Top 29 CRMs for Dropshipping: A Review of the Best

CPAshka - CRM for dropshipping in Ukraine. Automate accounting of dropshippers, orders and payments. Optimize your business with our convenient CRM system!

Advantages

• Automation of accounting. Accurate accounting of orders, payments to dropshippers and profits. Forget about manual calculations.
• Convenient management. Intuitive interface, easy control over all dropshipping processes.
• Saving time. Automatic calculation of payments, saving time on routine tasks, more time for business development.
• Support for dropshippers. Simplifies communication with dropshippers, automates the calculation of their commissions and payments.

Characteristics

• Dropshipping automation
• Convenient partner accounting
• CPAshka: Ukrainian CRM
• Calculation of payments to dropshippers
• Sales analytics for dropshippers

LP-CRM - CRM system designed for dropshipping, e-commerce, and product business. Automate sales, manage orders, and increase profits! The perfect solution for your online store.

Advantages

• Automation of orders. Save time by automatically processing customer orders.
• Convenient product management. Easily track product availability and update information.
• Sales analytics. Get detailed reports to optimize your business.
• Integration with platforms. Connect popular services for efficient operation.

Characteristics

• Dropshipping automation
• Integration with marketplaces
• Convenient order tracking
• LP-CRM sales analytics
• LP-CRM Customer Support

amoCRM - CRM with a focus on messengers. Ideal for dropshipping! Automate sales through chat funnels, engage customers with bots, and manage all dialogues in one place. Simplify communication and increase profits!

Advantages

• Chat funnels for sales. Automate communication with customers in messengers, increase conversion and profit.
• Omnichannel in action. Collect all dialogues with customers in one place, don't miss a single request.
• Bots for 24/7 support. Provide constant customer support, answer typical questions automatically.
• Personalization of communication. Increase customer loyalty by addressing them individually and offering relevant products.

Characteristics

• Dropshipping automation
• Sales chat funnels
• Integration with messengers
• Omnichannel communications
• Customer support in chat

Copper - CRM designed for Google Workspace, especially useful for dropshippers. Deep integration with Gmail allows you to automate sales, track correspondence with suppliers and customers, and manage deals directly from your email.

Advantages

• Gmail integration. The entire history of communication with customers in Gmail, quick access.
• Sales automation. Automate routine tasks and increase profits.
• Work optimization. Easily manage orders and customers in one place.
• Communication improvement. Personalize communication, increase customer loyalty.

Characteristics

• Order automation
• Integration with suppliers
• Profitability tracking
• CRM for Gmail
• Team collaboration

Microsoft Dynamics 365 Sales - A CRM system for dropshipping that boosts sales. Deep integration with Microsoft 365 and Copilot automates routine tasks and provides valuable insights. Optimize your sales funnel and improve customer service.

Advantages

• Deep Integration. Easily connect data with other Microsoft 365 applications like Excel and Outlook.
• Sales Automation. Optimize your sales funnel, increase profits.
• Customer Personalization. Use Copilot for deep analysis of customer needs.
• Reporting and Analytics. Gain a clear understanding of business performance.

Characteristics

• Dropshipping Automation
• Efficient Order Management
• 365/Copilot Integration
• Sales Personalization
• Analytics and Reports

Pipedrive - CRM, created for sales growth. Visualize the sales funnel, easily track deals and automate routine tasks. Pipedrive will help dropshippers increase conversion and effectively manage the customer base.

Advantages

• Understandable pipeline. Visualize sales and easily manage deals at every stage, increasing their conversion.
• Sales automation. Automate routine tasks to focus on customer acquisition and business development.
• Convenient integration. Integrate Pipedrive with other tools to create a single space for your business.
• Increased profits. Optimize the sales process and maximize profits through analytics and reporting.

Characteristics

• Sales automation for dropshipping
• Integration with popular platforms
• Convenient order control
• Pipedrive: Visualization of the sales funnel
• Pipedrive: Deal conversion is a priority

Apptivo is a suite of business applications with a CRM core, ideal for small to medium-sized businesses (SMBs), including dropshipping. Manage customers, orders, and all aspects of your business from one platform.

Advantages

• Order automation. Streamlines order processing, reducing manual work and speeding up delivery.
• Centralized management. Manage customers, products, and orders in one place for greater efficiency.
• Sales analytics. Track key sales metrics to make informed business decisions.
• Integration with tools. Easily connect Apptivo to other apps you need for seamless operation.

Characteristics

• CRM for dropshipping
• Integration with Apptivo
• Sales automation
• User-friendly interface
• 24/7 Customer Support

Binotel SmartCRM - a powerful CRM for dropshipping! 360° client profile, sales analytics, task management and integration with ATS Binotel. Optimize order processing and increase customer loyalty!

Advantages

• Клієнт на 360°. All customer information in one place: orders, calls, correspondence, history.
• Convenient analytics. Track key metrics and optimize business operations.
• Task automation. Automate routine tasks and increase team efficiency.
• Integration with PBX. Process calls quickly and record all conversations in the customer card.

Characteristics

• Sales automation
• Single customer base
• Performance analytics
• Integration with PBX
• Convenient task management

SugarCRM - a powerful open-source CRM for B2B. Ideal for dropshipping, providing flexibility and data control. Automate sales, improve customer service, and scale your business!

Advantages

• Open Source. Personalize the system to meet business needs and integrate with other services.
• Sales Automation. Optimize the sales funnel, increase conversion rates and profits.
• Scalability. Grow your business without limitations, adding new features and users.
• B2B Integrations. Easily connect SugarCRM with other B2B platforms for seamless operation.

Characteristics

• Drop CRM: Order Automation
• SugarCRM: Open Source
• Good for B2B
• Flexible Customization
• API Integrations

SuiteCRM - A powerful open-source CRM, ideal for dropshipping. Flexible customization to fit your business needs, customer and order management, sales automation. A free solution with extensive capabilities!

Advantages

• Open-source platform. Complete freedom of customization to fit your business needs, without vendor dependence.
• Data control. Your data is stored with you, complete control and security.
• Integration with services. Easily connect with delivery, payment, and other platforms.
• Sales growth. Optimize your sales funnel and increase profits.

Characteristics

• Dropshipping automation
• Connection with suppliers
• Order management
• Sales analysis
• Free CRM

Freshworks CRM (Freshsales) - CRM for dropshipping with built-in telephony, email, and AI. Automate sales, track customers, increase profits. All in one place!

Advantages

• Built-in telephony. Make calls to customers directly from the CRM, record conversations, and improve service.
• Sales automation. Automate routine tasks to focus on attracting new customers and increasing profits.
• AI assistant. Optimize sales with analytics and forecasts based on artificial intelligence.
• Email marketing. Send personalized email newsletters, track their effectiveness, and increase customer loyalty.

Characteristics

• Dropshipping automation
• Freshsales: calls, email
• AI for sales and support
• Integration with platforms
• User-friendly Freshworks interface

HubSpot CRM - a powerful platform for dropshipping. Free CRM core, marketing, sales and support - all in one place! Streamline your sales funnel, improve customer communication and scale your business.

Advantages

• Free core. Start managing customers without investment. Scale when you're ready.
• All in one place. Marketing, sales and support on one platform for efficient operation.
• Sales automation. Simplify the routine to focus on profit growth.
• User-friendly interface. Easy to learn and use for quick results.

Characteristics

• Dropshipping automation
• Free CRM database
• Integration with marketplaces
• Sales analytics for dropshippers
• Single platform for business

Nutshell - simple CRM + email marketing for B2B teams, ideal for automating sales in dropshipping. Manage customers, track orders, and optimize email campaigns in one place!

Advantages

• Sales automation. Nutshell simplifies routine tasks, allowing you to focus on customers.
• Data centralization. Store all customer information in one place for quick access.
• Effective email marketing. Create and send targeted mailings directly from Nutshell to increase sales.
• Easy to use. Nutshell's intuitive interface allows you to quickly adapt and start working effectively.

Characteristics

• Sales automation
• User-friendly interface
• Email integration
• Customer management
• Sales reporting

Capsule CRM is a simple tool for managing customers, deals, and projects. An ideal solution for dropshipping, it helps keep contacts, orders, and communication in one place.

Advantages

• Simple interface. Easy to learn, quick implementation, saving time and resources.
• Customer management. All contacts, deals, and communications in one place, no loss of information.
• Deal tracking. Control every deal, from lead to successful completion, increase sales.
• Integration. Easily connect other services, automate routine, increase efficiency.

Characteristics

• Integration with drop platforms
• Sales automation
• Convenient contact management
• Tracking of deals and projects
• Easy-to-use CRM

OneBox OS: CRM/ERP platform for dropshipping. Automate processes, telephony, warehouse and document management in one solution! Optimize your dropshipping business with OneBox OS.

Advantages

• Автоматизація замовлень. Saving time on processing, fast data transfer to suppliers.
• Data centralization. All customer and sales information in one place.
• Integration with OneBox OS. Full cycle: processes, warehouse, telephony, documents.
• Reporting and analytics. Control of key business indicators for sales growth.

Characteristics

• Dropshipping automation
• CRM+ERP for dropshipping
• Integration with suppliers
• Order tracking
• Convenient warehouse accounting

Odoo CRM - powerful CRM system that is integrated into ERP Odoo. Manage sales, customers and marketing effectively. Ideal for dropshipping, providing centralized business management.

Advantages

• Single data space. Odoo CRM centralizes customer and sales information, making analysis easier.
• Sales growth. Optimize your sales funnel and increase profits with Odoo CRM tools.
• Communication automation. Simplify customer communication through integration with email and social networks.
• Full integration with ERP. All business processes in Odoo work together seamlessly, from order to delivery.

Characteristics

• Sales automation
• Integration with Odoo
• Convenient customer management
• Dropshipping analytics
• Sales funnel optimization

Bitrix24 - CRM and workspace for dropshipping! Automate sales, manage orders, communicate with customers, and manage projects in one place. Integration with popular platforms for efficient dropshipping.

Advantages

• Order automation. Process orders quickly, without manual work, minimizing errors and speeding up delivery.
• Data centralization. All information about customers and orders in one place, for better control and analysis.
• Integration with stores. Connect Bitrix24 with your platforms for instant data updates and inventory management.
• Reporting and analytics. Track sales, profit and marketing effectiveness for informed decision making.

Characteristics

• CRM for dropshipping
• Sales automation
• Contact center in Bitrix24
• Project management
• All in one place

Less Annoying CRM - a super simple CRM system, ideal for dropshipping and small businesses. No unnecessary complexity or overloaded features - only what is necessary for effective customer and deal management.

Advantages

• Simple integration. Easily connect to dropshipping platforms and automation tools.
• Convenient customer management. All order history and communication in one place, no data loss.
• Sales automation. Simplify order processing, delivery tracking and communication.
• Time saving. Get rid of routine, focus on business development.

Characteristics

• Dropshipping automation
• Integration with platforms
• Easy start for beginners
• Simple order accounting
• No overpayment for functions

SalesDrive - CRM for dropshipping. Automate sales! Integrations with marketplaces, delivery services, payment systems and warehouse. Manage orders, customers and profit in one place.

Advantages

• Integration SalesDrive. Easy connection to marketplaces, mail and warehouses.
• Automation SalesDrive. Sales optimization, saving time on routine.
• Analytics SalesDrive. Track profit, customer behavior and efficiency.
• Convenience SalesDrive. Everything in one place to manage your online business.

Characteristics

• Sales automation
• Convenient integration
• Time saving
• 24/7 support
• Order accounting

Creatio (Sales) - a low-code CRM platform with powerful business process automation. Optimize sales and improve customer service in your dropshipping business with Creatio! Easily customize the system to meet the needs of your online store.

Advantages

• Sales automation. Optimize the funnel, increase conversion and increase profit.
• Easy setup. Intuitive interface for adapting to business needs.
• Convenient analytics. Track key indicators and make informed decisions.
• Integration. Easily integrates with popular platforms and services.

Characteristics

• Process automation
• Integration with marketplaces
• Easy order management
• Reporting and analytics
• Low-code customization

KeepinCRM - a simple CRM for dropshipping! Manage customers, tasks, deals, warehouse and finances in one place. Optimize your business and increase sales with KeepinCRM!

Advantages

• Customer accounting. Keep communication and order history in one place for efficient work.
• Deal automation. Track every stage of the sale, don't lose a single customer.
• Stock control. Accurate accounting of goods in stock, avoid shortages or surpluses.
• Financial accounting. Track income and expenses, analyze business profitability.

Characteristics

• Dropshipping automation
• Convenient customer accounting
• Control of deals and tasks
• Warehouse accounting simplified
• Financial management for SMEs

Zoho CRM - a cloud-based CRM system that automates sales, marketing, and customer support. Optimize dropshipping processes, manage orders, and improve customer relationships with Zoho CRM.

Advantages

• Sales Optimization. Increase profits through automation and customer data analysis.
• Effortless Marketing. Personalize communication and attract more customers.
• Top-notch Service. Respond quickly to requests and build customer loyalty.
• Zoho Integration. Unite all business processes within a single Zoho ecosystem.

Characteristics

• Convenience for dropshippers
• Zoho Sales Automation
• Marketing and Service
• Integration with platforms
• Cloud CRM system

Streak CRM - CRM integrated into Gmail with flexible pipelines. Ideal for dropshippers who manage clients and orders directly from their email. Optimize your workflow and increase sales with Streak!

Advantages

• Integration with Gmail. All customer communication in one place, directly in your email.
• Custom pipelines. Customize sales stages for your business, visualize the process.
• Email automation. Personalized emails to customers on a schedule, increase sales.
• Real-time reporting. Analyze key metrics, make informed decisions.

Characteristics

• Convenient integration with Gmail
• Custom sales funnels
• Dropshipping automation
• Customer tracking
• Powerful CRM tool

Salesforce Sales Cloud - #1 CRM for scaling your business! Build an effective sales funnel, analyze data, and increase profits. The perfect solution for dropshipping and customer relationship automation.

Advantages

• Sales growth. Optimize your funnel, increase conversion and profit.
• Automation of routine. Forget about manual data processing, focus on customers.
• In-depth analytics. Track performance, make data-driven decisions.
• Data centralization. All customer information in one place, always at your fingertips.

Characteristics

• Sales automation
• Integration with platforms
• Convenient customer management
• Analytics and reports
• Dropshipper support

NetHunt CRM - CRM in Gmail, ideal for dropshipping. Manage leads, sales funnels, and automate routine tasks directly from your Gmail inbox. Organize your customer base and increase sales effortlessly!

Advantages

• Everything in Gmail. Manage sales without leaving your email, integration is instant.
• Sales automation. Free up time, set up funnels and rules automatically.
• Convenient sales funnel. Track leads and deals at every stage, visually.
• Reporting and analytics. Analyze sales data to improve efficiency.

Characteristics

• CRM for dropshipping
• Integration with Gmail
• Sales automation
• Convenient sales funnels
• Customer accounting

KeyCRM - Ukrainian CRM for dropshipping. Combines orders from marketplaces, social networks, and messengers. Inventory control, automated customer communications, and powerful analytics for business scaling.

Advantages

• All channels in one window. Combine orders from marketplaces, social networks, and more in a single KeyCRM system.
• Automation of routine tasks. Automate order processing and customer communication, saving time.
• Inventory management. Control product balances, avoid shortages, and optimize purchases with KeyCRM.
• Sales analytics. Get reports on business performance and make informed decisions with KeyCRM.

Characteristics

• CRM for dropshipping
• Integration of all channels
• Ukrainian CRM system
• Inventory management
• Powerful analytics

Vtiger CRM - a single platform for sales, marketing, and customer support perfectly suited for dropshipping. Automate business processes, manage orders and customers efficiently!

Advantages

• Автоматизація продажів. Optimize your sales funnel and increase profits effortlessly.
• Data centralization. All customer information in one place for better interaction.
• Efficient support. Quickly resolve customer issues and increase their loyalty.
• Effortless marketing. Attract more customers with automated email campaigns.

Characteristics

• CRM for dropshipping
• Sales automation
• Vtiger: all in one
• 24/7 customer support
• Easy integration

Close CRM - a powerful CRM for dropshipping that focuses on increasing sales through calls and automated email newsletters. Optimize communication with customers and close more deals!

Advantages

• Easy data import. Quickly transfer contacts and orders for instant work.
• Effective communication. Automate email newsletters and calls to increase sales.
• Convenient analytics. Track key metrics to optimize strategies.
• Integration with platforms. Connect popular services for comprehensive work.

Characteristics

• CRM for dropshipping: Order automation
• Integration with platforms
• Supplier accounting
• Sales reporting
• Customer management

Agile CRM - A CRM system that combines sales, marketing, and service in one interface. An ideal solution for dropshipping, it helps automate processes and increase business efficiency. Optimize your dropshipping with Agile CRM!

Advantages

• All in one place. Manage sales, marketing, and customer service in a single interface.
• Marketing automation. Attract more customers with automated campaigns.
• Clear analytics. Get clear reports on performance and key metrics.
• Save time and money. Optimize business processes and reduce costs with Agile CRM.

Characteristics

• CRM for dropshipping
• Agile CRM: All in one
• Sales automation
• Marketing integration
• Customer support