Test and Choose a CRM

Top 18 CRM Systems for Small Businesses: 2024 Ranking

The best CRMs for growing your small business in Ukraine.

Test and Choose a CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments. A convenient solution for small businesses to scale sales and control profits.

Business Benefits

  • Automatic calculation of payments. Accurate accounting of dropshippers' commissions, without manual calculations.
  • Convenient management of dropshippers. Easily add, edit and track their activities.
  • Order automation. Speeds up order processing and reduces customer waiting time.
  • Detailed sales analytics. Get a clear vision of the business for informed decision-making.

Main Parameters

  • Dropshipping automation
  • Convenient accounting of dropshippers
  • Integration with stores
  • Reporting for small businesses
  • Support in Ukrainian
CPAshka
№2

LP-CRM

LP-CRM - CRM system for small businesses in e-commerce, trade and services. Automate sales, process orders and build customer relationships in one place! Optimize business processes today!

Business Benefits

  • Increased sales. More customers, more deals! Automate the sales funnel and don't miss out on opportunities.
  • Cost optimization. Less manual work, more profit. Control costs and increase team efficiency.
  • All in one place. Customers, orders, analytics - all at your fingertips. Convenient business management in LP-CRM.
  • Easy integration. Quickly connect the necessary services: mail, telephony, websites. LP-CRM integrates with everything!

Main Parameters

  • Sales automation
  • User-friendly interface
  • Integration with services
  • 24/7 customer support
  • Analytics and reports
LP-CRM
№3

Vtiger CRM

Vtiger CRM - It is the only platform for small businesses that combines Sales, Marketing, and Help Desk. Streamline sales, automate marketing, and improve customer support in one place. A convenient solution for growing your business!

Business Benefits

  • Data centralization. All customer information in one place for better control and analysis.
  • Sales growth. Marketing and sales automation increases profits.
  • Improved support. Provide fast and high-quality support to customers.
  • Cost optimization. Vtiger CRM reduces operating costs.

Main Parameters

  • Affordable price
  • Sales automation
  • User-friendly interface
  • 24/7 customer support
  • Marketing in one place
Vtiger CRM
№4

Zoho CRM

Zoho CRM - a cloud-based CRM system that simplifies sales, marketing, and customer support automation. An ideal solution for small businesses that helps attract more customers and increase their loyalty.

Business Benefits

  • Sales growth. Increase the number of deals with Zoho CRM automation and analytics.
  • Improved service. Provide customers with fast and high-quality support with Zoho CRM.
  • Cost savings. Optimize marketing and sales costs with Zoho CRM.
  • Easy implementation. Easily customize Zoho CRM to meet your business needs.

Main Parameters

  • Affordable price
  • Ease of use
  • All in one place
  • Process automation
  • 24/7 support
Zoho CRM
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - a CRM with powerful marketing automation built specifically for entrepreneurs and small businesses. Easily manage customers, automate sales and marketing in one place!

Business Benefits

  • Everything in one place. Manage customers, marketing and sales from one Keap platform.
  • Routine automation. Free up time by automating repetitive tasks, like e-mail newsletters.
  • Sales growth. Keap helps you find new customers and increase profits.
  • Personalization of communication. Create a unique experience for each client, increasing loyalty.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Price for small business
  • Marketing without programmers
  • Integration with the site
Keap (ex-Infusionsoft)
№6

Nutshell

Nutshell CRM is a simple and powerful CRM + email marketing built for B2B teams. Streamline sales, automate mailings, and build strong customer relationships. The perfect solution for small businesses!

Business Benefits

  • Intuitive interface. Easy to learn, quick to get started, effective from day one.
  • Email marketing included. Create and send mailings, track results in one place.
  • Sales automation. Free up time from routine, focus on deals, increase profit.
  • Support for B2B teams. Collaboration on deals, transparency, progress monitoring.

Main Parameters

  • Easy to use
  • B2B solution
  • Email marketing
  • Sales automation
  • Customer support
Nutshell
№7

HubSpot CRM

HubSpot CRM - Free CRM for small business. Manage your marketing, sales, and customer support in one platform. Expand capabilities as needed!

Business Benefits

  • Free start. Start without investment, evaluate the platform's capabilities for business development.
  • All in one place. Manage marketing, sales, and support from a single platform.
  • Easy integration. Easily connect the necessary tools and expand functionality.
  • Sales automation. Increase the efficiency of the sales team and close more deals.

Main Parameters

  • Free CRM for business
  • Sales automation
  • Convenient marketing
  • Integration with the site
  • 24/7 customer support
HubSpot CRM
№8

Insightly

Insightly - CRM for small businesses that combines sales and project management. Integrations with popular services automate business processes and increase team productivity.

Business Benefits

  • Clear pricing. Plan your budget without surprises: transparent Insightly rates tailored to your business.
  • Integrations with tools. Connect email, calendars, and other services for convenient work.
  • Sales automation. Free up time for clients by automating routine tasks.
  • Project management. Keep projects under control, track progress and deadlines.

Main Parameters

  • Affordable price
  • Simple interface
  • Sales automation
  • Email integration
  • Convenient project management
Insightly
№9

SugarCRM

SugarCRM: a powerful open-source CRM system ideal for B2B. Customize it to fit your business needs, integrate with other services, and increase sales. Flexibility and scalability for small business.

Business Benefits

  • Відкритий код. Flexible customization to suit your B2B needs. Integration options.
  • Savings. Optimize software costs with a transparent license.
  • Sales growth. Effective customer management increases your company's profits.
  • Personalization. Customize your workspace for maximum team productivity.

Main Parameters

  • Affordable price
  • Ease of implementation
  • Відкритий код
  • Scalability
  • Sales automation
SugarCRM
№10

SuiteCRM

SuiteCRM - Open Source CRM ideal for small businesses. Flexible customization, sales and customer management - all in one system. Free alternative to paid solutions!

Business Benefits

  • Free solution. Open source allows you to use and modify the system without paying for a license.
  • Full customization. Customize SuiteCRM to the needs of your business without being limited to ready-made templates.
  • Integration with other software. Easily integrates with other tools your company already uses.
  • Growth with business. SuiteCRM scales with your business, adding new features as needed.

Main Parameters

  • CRM for small businesses
  • Open source, flexibility
  • Customization for needs
  • Business growth
  • Integration with services
SuiteCRM
№11

NetHunt CRM

NetHunt CRM - CRM in Gmail, ideal for small businesses. Manage leads, sales funnels, and automate routine tasks without leaving your familiar email interface. Optimize sales and increase productivity!

Business Benefits

  • All in Gmail. Manage sales, marketing, customer support directly in the familiar Gmail interface.
  • Clear integration. Easily connect the tools and services you need to expand your capabilities.
  • Funnel automation. Automate routine tasks to focus on business development.
  • Clear prices. Transparent and affordable pricing plans tailored to the needs of small businesses.

Main Parameters

  • CRM in Gmail
  • Ease of implementation
  • User-friendly interface
  • Sales automation
  • Customer support
NetHunt CRM
№12

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for small businesses. 360° customer card, analytics, tasks and integration with Binotel PBX. Optimize sales and improve customer service!

Business Benefits

  • 360° customer card. The entire history of interaction in one place for better service.
  • Sales analytics. Track key metrics and make informed decisions.
  • Integration with PBX. Automatic collection of data about calls and customers.
  • Tasks and reminders. Don't miss any important meeting or task.

Main Parameters

  • CRM for small businesses
  • 360° customer profile
  • Analytics for business growth
  • Integration with Binotel PBX
  • Tasks and performance monitoring
Binotel SmartCRM
№13

OneBox OS

OneBox OS - CRM/ERP platform for small businesses. Automate processes, telephony, warehouse and document management in a single system. Optimize your work and increase profits!

Business Benefits

  • Everything in one place. Customer management, sales, warehouse and finance - all in one OneBox OS platform.
  • Automation of routine. Forget about manual data entry and repetitive tasks.
  • Clear analytics. Get reports to make informed decisions.
  • Support for growth. OneBox OS scales with your business.

Main Parameters

  • CRM/ERP for small business
  • Process automation
  • Single OneBox OS platform
  • Telephony integration
  • Warehouse accounting and CRM
OneBox OS
№14

Apptivo

Apptivo - це набір бізнес-додатків з CRM у центрі, розроблений для малого та середнього бізнесу (SMB). Оптимізуйте продажі, маркетинг, проєкти та підтримку клієнтів в одній платформі!

Business Benefits

  • Все в одному місці. Apptivo об'єднує продажі, маркетинг, підтримку та інше в єдиній платформі для SMB.
  • Доступна ціна. Економте кошти, отримуючи повний набір інструментів за вигідною ціною.
  • Просте впровадження. Інтуїтивно зрозумілий інтерфейс і швидке налаштування без IT-експертів.
  • Зростання бізнесу. Apptivo допомагає масштабуватись, автоматизуючи рутинні задачі та оптимізуючи процеси.

Main Parameters

  • Доступна ціна
  • Проста інтеграція
  • Автоматизація продажів
  • Зручний інтерфейс
  • Гнучкі налаштування
Apptivo
№15

KeepinCRM

KeepinCRM is a simple CRM for small businesses. Manage clients, tasks, deals, warehouse and finances in one place. Optimize business processes and increase profits with KeepinCRM!

Business Benefits

  • Everything in one place. Manage clients, tasks, deals, warehouse and finances in KeepinCRM.
  • Simple management. Intuitive interface for quick learning and efficient work.
  • Sales increase. Track deals and improve customer interaction.
  • Time saving. Automate routine operations to focus on business development.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Convenient warehouse management
  • Integration with banks
  • 24/7 customer support
KeepinCRM
№16

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform with powerful process automation. An ideal solution for small businesses that helps effectively manage sales and customer base. Automate routine tasks and focus on development!

Business Benefits

  • Sales automation. Optimize the sales funnel, increase profits, and close more deals faster.
  • Easy integration. Easily integrate the platform with other tools for efficient operation.
  • Intuitive interface. The intuitive design allows you to quickly adapt and effectively use all the features.
  • Flexible customization. Personalize the platform to the needs of your business without code and developer involvement.

Main Parameters

  • Ease of customization
  • Sales automation
  • Low entry barrier
  • Small business support
  • Flexible CRM processes
Creatio (Sales)
№17

monday sales CRM

Monday Sales CRM is a flexible CRM based on the monday.com platform, adapted for small businesses. Optimize the sales funnel, manage customers and increase profits with an intuitive interface and powerful automation capabilities.

Business Benefits

  • Clear interface. Easy to learn, quick start for the team.
  • Automation of routine. Forget about repetitive tasks, focus on sales.
  • Single space. All customer information in one place.
  • Real-time reporting. Track progress and improve results.

Main Parameters

  • Flexible customization
  • Sales automation
  • Integration with monday.com
  • Clear interface
  • Ukrainian support
monday sales CRM
№18

Agile CRM

Agile CRM - CRM for small businesses that combines sales, marketing, and customer support in a single interface. Optimize all processes and increase team efficiency!

Business Benefits

  • All in one place. Sales, marketing, and service - manage everything from a single interface, saving time and effort.
  • Intuitive interface. Agile CRM is intuitive, allowing you to get started quickly without special skills.
  • Routine automation. Automate repetitive tasks such as mailings and follow-ups, freeing up time for important clients.
  • Sales growth. Optimize your sales funnel, improve communication, and increase profit with Agile CRM.

Main Parameters

  • All in one place
  • Easy automation
  • Intuitive interface
  • 24/7 support
  • Affordable price
Agile CRM

CRM Comparison

# CRM Name Main Direction Key Features Free Tier Minimum Price
1CPAshkaDropshipping, small businessDropshipping CRM, accounting automation, sales scalingFree for the first 100 leadsfrom $5/month
2LP-CRMSmall business, e-commerce, trade, servicesSales automation, customer base, order processingFree version up to 50 orders per monthfrom $9/month
3Vtiger CRMSmall business, SaaSSales, marketing, support15-day trialfrom $15/month per user
4Zoho CRMSmall business, salesSales automation, contact management, reporting analyticsFree plan (up to 3 users)from $20/month per user
5Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free of charge)from $159/month
6NutshellSmall business, B2BCRM, email marketing, automation14 day testfrom $16/month per user
7HubSpot CRMSmall business, startupsFree, integration, expansionFree planfrom $20/month per user
8InsightlySmall business, salesCRM, sales, projects14-day trialfrom $29/month per user
9SugarCRMB2B, small businessВідкритий код, налаштування, інтеграціяFree trialfrom $49/month per user
10SuiteCRMSmall business, entrepreneursOpen source, flexibility, managementOpen Source Software (free)from $0/month (self-hosted)
11NetHunt CRMSmall business, salesGmail integration, sales funnels, task automation14 day trialfrom $24/month per user
12Binotel SmartCRMSmall business, sales, service360° card, integration, analytics-from 399 UAH/month per employee
13OneBox OSSmall business, entrepreneursCRM, ERP, automationPart of the apps is freefrom $1.99/month (per 1000 records)
14ApptivoМалий бізнес, середній бізнесCRM, автоматизація, інтеграціяТест безкоштовнийвід $15/міс за користувача (річна оплата) або $20/міс помісячно
15KeepinCRMSmall business, entrepreneursClients, tasks, dealsTest 7 daysfrom 290 UAH/user/month
16Creatio (Sales)Small business, salesSales automation, customer management, low-codeFree trial accessprice on request
17monday sales CRMSmall business, salesSales funnel, automation, customer baseFree plan (up to 2 users)from $12/month per user (min. 3 seats)
18Agile CRMSmall businesses, startupsMarketing automation, Sales management, Customer supportFree plan (up to 10 users)from $8.99/user/month

Frequently Asked Questions

? What is customer automation?
It is a tool for managing sales, marketing and customer service.
? What benefits will I have?
Increased sales, improved service, and more efficient use of resources.
? Which features are most important?
Contact management, sales automation, and analytics.
? How much does implementation cost?
The cost depends on the functionality and the supplier, there are free options.
? How to choose the best one for myself?
Identify needs, compare offers, and test free versions.