding new features as needed.

Main Parameters

• CRM for small businesses
• Open source, flexibility
• Customization for needs
• Business growth
• Integration with services

NetHunt CRM - CRM in Gmail, ideal for small businesses. Manage leads, sales funnels, and automate routine tasks without leaving your familiar email interface. Optimize sales and increase productivity!

Business Benefits

• All in Gmail. Manage sales, marketing, customer support directly in the familiar Gmail interface.
• Clear integration. Easily connect the tools and services you need to expand your capabilities.
• Funnel automation. Automate routine tasks to focus on business development.
• Clear prices. Transparent and affordable pricing plans tailored to the needs of small businesses.

Main Parameters

• CRM in Gmail
• Ease of implementation
• User-friendly interface
• Sales automation
• Customer support

Binotel SmartCRM - CRM from Binotel for small businesses. 360° customer card, analytics, tasks and integration with Binotel PBX. Optimize sales and improve customer service!

Business Benefits

• 360° customer card. The entire history of interaction in one place for better service.
• Sales analytics. Track key metrics and make informed decisions.
• Integration with PBX. Automatic collection of data about calls and customers.
• Tasks and reminders. Don't miss any important meeting or task.

Main Parameters

• CRM for small businesses
• 360° customer profile
• Analytics for business growth
• Integration with Binotel PBX
• Tasks and performance monitoring

OneBox OS - CRM/ERP platform for small businesses. Automate processes, telephony, warehouse and document management in a single system. Optimize your work and increase profits!

Business Benefits

• Everything in one place. Customer management, sales, warehouse and finance - all in one OneBox OS platform.
• Automation of routine. Forget about manual data entry and repetitive tasks.
• Clear analytics. Get reports to make informed decisions.
• Support for growth. OneBox OS scales with your business.

Main Parameters

• CRM/ERP for small business
• Process automation
• Single OneBox OS platform
• Telephony integration
• Warehouse accounting and CRM

Apptivo - це набір бізнес-додатків з CRM у центрі, розроблений для малого та середнього бізнесу (SMB). Оптимізуйте продажі, маркетинг, проєкти та підтримку клієнтів в одній платформі!

Business Benefits

• Все в одному місці. Apptivo об'єднує продажі, маркетинг, підтримку та інше в єдиній платформі для SMB.
• Доступна ціна. Економте кошти, отримуючи повний набір інструментів за вигідною ціною.
• Просте впровадження. Інтуїтивно зрозумілий інтерфейс і швидке налаштування без IT-експертів.
• Зростання бізнесу. Apptivo допомагає масштабуватись, автоматизуючи рутинні задачі та оптимізуючи процеси.

Main Parameters

• Доступна ціна
• Проста інтеграція
• Автоматизація продажів
• Зручний інтерфейс
• Гнучкі налаштування

KeepinCRM is a simple CRM for small businesses. Manage clients, tasks, deals, warehouse and finances in one place. Optimize business processes and increase profits with KeepinCRM!

Business Benefits

• Everything in one place. Manage clients, tasks, deals, warehouse and finances in KeepinCRM.
• Simple management. Intuitive interface for quick learning and efficient work.
• Sales increase. Track deals and improve customer interaction.
• Time saving. Automate routine operations to focus on business development.

Main Parameters

• Intuitive interface
• Sales automation
• Convenient warehouse management
• Integration with banks
• 24/7 customer support

Creatio (Sales) is a low-code CRM platform with powerful process automation. An ideal solution for small businesses that helps effectively manage sales and customer base. Automate routine tasks and focus on development!

Business Benefits

• Sales automation. Optimize the sales funnel, increase profits, and close more deals faster.
• Easy integration. Easily integrate the platform with other tools for efficient operation.
• Intuitive interface. The intuitive design allows you to quickly adapt and effectively use all the features.
• Flexible customization. Personalize the platform to the needs of your business without code and developer involvement.

Main Parameters

• Ease of customization
• Sales automation
• Low entry barrier
• Small business support
• Flexible CRM processes

Monday Sales CRM is a flexible CRM based on the monday.com platform, adapted for small businesses. Optimize the sales funnel, manage customers and increase profits with an intuitive interface and powerful automation capabilities.

Business Benefits

• Clear interface. Easy to learn, quick start for the team.
• Automation of routine. Forget about repetitive tasks, focus on sales.
• Single space. All customer information in one place.
• Real-time reporting. Track progress and improve results.

Main Parameters

• Flexible customization
• Sales automation
• Integration with monday.com
• Clear interface
• Ukrainian support

Agile CRM - CRM for small businesses that combines sales, marketing, and customer support in a single interface. Optimize all processes and increase team efficiency!

Business Benefits

• All in one place. Sales, marketing, and service - manage everything from a single interface, saving time and effort.
• Intuitive interface. Agile CRM is intuitive, allowing you to get started quickly without special skills.
• Routine automation. Automate repetitive tasks such as mailings and follow-ups, freeing up time for important clients.
• Sales growth. Optimize your sales funnel, improve communication, and increase profit with Agile CRM.

Main Parameters

• All in one place
• Easy automation
• Intuitive interface
• 24/7 support
• Affordable price