Test and Choose a CRM

The Best 28 CRM Systems for Clients: An Overview

Top CRMs for Flawless Customer Service!

Test and Choose a CRM

№1

LP-CRM

LP-CRM - CRM for growing your business! The ideal solution for product business, e-commerce and services. Automate sales, increase customer loyalty and scale your success with LP-CRM!

Main Advantages

  • Understandable interface. An intuitively clear system for quick implementation and operation without unnecessary effort.
  • All in one place. Manage sales, orders and customers from a single LP-CRM platform.
  • Sales automation. Simplify the sales funnel and increase your business profit with LP-CRM.
  • Analytics and reports. Get valuable insights for making informed decisions with LP-CRM.

Main Parameters

  • Sales automation
  • Ease of integration
  • User-friendly interface
  • Analytics and reporting
  • 24/7 customer support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. A convenient tool to scale your business!

Main Advantages

  • Automation of accounting. Accurate accounting of dropshippers, orders and payments, no manual calculations!
  • Convenient management of dropshippers. All information about your partners in one place, easy control and communication.
  • Increased profitability. Optimize processes, increase sales and profit of your business.
  • Time saving. Automate the routine to focus on business development with CPAshka!

Main Parameters

  • Dropshipping automation
  • Counting dropshippers
  • Convenient order accounting
  • Integration with consignment notes
  • Reporting for CPA
CPAshka
№3

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. The ideal solution for customer management and business process automation. Everything you need to grow your business! benefit1 - All in one place

Main Advantages

  • Все в одному місці. Sales, marketing, and service are integrated for better interaction
  • Routine automation. Frees up time for strategic tasks, increases efficiency
  • Intuitive interface. Easy to learn, quick to start working, effortlessly
  • Revenue growth. Optimize customer engagement and increase sales

Main Parameters

  • All in one place
  • Easy integration
  • Process automation
  • Customer support
  • Intuitive interface
Agile CRM
№4

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Streamline customer acquisition, automate sales, and free up time to grow your business. Ideal CRM for small and medium businesses!

Main Advantages

  • Sales growth. Automate marketing and sales, attract more leads and increase profits with Keap.
  • Time saving. Automate routine tasks to focus on business development with effective Keap tools.
  • Personalized marketing. Create unique offers for each client and build strong relationships with Keap.
  • Convenient management. Keep contacts, deals and communications in one place with intuitive Keap.

Main Parameters

  • Marketing automation
  • User-friendly CRM system
  • Sales growth
  • Personalization of communications
  • 24/7 Customer Support
Keap (ex-Infusionsoft)
№5

Vtiger CRM

Vtiger CRM is a single platform for managing sales, marketing, and customer support. Optimize business processes, improve customer interaction, and increase profits with Vtiger CRM!

Main Advantages

  • All in one place. Sales, Marketing, and Help Desk on one platform for seamless operation.
  • Sales growth. Optimize your sales funnel and attract more customers.
  • Improved support. Provide fast and efficient customer support.
  • Data analysis. Make informed decisions based on reports and analytics.

Main Parameters

  • Sales automation
  • Convenient Help Desk
  • Marketing analytics
  • Customer management
  • Process optimization
Vtiger CRM
№6

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Customize it to your needs and maximize customer engagement effectiveness. Automation, analytics, and personalization in one solution!

Main Advantages

  • Open Source. Complete freedom of customization and integration, adaptation to needs.
  • B2B Focus. Specialized tools for complex B2B sales.
  • Flexibility. Adapt SugarCRM to unique business processes.
  • Integration. Connect with other tools for better performance.

Main Parameters

  • Open Source
  • B2B Automation
  • Flexible Settings
  • Reporting and Analytics
  • Integration with other systems
SugarCRM
№7

Odoo CRM

Odoo CRM is a part of the powerful Odoo ERP system. Manage sales, leads, and customer base effectively. Integrated solution for optimizing business processes and improving customer relationships.

Main Advantages

  • Clear interface. Easy to learn and use every day, intuitive functions.
  • Data centralization. All sales and customer information in one place, easy access for the team.
  • Sales automation. Saving time on routine tasks, focusing on important deals and potential customers.
  • Full integration with Odoo. A single solution for business: CRM, accounting, warehouse, marketing - all in one system.

Main Parameters

  • Full sales control
  • Process automation
  • Integration with other modules
  • Analytics and forecasting
  • User-friendly Odoo interface
Odoo CRM
№8

Apptivo

Apptivo is a suite of business applications with CRM at the heart of the system, perfect for small and medium-sized businesses. Streamline customer interactions and manage all aspects of your business in one place!

Main Advantages

  • Centralized database. All customer information in one place, easy access.
  • Sales automation. Streamline the sales funnel, increase team efficiency.
  • Convenient project management. Plan, track progress, collaborate with the team.
  • Real-time analytics. Make informed decisions based on data.

Main Parameters

  • CRM for SMB
  • Comprehensive solutions
  • Apptivo: CRM core
  • User-friendly interface
  • Sales automation
Apptivo
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - Next-generation CRM with built-in telephony, email, and AI assistant. Automate sales, track customers, and increase team efficiency. Ideal for growing your business!

Main Advantages

  • Convenient telephony. Call customers directly from CRM, record conversations, and analyze them to improve sales.
  • Email marketing. Send personalized emails, track opens and clicks to increase conversions.
  • AI assistant. Automate routine tasks, get forecasts, and personalized recommendations for the sales team.
  • All in one. Manage contacts, deals, and customer support in a single Freshworks CRM (Freshsales) platform.

Main Parameters

  • All in one place
  • Intelligent automation
  • User-friendly interface
  • 24/7 customer support
  • Quick implementation
Freshworks CRM (Freshsales)
№10

Close

Close - CRM for sales departments that focuses on calls and email newsletters. Automate the routine to focus on communicating with customers and closing deals. Ideal for companies that actively use the phone and email in sales.

Main Advantages

  • Call integration. Make and record calls directly from Close, analyze the results for improvement.
  • Email newsletters. Automate correspondence, segment contacts and track openings/clicks.
  • Deal management. Track every deal, from first contact to closing, in one place.
  • Reporting and analytics. Get clear reports on team performance and sales efficiency.

Main Parameters

  • Sales automation
  • Call integration
  • Email newsletters
  • Deal analytics
  • User-friendly interface
Close
№11

SuiteCRM

SuiteCRM: powerful open source CRM. Ideal for businesses that need flexible customization to suit their needs. Optimize customer interaction and increase sales!

Main Advantages

  • Free solution. Cost savings without loss of functionality, open source for changes.
  • Full customization. Customize the system to suit business needs, flexibility of adaptation.
  • Data centralization. All information about customer interaction in one place.
  • Performance analysis. Reporting to optimize sales and marketing, improve service.

Main Parameters

  • Open source
  • Flexible setup
  • Customer management
  • Sales automation
  • Free CRM
SuiteCRM
№12

HubSpot CRM

HubSpot CRM - a powerful free CRM for customers. A single platform for marketing, sales and support. Streamline customer relationships, increase sales and improve service!

Main Advantages

  • Free start. Basic features are always available, without restrictions.
  • A single platform. Marketing, sales and support in one place.
  • Growing with business. Scale functionality as needed.
  • Routine automation. Saving time and avoiding mistakes.

Main Parameters

  • Free CRM
  • Universal platform
  • User-friendly interface
  • Sales automation
  • Improved support
HubSpot CRM
№13

Salesforce Sales Cloud

Salesforce Sales Cloud - #1 CRM for increasing sales. Effectively manage leads, build sales funnels, and get powerful analytics. Optimize customer interaction and increase profits. The perfect solution for growing your business!

Main Advantages

  • Зростання продажів. Optimize your sales funnel, increase conversion and profit.
  • Deep analytics. Get valuable insights about customers and team performance.
  • Data centralization. All customer information in one place, easy access.
  • Automation of routine. Free up time for strategic tasks by automating everyday tasks.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Powerful analytics
  • Integration with tools
  • 24/7 customer support
Salesforce Sales Cloud
№14

Streak CRM

Streak CRM is a CRM right in your Gmail. Manage clients and deals, create custom sales funnels, and track progress without leaving your familiar Gmail interface. Perfect for small businesses and teams.

Main Advantages

  • All in Gmail. Manage data directly in your email without switching between platforms.
  • Custom pipelines. Customize sales stages to fit your business for better control.
  • Convenient collaboration. Share and edit data for the team directly in Gmail.
  • Easy tracking. Track deal progress and analyze results with reports.

Main Parameters

  • Gmail Integration
  • Custom pipelines
  • Team sharing
  • Correspondence tracking
  • Sales automation
Streak CRM
№15

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for automating sales and marketing. Optimize customer management, build effective processes, and increase sales results with our CRM system.

Main Advantages

  • Sales automation. Increase the efficiency of the sales department.
  • Low-code platform. Easily configure the system without programming.
  • Customer base management. All customer information in one place.
  • Creatio process automation. Optimize business processes for growth.

Main Parameters

  • Process automation
  • Low code, flexibility
  • Customer base management
  • Sales and marketing integration
  • Analytics and reporting
Creatio (Sales)
№16

Binotel SmartCRM

Binotel SmartCRM - CRM for business from Binotel. Full 360° customer card, sales analytics, convenient tasks and integration with telephony. Optimize customer relations and increase profits!

Main Advantages

  • 360° customer profile. The entire communication history and data in one place for quick response.
  • Automation of routine. Save time by automating repetitive tasks and processes.
  • Effective analytics. Track key indicators for making informed decisions.
  • Integration with PBX. Convenient call and data management directly from the Binotel SmartCRM platform.

Main Parameters

  • Характеристика 1
  • Характеристика 2
  • Керування клієнтською базою
  • Інтеграція продажів та маркетингу
  • Аналітика та звітність
Binotel SmartCRM
№17

Capsule CRM

Capsule CRM - Simple CRM for small business. Manage contacts, deals, and projects in one place. Streamline sales and improve customer relationships! Easy start, instant return.

Main Advantages

  • Simple integration. Easily connect your favorite apps for efficient work.
  • User-friendly interface. Intuitive design, quick team training.
  • Convenient management. Contacts, deals, and projects in one place.
  • Sales growth. Increase profits by improving customer relationships.

Main Parameters

  • Easy to use
  • Contact management
  • Deal tracking
  • Project organization
  • Email integration
Capsule CRM
№18

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate marketplaces, delivery, payments and warehouse in one system. Increase efficiency and customer satisfaction!

Main Advantages

  • Integration with marketplaces. Easily manage sales from different platforms in one place.
  • Sales automation. Optimize routine tasks and increase profits.
  • Convenient order management. Track every order from checkout to delivery.
  • Analytics and reports. Get the full picture of your business and make informed decisions.

Main Parameters

  • Sales automation
  • All-in-one integrations
  • 24/7 support
  • User-friendly interface
  • Profit growth
SalesDrive
№19

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. Streamline sales and increase profits with our user-friendly CRM system!

Main Advantages

  • Easy start. Intuitive KeepinCRM interface, quick setup and support for your business.
  • Effective management. Organize customers, tasks, deals, warehouse and finances in one place.
  • Sales growth. Track deals, analyze data and increase profits with KeepinCRM.
  • Time saving. Automate routine processes and focus on business development.

Main Parameters

  • Easy to use
  • Sales automation
  • Customer accounting
  • Convenient task management
  • Integration with mail
KeepinCRM
№20

Nutshell

Nutshell is a simple CRM system and email marketing in one for B2B teams. A handy tool for customer management and marketing automation to help your business grow. Optimize sales and improve customer relationships!

Main Advantages

  • Simple interface. Easy to learn, instant start for the whole team.
  • Email marketing. Effective mailings directly from Nutshell, increasing sales.
  • B2B orientation. Functionality designed specifically for the needs of B2B teams.
  • Full automation. Automate sales and email for business growth.

Main Parameters

  • Simple interface
  • Sales automation
  • Effective email marketing
  • B2B orientation
  • Ukrainian support
Nutshell
№21

OneBox OS

OneBox OS - CRM/ERP platform for business automation: clients, processes, telephony, warehouse, documents - all in one place! Optimize customer relations and improve the efficiency of your business with OneBox OS.

Main Advantages

  • All in one place. Manage your business: processes, telephony, warehouse, documents - everything is integrated!
  • Business automation. Optimize workflows, increase productivity, and reduce costs.
  • Simple setup. Customize the system to your business needs without programmers.
  • Clear reports. Analyze data, make informed decisions, and increase profits.

Main Parameters

  • CRM+ERP in one system
  • Business automation
  • Flexibility of settings
  • 24/7 support
  • Integration with telephony
OneBox OS
№22

Less Annoying CRM

Less Annoying CRM - an extremely simple CRM system designed for small businesses. Forget about complex features and unnecessary settings! Focus on customers, not CRM.

Main Advantages

  • Intuitive interface. Easy to learn, no complicated settings, get to work right away!
  • Convenient contact management. All customer information in one place, quick access.
  • Team sharing. Work together, share information, increase productivity.
  • No hidden fees. Transparent price, no surprises, simple tariff plan.

Main Parameters

  • Simple interface
  • Convenient support
  • Affordable price
  • Quick learning
  • No unnecessary functions
Less Annoying CRM
№23

Pipedrive

Pipedrive - CRM for sales that helps turn leads into deals. Visualize your sales process with user-friendly pipelines, track progress, and maximize conversion. Optimize customer relationship management and close more deals!

Main Advantages

  • Visual pipeline. Track deals at every stage, easily seeing progress.
  • Increased sales. Pipedrive helps you find and close more deals faster.
  • Profit forecasting. Get accurate sales forecasts, improve planning.
  • Automation of routine. Forget about repetitive tasks, focus on the main thing.

Main Parameters

  • Visual sales pipeline
  • Easy implementation
  • Automation of routine
  • User-friendly interface
  • Increased conversion
Pipedrive
№24

Bitrix24

Bitrix24 - CRM system and workspace for business. Automate sales, manage projects, communicate with customers through the contact center. Everything in one place for effective work!

Main Advantages

  • Все в одному місці. Manage sales, tasks, and team communications in one tool.
  • Sales increase. Automation of the sales funnel and analytics to increase profits.
  • Work optimization. A convenient tool for collaboration and project management, saving time.
  • Integration. Easily connect your favorite services and programs for effective work.

Main Parameters

  • Sales automation
  • Email integration
  • Task management
  • User-friendly interface
  • Teamwork
Bitrix24
№25

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for effective sales management. Deep integration with Microsoft 365 and Copilot helps automate processes, improve customer interaction, and increase profits.

Main Advantages

  • Integration with 365. Collaboration in a familiar environment, data optimization.
  • Copilot AI. Quick insights, smart prompts, automation of routine.
  • Personalization. Customize for business processes, adapt the interface.
  • Sales growth. Improving team efficiency, increasing profits.

Main Parameters

  • Integration with Microsoft 365
  • Sales automation
  • Analytics and reports
  • Copilot for sales
  • Customer personalization
Microsoft Dynamics 365 Sales
№26

Zoho CRM

Zoho CRM - cloud-based CRM system for automating sales, marketing, and customer service. Increase profits, improve customer relationships, and optimize business processes with Zoho CRM!

Main Advantages

  • Growth in sales. Automation will help attract more leads and close more deals, increasing your profit.
  • Marketing optimization. Effective campaigns, audience segmentation and personalized messages for better results.
  • Increased loyalty. Personalized service, fast support and satisfied customers are the key to success.
  • Data centralization. All customer information in one place, which simplifies analysis and decision making.

Main Parameters

  • Sales automation
  • Integration with tools
  • Reporting and analytics
  • Zoho cloud solution
  • 24/7 customer support
Zoho CRM
№27

Copper

Copper - CRM, tightly integrated with Google Workspace, especially with Gmail. Manage clients, deals, and communications directly from your email. An ideal solution for companies that actively use Google tools.

Main Advantages

  • Integration with Gmail. Work with customer data directly from your email, without switching between tabs.
  • User-friendly interface. Intuitive design for quick learning and efficient work.
  • Complete picture of deals. Track every stage of the sales funnel, without missing any detail.
  • Automation of routine. Copper will save you time by automating repetitive tasks.

Main Parameters

  • Integration with Gmail
  • Ease of use
  • Sales automation
  • Deal tracking
  • Reporting and analytics
Copper
№28

amoCRM

amoCRM - CRM system with an emphasis on messengers. Automate sales through chat funnels, use bots, and communicate with customers in one place with omnichannel dialogues. Increase profits without missing a single request!

Main Advantages

  • Convenient chat funnels. Automate sales and support directly in messengers.
  • Omnichannel dialogues. All customer requests in one window, from any channel.
  • More sales. Increase profits through personalized communication.
  • Automation of routine. Bots and triggers save you time and effort.

Main Parameters

  • Sales chat funnels
  • Omnichannel communications
  • Chat automation
  • User-friendly interface
  • Integration with messengers
amoCRM

CRM in Comparison

# Product Positioning Top Features Free Plan Initial Cost
1LP-CRMProduct business, e-commerce, servicesAutomation, loyalty, scalingFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerce, entrepreneursDropshipping CRM, Accounting automation, Business scalingFree for the first 100 leadsfrom $5/month
3Agile CRMSmall business, startupsMarketing automation, customer support, sales managementFree plan (up to 10 users)from $8.99/user/month
4Keap (ex-Infusionsoft)SMBs, entrepreneursCRM, automation, marketingTest (free)from $159/month
5Vtiger CRMSmall, medium businessSales, marketing, support15 day trialfrom $15/month per user
6SugarCRMB2B, Sales, MarketingFlexibility, Automation, PersonalizationFree trialfrom $49/month per user
7Odoo CRMSmall business, medium businessSales automation, lead generation, ERP integrationOne App Free (CRM for free)from €24.90/month per user
8ApptivoSMBs, startupsCRM, automation, integrationFree testfrom $15/month per user (annual payment) or $20/month monthly
9Freshworks CRM (Freshsales)Small business, salesSales automation, telephony integration, AI assistantFree planfrom $9/month per user
10CloseB2B sales, SaaSCalls, email, automation14 day testfrom $49/month per user
11SuiteCRMBusiness, enterprises, teamsOpen source, customization, integrationOpen source software (free)from $0/month (self-hosted)
12HubSpot CRMSmall business, startupsSales automation, integration, customer supportFree planfrom $20/month per user
13Salesforce Sales CloudSmall business, enterprisesLeads, funnel, analytics30 day testfrom $25/month per user
14Streak CRMSmall business, salesGmail integration, sales funnels, deal trackingFree planfrom $59/month per user
15Creatio (Sales)B2B, B2C, enterprisesSales automation, customer management, low-codeFree trial accessprice on request
16Binotel SmartCRMSmall business, medium businessCustomer card, analytics, integration-від 399 грн/міс за співробітника
17Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
18SalesDriveOnline stores, e-commerceAutomation, integration, efficiencyTest 14 daysfrom 349 UAH/month
19KeepinCRMSMBs, startupsCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
20NutshellB2B, sales, marketingCRM, email marketing, automation14 day testfrom $16/month per user
21OneBox OSSMB, EnterpriseCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
22Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, client focus30 day test$19/month per user
23PipedriveSmall business, salesPipelines, deals, automation14 day testfrom $14.90/month per user
24Bitrix24Any business, teamsCRM, automation, communicationsFree planfrom $61/month (5 users)
25Microsoft Dynamics 365 SalesBusiness, sales, CRMSales automation, customer base, reporting30 day trialfrom $65/month per user
26Zoho CRMSmall business, medium businessSales automation, marketing, supportFree plan (up to 3 users)from $20/month per user
27CopperSmall business, SaaSGmail integration, deal management, Google Workspace14-day trialfrom $29/month per user
28amoCRMSmall business, salesMessengers, automation, omnichannel14-day testfrom $15/month per user

Frequently Asked Questions

? What is relationship automation?
This is software for managing data, sales and customer support
? What is the benefit of software for business?
It optimizes processes, improves service and increases loyalty
? Which program to choose for a small business?
It is worth evaluating needs and budget to find the best solution
? What to consider when choosing software?
Functionality, integration with other tools and cost
? Is it difficult to implement the program?
Depends on the software and the availability of support. Training may be required