Select a CRM for Your Processes

TOP 24 CRMs for Online Business Processes in Ukraine

The Best CRMs for Automating Business Processes Online

Select a CRM for Your Processes

№1

LP-CRM

LP-CRM - CRM system that optimizes online business: e-commerce, product business, services. Automate sales, customer base and business processes in one place. With LP-CRM, your online business works more efficiently!

Main Pros

  • Зростання продажів. LP-CRM helps increase profits through effective customer and deal management.
  • Automation of routine. Forget about manual data entry, LP-CRM automates most processes.
  • Communication optimization. All customer information in one place, improving interaction and loyalty.
  • Reporting and analytics. Get detailed sales performance reports for informed decision making.

Functionality

  • Sales automation
  • User-friendly interface
  • Integration with services
  • Reporting and analytics
  • 24/7 support
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders, and payments. Optimize online business processes!

Main Pros

  • Automation of accounting. CPAshka calculates the profit of dropshippers, saving you time and eliminating errors.
  • Easy start. An intuitive interface allows you to quickly customize the system to the needs of your business.
  • Convenient management. All information about dropshippers, orders, and payments in one place - control in one click.
  • Profit optimization. Analyze the efficiency of each dropshipper and increase overall profit.

Functionality

  • Dropshipping automation
  • Calculation of dropshippers
  • Online CRM in Ukraine
  • User-friendly interface
  • Saving time and money
CPAshka
№3

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM system for optimizing online business processes. Includes built-in telephony, email marketing, and an AI assistant that simplifies sales and customer base management.

Main Pros

  • Built-in telephony. Call customers directly from CRM, record conversations, track history.
  • Time saving. Automate routine tasks, focus on sales and business development.
  • AI assistant. Get prompts, predict customer behavior, increase conversion.
  • All in one place. Manage contacts, deals, email newsletters from a single platform.

Functionality

  • Sales automation
  • Integration with mail
  • AI assistant for leads
  • Convenient CRM telephony
  • Analytics and reports
Freshworks CRM (Freshsales)
№4

Apptivo

Apptivo is a suite of online tools for SMBs with CRM at its core. Automate business processes, manage customers, and increase sales. An effective CRM system to optimize your business.

Main Pros

  • Data centralization. All customer information in one place, easy access for the team.
  • Routine automation. Reduces manual work, increases team productivity.
  • Improved communication. Information sharing, fast data exchange between departments.
  • Sales growth. Effective lead management, increased conversion and profit.

Functionality

  • CRM for SMB online
  • Business automation
  • Flexible settings
  • Comprehensive solutions
  • Apptivo: all in one
Apptivo
№5

Copper

Copper - CRM designed for Google Workspace. Deep integration with Gmail makes it an ideal choice for teams working with mail. Automate sales and manage customers more efficiently with Copper.

Main Pros

  • Gmail-integration. All communication with customers directly in Gmail, without switching.
  • Convenient management. Easy interface, quick access to customer information.
  • Automation of routine. Automates tasks, focus on sales, not routine.
  • Sales growth. Optimizes team work, increases conversion and profit.

Functionality

  • Integration with Gmail
  • Sales automation
  • User-friendly interface
  • Customer support
  • Tracking deals
Copper
№6

Less Annoying CRM

Less Annoying CRM - a super-simple CRM system designed specifically for small businesses. Forget about complex settings and unnecessary features! Organize your business processes online easily and efficiently.

Main Pros

  • Simple interface. Intuitive design, easy to learn.
  • Convenient contact management. All customer information in one place.
  • Time saving. Automation of routine tasks for your business.
  • Customer support. Quick and quality assistance in solving issues.

Functionality

  • Intuitive interface
  • Easy start for everyone
  • Sales automation
  • 24/7 customer support
  • Clear pricing policy
Less Annoying CRM
№7

Streak CRM

Streak CRM - A CRM built right into Gmail. Organize your sales, support, and more, all within your inbox

Main Pros

  • Gmail integration. Manage sales, support, and recruiting directly from your inbox.
  • Custom pipelines. Customize the process to fit the needs of your business.
  • Team collaboration. Share data and track team progress.
  • Automation of routine. Automatic reminders and deal status updates.

Functionality

  • Sales automation
  • Integration with Gmail
  • Custom pipelines
  • User-friendly interface
  • Organization of customer data
Streak CRM
№8

Pipedrive

Pipedrive - CRM for business that helps convert more deals. Visualize your sales pipeline, automate routine tasks, and focus on important customers. Increase the efficiency of your online business processes with Pipedrive!

Main Pros

  • Understandable sales funnels. Visualize the customer journey to see growth opportunities and problem areas.
  • Increased deal conversion. Pipedrive helps effectively close more deals by optimizing each stage.
  • Automation of routine tasks. Automate tasks and reminders so you don't miss any important details.
  • Simple integration. Easily integrates with other tools you already use.

Functionality

  • User-friendly interface
  • Sales visualization
  • Automation of routine tasks
  • Understandable reports
  • Conversion optimization
Pipedrive
№9

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation built specifically for entrepreneurs. Streamline online business processes, engage customers, and increase sales with Keap.

Main Pros

  • Sales automation. Forget the routine, focus on deals!
  • Effective marketing. Attract customers with personalized campaigns.
  • Convenient contact management. All customer information in one place.
  • Analytics and reporting. Track results and optimize strategies.

Functionality

  • Marketing automation
  • Clear interface
  • Price: for small businesses
  • Integrations with other services
  • Ukrainian language support
Keap (ex-Infusionsoft)
№10

Nutshell

Nutshell - is a simple CRM + email marketing for B2B teams. Streamline sales, manage leads, and automate mailings in one tool. The perfect solution for improving online business processes!

Main Pros

  • Simple interface. Easy to use, quick training for the whole team, without unnecessary complications.
  • Email marketing. Built-in tools for mailings, automation and tracking campaign results.
  • Sales growth. Optimize the sales funnel, increase the number of deals and improve customer relations.
  • For B2B teams. Specialized features tailored to the needs and challenges of business-to-business.

Functionality

  • Simple interface
  • Sales automation
  • Email marketing
  • B2B orientation
  • Convenient analytics
Nutshell
№11

Vtiger CRM

Vtiger CRM - a comprehensive CRM platform for Sales, Marketing and Help Desk. Optimize sales, automate marketing and improve customer support. Everything in one system for effective online business processes!

Main Pros

  • Growth in sales. Increase profits through better customer organization.
  • All in one place. Manage sales, marketing and support from one platform.
  • Improving communication. Easily collaborate between departments for better service.
  • Optimizing routine. Automate daily tasks and focus on development.

Functionality

  • Business process automation
  • Vtiger CRM: all in one
  • Convenient CRM online
  • Sales, Marketing, Help support
  • Efficiency for your business
Vtiger CRM
№12

SugarCRM

SugarCRM - a flexible open-source CRM system, ideal for B2B sales. Customize and adapt it to your business processes online. Get the most out of your sales!

Main Pros

  • Personalization. Customize SugarCRM to meet the needs of your B2B.
  • Integration. Easily connect with other tools.
  • Open Source. Full control over data and processes.
  • Scalability. Grow your business, SugarCRM grows with you.

Functionality

  • Sales Automation
  • Open Source
  • Limitless Customization
  • B2B Focus
  • Integration with other services
SugarCRM
№13

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales optimization. Build a powerful funnel, automate business processes, and get deep analytics to grow your business.

Main Pros

  • Sales growth. Increase profits by optimizing the sales funnel and analytics.
  • Personalized approach. Provide customers with a unique interaction experience, increasing loyalty.
  • Improved communication. Establish cooperation between departments to achieve common goals.
  • Data analysis. Make informed decisions based on accurate and up-to-date customer information.

Functionality

  • Sales automation
  • Reporting and analytics
  • Integration with services
  • Personalization of experience
  • Cloud CRM system
Salesforce Sales Cloud
№14

SuiteCRM

SuiteCRM - a powerful open source CRM system for optimizing online business processes. Flexible customization, wide functionality, integration with other services. An ideal solution for companies of any size.

Main Pros

  • Open source. Full control over data and flexibility of settings to meet business needs.
  • Customization. Adaptation to unique business processes, expansion of functionality.
  • Increased sales. Optimize customer relations, increase loyalty and profit.
  • Cost savings. Free use, minimizing implementation and maintenance costs.

Functionality

  • Open source
  • Flexible CRM
  • Free CRM
  • Customization
  • Business automation
SuiteCRM
№15

OneBox OS

OneBox OS - CRM/ERP platform for business automation: processes, telephony, warehouse, document management. All in one solution! Optimize online work and increase efficiency.

Main Pros

  • Все в одному місці. Manage your business: processes, telephony, warehouse, documents - all in OneBox OS.
  • Time saving. Automation of routine frees up time for strategy and development.
  • Sales growth. Optimize the sales funnel, increase conversion and profit.
  • Transparent analytics. Track key indicators, make informed decisions.

Functionality

  • Business automation
  • CRM+ERP in 1
  • User-friendly interface
  • 24/7 support
  • Flexible integration
OneBox OS
№16

amoCRM

amoCRM - CRM with a focus on messengers. Automate sales through chat funnels, bots, and omnichannel dialogues. Manage customer communications in one window and increase your online business profits!

Main Pros

  • Increased Sales. Manage deals effectively, increase conversion and profit
  • All in one place. Customer communication from all channels in a single window
  • Automation of routine tasks. Chatbots and automation simplify daily tasks
  • Omnichannel support. Stay connected with customers in a way that is convenient for them

Functionality

  • Sales automation
  • Chatbots for leads
  • Omnichannel communication
  • Integration with messengers
  • User-friendly amoCRM interface
amoCRM
№17

HubSpot CRM

HubSpot CRM - Free CRM to optimize online business processes. A single platform for marketing, sales and customer support. Scale your business with HubSpot!

Main Pros

  • Free start. Get a powerful tool at no initial cost.
  • All in one place. Marketing, sales and support - in a single platform.
  • Routine automation. Simplify team work with automatic tasks.
  • Sales growth. Increase efficiency and increase profits.

Functionality

  • Business process automation
  • Free CRM system
  • Single platform for teams
  • Analytics and reporting
  • User-friendly HubSpot interface
HubSpot CRM
№18

KeyCRM

KeyCRM is a Ukrainian CRM for online business. Automate orders from all channels, customer communications, warehouse management, and analytics. Grow more efficiently with KeyCRM!

Main Pros

  • All channels in one window. Collect orders from marketplaces, messengers, and website in one system.
  • Convenient sales automation. Automate routine tasks to focus on customers.
  • Online warehouse accounting. Control product balances and avoid shortages/surpluses.
  • Detailed business analytics. Analyze sales, profit, and advertising effectiveness for growth.

Functionality

  • Online CRM for business
  • All channels in one place
  • Process automation
  • Ukrainian support 24/7
  • Analytics and reporting
KeyCRM
№19

Odoo CRM

Odoo CRM is a CRM module within the comprehensive Odoo ERP system. Effective sales management, marketing automation, and high-quality customer support in one online solution to optimize business processes.

Main Pros

  • Centralization of data. All customer information in one place, easy access for the team.
  • Full integration. Seamless work with other Odoo modules (sales, accounting, etc.).
  • Increased sales. Effective management of leads, deals and customers to increase profits.
  • Flexibility of settings. Customize Odoo CRM to your business needs, adapt processes.

Functionality

  • All in one place
  • Automation of routine
  • Easy start
  • Intuitive interface
  • Business scaling
Odoo CRM
№20

NetHunt CRM

NetHunt CRM - CRM in Gmail for small and medium businesses. Manage leads, sales funnels, and automate processes directly from your inbox. Seamless integration with Google tools for efficient online work.

Main Pros

  • All in Gmail. Manage sales and marketing without leaving your familiar email.
  • Integration with Google. Easily connect Google Workspace tools for work.
  • Sales automation. Set up sales funnels and automated action chains.
  • Clear analytics. Get sales performance reports directly in Gmail.

Functionality

  • CRM in Gmail
  • Integration with Google
  • Sales automation
  • Lead management
  • User-friendly interface
NetHunt CRM
№21

Zoho CRM

Zoho CRM - cloud CRM for sales, marketing, and service automation. Optimize business processes online, increase profits, and improve customer relationships with powerful Zoho CRM tools.

Main Pros

  • Sales growth. Increase profits by automating the sales funnel.
  • Marketing automation. Attract more customers with targeted campaigns.
  • Service improvement. Provide excellent customer support, increasing loyalty.
  • Data centralization. Store all customer information in one place.

Functionality

  • Business automation
  • Convenient online CRM
  • Sales, marketing, service
  • Flexible Zoho CRM integration
  • Cloud solution for teams
Zoho CRM
№22

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM that enhances sales capabilities through integration with Microsoft 365 and Copilot. Optimize business processes, increase productivity, and close more deals with intelligent tools and analytics.

Main Pros

  • Integration with 365. A unified Microsoft ecosystem for convenient work.
  • Copilot AI assistant. Artificial intelligence helps sell more efficiently.
  • Sales growth. Optimize your sales funnel and increase profits.
  • Data analysis. Make informed decisions based on analytics.

Functionality

  • Sales automation
  • Integration with Microsoft 365
  • Copilot for improvement
  • Analytics and reports
  • Cloud solution from Microsoft
Microsoft Dynamics 365 Sales
№23

KeepinCRM

KeepinCRM - a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory, and finances in one place! Optimize business processes and increase sales with KeepinCRM.

Main Pros

  • Client base in one place. All customer information at your fingertips, easy access and segmentation.
  • Sales automation. Track deals, reminders, and analyze the sales funnel to increase profits.
  • Task control. Plan, delegate and monitor the execution of tasks in the team, increase productivity.
  • Accounting of finances and warehouse. Manage income, expenses and inventory, receive reports for making informed decisions.

Functionality

  • Simple CRM for SMB
  • Customers, deals, tasks
  • Online business management
  • Automation of business processes
  • Integration: warehouse, finance
KeepinCRM
№24

SalesDrive

SalesDrive: CRM for online commerce. Integration with marketplaces, delivery services, payment systems and warehouse accounting. Optimize the business processes of your online store with SalesDrive!

Main Pros

  • All in one place. Integration with marketplaces, delivery, payments and warehouse SalesDrive - full control over sales.
  • Automation of routine. Forget about repetitive tasks, SalesDrive automates processes, saving you time.
  • Increasing profits. SalesDrive helps optimize sales, find new opportunities and increase profits.
  • User-friendly interface. SalesDrive's intuitive interface makes work easy and efficient for the entire team.

Functionality

  • Sales automation
  • Integrations for e-commerce
  • User-friendly interface
  • 24/7 support
  • Business process optimization
SalesDrive

CRM Review and Comparison

# Platform Main Direction Main Functions Trial Version Minimum Price
1LP-CRME-commerce, product business, servicesSales automation, customer management, business processesFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, online storesDropshippers, orders, paymentsFree for the first 100 leadsfrom $5/month
3Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, AI assistantFree planfrom $9/month per user
4ApptivoSMBs, startupsCRM, automation, salesFree trialfrom $15/month per user (annual payment) or $20/month monthly
5CopperSales, marketing, teamsGmail integration, sales automation, customer managementTest 14 daysfrom $29/month per user
6Less Annoying CRMSmall business, entrepreneursSimplicity, convenience, affordability30 day test$19/month per user
7Streak CRMSmall business, startupsGmail integration, Pipelines, Correspondence trackingFree planfrom $59/month per user
8PipedriveSmall business, salesSales pipeline, automation, customer baseTest 14 daysfrom $14.90/month per user
9Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free)from $159/month
10NutshellB2B, small businessCRM, email marketing, B2BTest 14 daysfrom $16/month per user
11Vtiger CRMSmall business, medium businessSales automation, marketing, customer supportTest 15 daysfrom $15/month per user
12SugarCRMB2B sales, mid-sized businessesOpen Source, Customization, B2B salesFree Trialfrom $49/month per user
13Salesforce Sales CloudEnterprises, salesSales automation, contact management, data analytics30 day testfrom $25/month per user
14SuiteCRMBusiness, sales, marketingOpen source, flexibility, integrationOpen source software (free)from $0/month (self-hosted)
15OneBox OSSmall business, medium businessAutomation, integration, optimizationPart of the applications are freefrom $1.99/month (per 1000 records)
16amoCRMOnline business, salesMessengers, automation, omnichannel14-day trialfrom $15/month per user
17HubSpot CRMSmall business, marketing, salesFree CRM, scaling, platformFree planfrom $20/month per user
18KeyCRMOnline business, eCommerceAutomation, integration, analyticsTest 14 daysfrom $19/month
19Odoo CRMSmall business, medium businessSales, automation, supportOne App Free (CRM free)from €24.90/month per user
20NetHunt CRMSMB, sales, marketingCRM in Gmail, Google integration, sales automation14-day testfrom $24/month per user
21Zoho CRMSmall business, medium businessSales automation, contact management, reportingFree plan (up to 3 users)from $20/month per user
22Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, forecasting, Copilot integration30 day trialfrom $65/month per user
23KeepinCRMSmall business, medium businessCustomers, deals, tasksTest 7 daysfrom 290 UAH/user/month
24SalesDriveOnline stores, online tradingAutomation, integration, optimizationTest 14 daysfrom 349 UAH/month

Frequently Asked Questions

? What is this tool
A program for automating sales, marketing, and customer service.
? What are the benefits of using it
Process optimization, increased sales, and improved customer relationships.
? Is it difficult to implement
Depends on the complexity, but there are many ready-made solutions and support.
? What functions are most important
Contact management, sales automation, and analytics.
? How much does the solution cost
The price depends on the functionality, number of users, and supplier.